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Canon PIXMA MX892 Support Question

Canon PIXMA MX892 Support Question

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Question posted by lawcombs on January 5th, 2016

Printer Is Offline.

I reset the network settings and it still doesn't come online. Any suggestions?Please help

Current Answers

Answer #1: Posted by waelsaidani1 on January 6th, 2016 1:36 AM
This answer was accepted by the poster of the original question.
waelsaidani1

Member since:
May 12th, 2013

Points: 19,501,797
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Printer offline may indicate that the printer driver is not configured properly. Please try the following to resolve the issue:

1. Click Start.

2. Click Control Panel.

3. Click Hardware and Sound.

4. Click Devices and Printers.

5. Right click the MX430 Printer and click Printer Properties.

6. Click the Ports tab.

7. Make sure that the checkmark is on the port that starts with CNBJNP, then click OK and try to print.

If the CNBJNP port was already selected please try right clicking the MX430 printer and click See Whats Printing. When the print queue opens, click Printer and remove the checkmark on Use Printer Offline by clicking on it, then try printing again.

Answer #2: Posted by TechSupport101 on January 5th, 2016 9:52 PM
TechSupport101

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May 24th, 2013

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Hi. Here https://support.usa.canon.com/kb/index?page=content&id=ART161317 are steps you can follow to set your offline printer back online. If this doesn't work, view the LAN information for the printer again, and get the IP address assigned to the printer. Perform a quick test to see if the computer and printer are able to communicate over the network. Take the IP address you have for the printer and place it in the address bar in your internet browser (Internet Explorer, Firefox, Chrome, etc). Your address bar should read http://###.###.###.### where the #s are replaced with your IP address. A configuration page should appear if the devices are able to communicate.

Related Canon PIXMA MX892 Manual Pages

Guide for Printer Setup for Network - Page 1

Network Connection Wireless Connection Preparation for Connection Printer Setup Setup Procedure Selection Push Button Method Standard setup WPS Other setup (Advanced setup) Disable WEP WPA/WPA2 Wired Connection Preparation for the printer. Setup Guide This guide provides information for setting up a network connection for Connection Cable Connection Printer Setup Character Entry ...
Guide for Printer Setup for Network - Page 2

... an access point. If the power is on, the lamp on one of the network device vary depending on the printer. Network Connection Wireless Connection a Preparation for your device to something other than WEP and TKIP or change the setting to something other than "IEEE802.11 n only." • For office use, consult...
Guide for Printer Setup for Network - Page 3

... • WPS → d-C Connect to WPS-compatible Access Point • Other setup (Advanced setup) → d-D Connecting to the Network by Entering the Access Point's Settings Directly on the printer but you are unsure if your access point or router supports this technology, press the Stop button and choose Standard setup. c Setup Procedure Selection...
Guide for Printer Setup for Network - Page 4

d-A Push Button Method d Connection Using WPS 1. The network connection setup is now complete. Press the OK button on the access point (for or connecting to the access point manual. 2. For details on the printer flashes while searching for about 5 seconds). When the left screen appears, press the OK button. The (blue) Wi...
Guide for Printer Setup for Network - Page 5

.... 4. d-B Standard setup d Connection via Standard setup 1. Press the OK button. 3. Select your access point or router into the printer. 7. Press the left screen appears, press the OK button. Select Standard setup. 2. The network connection setup is now complete. Press the OK button. 6. Press the left Function button. 10.When the left Function...
Guide for Printer Setup for Network - Page 6

... OK button. 3. Press and hold the WPS button on pressing the WPS button, refer to the access point. 8. The (blue) Wi-Fi lamp on the printer within 2 minutes. Select WPS. 2. Press the OK button. 6. When the left screen appears, press the OK button. Press the OK button. 5. The...
Guide for Printer Setup for Network - Page 10

.... • The configuration, router functions, setup procedures and security settings of the upper port located on . If the power is not protected with an Ethernet cable (A). Wired Connection a Preparation for Connection Before Starting Wired Connection Setup 1. Connect the printer and a network device (router, etc.) with security measures, as there is turned...
Guide for Printer Setup for Network - Page 11

