Billing

Earlier today during my quest to reach a Human to talk to @ Comcast I failed to leave a way to reach me back. I am so Frustrated!!!! I need a Customer Service Person In Billing.

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Answer #1: Posted by Odin on February 17th, 2016 7:08 PM

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Odin

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It's hard to answer your question, as you didn't ask one! You say you "failed to leave a way to reach me back." but I'm guessing that the failure wasn't yours but Comcast's system, which didn't invite you to leave a callback number. If indeed the problem is that you're unable to get through to a real person at customer service, the next step is to communicate with corporate--for this purpose see http://www.corporateofficeowl.com/Comcast/Corporate%20Office. --or-- If you want to get through to a human at Comcast's customer service, see the tips at https://www.contacthelp.com/Comcast/customer-service.

Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

Comcast Knowledge Base Results

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Frequently Asked Questions about Excessive Use
... videos I need to download ...customer's personal computer and Comcast High-Speed Internet service may be compromised with their data usage many times over a calendar month, not the customer's monthly billing...ways that have used to network or other transient conditions, including regular network and system maintenance. Our excessive use an excessive amount of Comcast customers today...
What if I missed a Pay-Per-View movie or event that I ordered?
For Basic Cable Customers: The program must be billed. What if I missed a Pay-Per-View movie or event that I ordered? If you did not tune in to the program, you will not be cancelled through customer service prior to the start time to avoid being billed. Call 1-800-COMCAST (266-2278).
How do I contact Comcast Customer Service?
...talking about your Comcast service, 24/7. Someone else may have many ways... Vice President of Customer Operations at Comcast. Whether it's a question about your bill, our "Ask Comcast...ways for us . Residential Customers Answers when you need to your service, please call 1-800-COMCAST (1-800-266-2278). Get Immediate Answers. If you have feedback for you to reach us where you need...