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Canon PIXMA MX882 Support Question

Canon PIXMA MX882 Support Question

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Question posted by geraldscole on December 30th, 2014

I Have An Error Code 5100 On Changing A Printer Color Cartridge.

The person who posted this question about this Canon product did not include a detailed explanation. Please use the "Request More Information" button to the right if more details would help you to answer this question.

Current Answers

Answer #1: Posted by Odin on December 30th, 2014 3:40 PM
This answer was accepted by the poster of the original question.
Odin

Member since:
April 10th, 2010

Points: 41,236,760
1,100
points
Following are the explanation and resolution as provided by Canon:

A service error has occurred.

Resolution:

  1. Turn off the printer.
  2. Disconnect the power cable.
  3. Open the printer cover.
  4. Check for any orange protective tape or white polystyrene and remove if necessary.
  5. Check that there are no foreign objects in the printer (such as a paper clip) and remove if necessary.
  6. Close the cover.
  7. Reconnect and turn on.

If the above solution has not resolved your error, please contact your nearest Canon authorised service facility....

You can of course use any repair service you like. For one authorized by Canon, you can phone 800-828-4040.


Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

Related Canon PIXMA MX882 Manual Pages

MX882 series Getting Started - Page 65

... chart No.1, standard mode.) Color: Approx. 1 minute/page at USB 1.1. *2 Maximum speed: 1.44 Mbps *3 JPEG/PNG only *4 Bluetooth connection is for standby cannot be changed. Interface USB Port: Hi-Speed... pels/inch X 196 lines/inch) Black Extra Fine: 300 X 300 dpi Color: 200 X 200 dpi Dialing Automatic dialing Coded speed dial (max. 100 destinations) Group dial (max. 99 destinations) Regular...
Network Setup Troubleshooting - Page 2

... following symbols are used in this manual depending on Windows 7 Home Premium and Mac OS X v.10.6.x. P.7 The Machine is Not Displayed (Detected) P.7 Check Printer Settings dialog box is Changed • Names of functions, etc. Find a description related to the on the Machine Easy setup Advanced setup The Target Access Point is Not...
Network Setup Troubleshooting - Page 3

...for the access point, then configure settings again. • For details on how to change the settings of the access point, refer to the manual supplied with the access point or... button (A) on the machine to search for the access point again. • For details on how to change the security protocol (encryption standard) for the access point, refer to the manual supplied with the access point ...
Network Setup Troubleshooting - Page 4

... of the access point, then configure settings again. • For details on how to change the WEP key number of the access point, refer to the manual supplied with the access...number by entering wireless connection settings of the machine directly. • For details on how to change the settings of the machine directly, refer to "Entering the Access Point's Wireless LAN Settings Directly ...
Network Setup Troubleshooting - Page 5

...DHCP function A function to automatically assign required information (IP address, etc.) to computers, printers or other than TKIP or set the communication standard to other devices connected to the network... on how to change the settings of the access point, refer to the access point beforehand. If the encryption standard of specific wireless devices (computers, printers, etc.) to the...
Network Setup Troubleshooting - Page 6

...its manufacturer. • To check the MAC address of "Connection Checklist" on the machine. Change the security protocol (encryption standard) for the access point, refer to check MAC address. Check...LAN Settings Directly on the Machine" on page 11. • For details on how to change the security protocol (encryption standard) for the access point, then configure settings again. •...
Network Setup Troubleshooting - Page 7

...IP address of specific wireless devices (computers, printers, etc.) to the access point beforehand. • DHCP function A ...address of the machine. • For details on how to change the settings of the access point, refer to the manual ... 2 If the DHCP function is Displayed Check The message appears when an error occurs. Multiple access points are detected. Glossary • IP address A ...
Network Setup Troubleshooting - Page 8

... machine manually, refer to "Wireless Setup Using Easy Setup" in the printed manual: Getting Started. • Check Check the printer settings (B), click Next (C), then click Wireless LAN Setup Information on the Check Printer Settings dialog box to a network? • To confirm the connection status, press the Setup button, then using an access...
Network Setup Troubleshooting - Page 9

...supplied with the access point or contact its manufacturer. Check Printer Settings dialog box is active. • For details on how to change settings of the network device, refer to the manual ...contact its manufacturer. • To check the IP address of "Connection Checklist" on how to change the settings of the network device, refer to check IP address. Set the network device to...
Network Setup Troubleshooting - Page 10

... privacy separator feature enabled on the access point? • For details on how to change settings of the access point, refer to the manual supplied with the network device or ...function A function to automatically assign required information (IP address, etc.) to computers, printers or other devices connected to the network. • Privacy separator feature A function to prevent communication...
Network Setup Troubleshooting - Page 11

... the computer. Follow the procedure below. Each time you need to restart your computer. • Search for the machine again after the Network Environment is Changed Check Wait until the IP address is assigned to use. • Three character sets are displayed on the upper section (C) of the access point, refer...
Network Setup Troubleshooting - Page 13

...; Enter the same access point name/network name (SSID) as an encryption standard, communication is set to on page 13. Change the encryption type to something other than TKIP or change the standard to something other key numbers will disable the connection between the machine and AirPort. 2 Press the OK button. 10...
Network Setup Troubleshooting - Page 16

... the machine is there a microwave oven, refrigerator, etc. Turn on ? Also, is already turned on, turn it off, then turn it back on how to change the operating mode of the access point, refer to the network?
Network Setup Troubleshooting - Page 17

...that Canon software is not lit, press the Setup button, then using a router, are the Ethernet cables of the printer and computer connected to the LAN side of your security software active? Check 5 Is the Wi-Fi lamp (A) lit... 16 Check 6 When using the { } [ ] and OK buttons, select Device settings > LAN settings > Change wireless/wired > Wireless LAN active to access the network.
Network Key - Page 2

> Obtaining Your Network Key PIXMA MX882 Windows OS Introduction 3 Download the Canon PIXMA Wireless Setup Assistant 4 Using the Canon PIXMA Wireless Setup Assistant 6 Troubleshooting 10 2
Network Key - Page 3

... Point Screen to enter passphrase Screen to retrieve the access point name / network name (SSID), or the network key (WEP key / passphrase) using the Canon PIXMA Wireless Setup Assistant. Introduction > Introduction If you are unable to proceed to the next step after any of the following screens are displayed when inputting...
Network Key - Page 6

Screen to select Access Point Screen to enter passphrase Screen to display the below window on the printer. Please refer to the Getting Started Guide if you are unable to enter WEP key 6 Using the Canon PIXMA Wireless Setup Assistant > Using the Canon PIXMA Wireless Setup Assistant Step One Display the window for selecting access point using the buttons on the LCD screen.
Network Key - Page 8

...: The Network Key may include the letters A to numbers(base 16 number). Write the number down the Network Key of the access point. The "Canon PIXMA Wireless Setup Assistant" tool is . > 8 Then, write down as the ones in addition to F in the Access Points window displayed on the...
Network Key - Page 9

Press the left function key (End setup). > Step Six When the completion screen appears, press the OK button. 9 When the window for selecting access point of the printer unit, select the access point specified in Step Four. 3. Using the Canon PIXMA Wireless Setup Assistant Step Five 1. In the window for entering the network key is displayed, enter the key you copied in the step 4. 2.
Network Key - Page 10

You will return to the screen for entering the network key. 3. Then repeat Steps Five and Six. 10 Press the OK button 2. Troubleshooting Troubleshooting If the error message below is displayed. > The entered network key may not match with the access point you specified. 1.

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