Select LAN settings. 7. Select Change wireless/wired. 9. Press the OK button. Press the OK button. 6. Select Device settings. 5. Press the OK button. 10.Select Wired LAN active. 11. Press the OK button (B). 4. Press the MENU button (A) on the printer. 2. Press the OK button. 8. Use the buttons (A) to select the Setup icon. 3. c Printer Setup 1.
Guide for Printer Setup for Network - Page 13

... center Function button (A) to switch to a keyboard that supports characters you want to use. When an on-screen keyboard shown above is displayed on the printer.
Guide for Printer Setup for Network - Page 14

... point or router. • Are the computer and network device configured? • Is the network device turned on the printer to search for the access point again. If the ...and configure wireless connection settings again. Troubleshooting Standard setup  The Target Access Point is Not Detected Check the access point name/network name and network password of the access point,...
Guide for Printer Setup for Network - Page 16

...; Failed to connect to something other causes. If using WEP key number 2, 3 or 4 of the access point, set to use WEP key number 1, or select a WEP key number by entering wireless connection settings of the printer. 1. Select Device settings, then press the OK button. 4. Follow the procedure below : If the DHCP function of the...
Guide for Printer Setup for Network - Page 17

... the buttons (B) to check the MAC address of the printer. 1. Press the MENU button. 2. Follow the procedure below to select Wireless LAN setup, then press the OK button. Select LAN settings > Confirm LAN settings > WLAN setting list to check MAC address.  WLAN setting list If the MAC address filtering is enabled...
Guide for Printer Setup for Network - Page 19

... protocol (encryption standard) and configure wireless connection settings again. If the problem is not supported on ? Wireless connection settings of your access point or router. • Are the computer and network device configured? • Is the network device turned on this printer. "WPA/WPA2 Enterprise" is not resolved, there may be...
Guide for Printer Setup for Network - Page 20

...may be other than TKIP or change the settings of the printer. 1. Check the access point settings and try again. Select LAN settings > Confirm LAN settings > WLAN setting list to the access point. For details...access point is configured to communicate using IEEE802.11n standard only and TKIP is set to check the MAC address of the access point, refer to the manual supplied with ...
Guide for Printer Setup for Network - Page 21

... access point or contact its manufacturer. For details on the access point, change settings so that the MAC address of the access point, refer to change the settings of the printer directly. Press the MENU button. 2. For details on the printer directly.  The WEP Key is Not Displayed Automatically Refer to check the...
Guide for Printer Setup for Network - Page 22

... to check or change the settings of the access point, refer to the manual supplied with settings.  The device may not be able to connect to the network in the following cases: If...Manual setup, then press the OK button. To specify the IP address of the printer and configure wireless connection settings again. Select Setup, then press the OK button. 3. Press the MENU button ...
MX890 series Specifications - Page 1

...: max. 54 Mbps IEEE802.11b: max. 11 Mbps * These values are subject to install EasyWebPrint EX. Specifications are a theoretical maximum transmission speed between the printer and an equivalent network device, and do not indicate the actual transmission speed obtained. Weight Approx. 11.7 kg (Approx. 25.7 lb) * With the Print Head and ink...
MX890 series Especificaciones [Spanish Version] - Page 1

... not be changed . Specifications are a theoretical maximum transmission speed between the printer and an equivalent network device, and do not indicate the actual transmission speed obtained. Interface USB .../4 mm in height Other sizes: 1 sheet Fax Specifications Applicable line Public Switched Telephone Network (PSTN) Communication mode Super G3, G3 Data compressing system Black: MH, MR, ...
Setup Guide - Page 1

Setting Up Your MX892 In Default Mode (Tel Priority Mode) Without An Answering Machine Next
Setup Guide - Page 4

Fax to Phone Line Connection Before Wall Jack Hand Set (Phone) After Wall Jack (Existing Phone Cord) Hand Set (Phone) (Phone Cord included with Canon printer) Previous (Existing Phone Cord) Next 4

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