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Canon PIXMA MX882 Support Question

Canon PIXMA MX882 Support Question

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Question posted by bobshulkind on January 5th, 2012

Paper Jam Was Cleared But Printer Says The Cartridge Needs Paper.

I've only had the Canon Pixma mx882 for a few weeks.  It had a paper jam in the back of it.  I removed the rear plastic cover and removed the paper.  After reinserting the rear piece and adding paper into the rear feeder, it still says there the cartridge needs paper.  Evidently it isn't feeding the paper that is there so it thinks there isn't any paper.  I'm not very impressed with how the printer is trying to recover from a common paper jam.

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Related Canon PIXMA MX882 Manual Pages

MX882 series Getting Started - Page 65

... No.1 chart for US specifications and Canon FAX Standard chart No.1 for others, both in height Legal size: max. 30 sheets (20 lb/75 gsm paper), up to PC *2 The wait time...(W) X 17.7 (D) X 8.6 (H) inches Approx. 491 (W) X 448 (D) X 218 (H) mm * With the Paper Support and Paper Output Tray retracted. Print width 8 inches/203.2 mm (for Windows 7/Windows Vista/Windows XP) Maximum scanning size A4/...
Network Setup Troubleshooting - Page 2

... Machine Easy setup Advanced setup The Target Access Point is Not Displayed (Detected) Access point was not detected. P.7 The Machine is Not Displayed (Detected) P.7 Check Printer Settings dialog box is Displayed Multiple access points with the same name exist.
Network Setup Troubleshooting - Page 5

...8226; For details on how to check the MAC address of specific wireless devices (computers, printers, etc.) to the manual supplied with the access point or contact its manufacturer. If the...; DHCP function A function to automatically assign required information (IP address, etc.) to computers, printers or other than IEEE802.11n, then configure wireless LAN settings again. • For details on...
Network Setup Troubleshooting - Page 7

... the security protocol for a while, then configure the settings again. is active, the network key needs to "Wireless Setup Using WPS (Wi-Fi Protected Setup)" in "Entering the Access Point's Wireless ...For the procedure to configure WPS settings of specific wireless devices (computers, printers, etc.) to the access point beforehand. • DHCP function A function to automatically assign required information...
Network Setup Troubleshooting - Page 8

... Started. If the machine is set to "Wireless Setup Using Easy Setup" in the printed manual: Getting Started. • Check Check the printer settings (B), click Next (C), then click Wireless LAN Setup Information on the Check Printer Settings dialog box to display the access point information stored on page 15, then click Update (A).
Network Setup Troubleshooting - Page 9

...1, 2, 6, 7 and 8 of "Connection Checklist" on page 15, then click Redetect (A). Check Printer Settings dialog box is active. • For details on how to check settings of the network device...function A function to automatically assign required information (IP address, etc.) to computers, printers or other devices connected to the network. • Privacy separator feature A function to prevent...
Network Setup Troubleshooting - Page 10

... manual: Getting Started. • Click Wireless LAN Setup Information (B) on the Check Printer Settings dialog box to display the access point information stored on how to change settings ...function A function to automatically assign required information (IP address, etc.) to computers, printers or other devices connected to the network. • Privacy separator feature A function to prevent...
Network Setup Troubleshooting - Page 11

... keyboard. 3 Repeat and to enter more characters. 4 After you enter all characters you need to restart your computer. • Search for the machine again after the Network Environment is... address A numerical identification assigned to each computer or network device connected to the computer. You may need , press the left FUNCTION button (D). 10 Each time you to use. • Three character ...
Network Setup Troubleshooting - Page 17

A message may appear on the computer monitor warning that Canon software is not lit, press the Setup button, then using a router, are the Ethernet cables of the printer and computer connected to the LAN side of the router? • For details on how to check the connection, refer to the manual supplied with...
Network Setup Troubleshooting - Page 34

QT5-3585-V01 XXXXXXXX ©CANON INC.2011 PRINTED IN XXXXXXXX
Network Key - Page 2

> Obtaining Your Network Key PIXMA MX882 Windows OS Introduction 3 Download the Canon PIXMA Wireless Setup Assistant 4 Using the Canon PIXMA Wireless Setup Assistant 6 Troubleshooting 10 2
Network Key - Page 3

... LAN settings, you are unable to proceed to retrieve the access point name / network name (SSID), or the network key (WEP key / passphrase) using the Canon PIXMA Wireless Setup Assistant. Introduction > Introduction If you may be able to the next step after any of the following operating systems only: • Windows XP...
Network Key - Page 4

Download the Canon PIXMA Wireless Setup Assistant > Download the Canon PIXMA Wireless Setup Assistant To use the machine by connecting it to a computer, software including the drivers needs to be installed.) Step One Go to the computer's hard disk. The installation process takes about 20 minutes. (The installation time varies depending on the ...
Network Key - Page 5

Download the Canon PIXMA Wireless Setup Assistant > Step Three In the Software section, click the link to "Save" the file. Begin Download Choose to download the file CanonAPChkTool. *File ...
Network Key - Page 6

Using the Canon PIXMA Wireless Setup Assistant > Using the Canon PIXMA Wireless Setup Assistant Step One Display the window for selecting access point using the buttons on the LCD screen. Screen to select Access Point Screen to enter passphrase Screen to display the below window on the printer. Please refer to the Getting Started Guide if you are unable to enter WEP key 6
Network Key - Page 7

Using the Canon PIXMA Wireless Setup Assistant > Step Two Double-click the downloaded tool for confirming the Canon PIXMA Wireless Setup Assistant CNMNPHLP. Step Three Read the License Agreement, and then click Yes when you accept the agreement. 7
Network Key - Page 8

... Network Key of the access point. NOTE: The Network Key may include the letters A to F in the Access Points window displayed on the printer unit (Step One). 3. The "Canon PIXMA Wireless Setup Assistant" tool is . > 8 Confirm that the access point names listed in the window are the same as -is launched. 2. Using the...
Network Key - Page 9

In the window for entering the network key is displayed, enter the key you copied in the step 4. 2. Using the Canon PIXMA Wireless Setup Assistant Step Five 1. Press the left function key (End setup). > Step Six When the completion screen appears, press the OK button. 9 When the window for selecting access point of the printer unit, select the access point specified in Step Four. 3.

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