Canon PIXMA MX882 Support Question
Canon PIXMA MX882 Support Question
Find answers below for this question about Canon PIXMA MX882.Need a Canon PIXMA MX882 manual? We have 3 online manuals for this item!
Question posted by carmeray on September 24th, 2013
Printer Message
Printer error says to turn off and start again but persists in this mode
Current Answers
Answer #1: Posted by SoCalWoman on September 24th, 2013 1:03 PM
SoCalWoman
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December 16th, 2012 Points: 2,938,577
Member since:
December 16th, 2012 Points: 2,938,577
Hello Carmeray,
There is usually (Not always) an error number with the message to assist with locating, and fixing, the issue.
The following link provides some steps to perform torwards fixing your printer's issue.
Canon Pixma 894 Error Messages with Possible Solutions
Once there scroll down to the error related to your issue located at the lower half of the page (Almost to the end) and you will see the subheading titled:
****Printer error has occurred. Turn off power then back on again. If problem persists, see the manual
This is where you should begin troubleshooting from for a possible solution. However, if you can not clear the error you may need to have the device serviced or possibly purchase another if not under warranty.
Please note: I highly recommend you completely read through the possible reasons/solution before beginning to perform these steps.
Hope this helps
Much appreciation to those who acknowledge our members for their contribution toward finding a solution.
~It always seems impossible until it is done~
Nelson Mandela
Answer #2: Posted by sabrie on September 24th, 2013 12:36 PM
sabrie
Member since:
May 23rd, 2013 Points: 3,306,778
Member since:
May 23rd, 2013 Points: 3,306,778
You probably need to reset the printer. To do so, open and close the printer lid. If that doesn't clear it, open lid, remove ink cartridge and reinstall cartridge, then close lid.
If it still doesn't work, try unplugging the printer, waiting 10 seconds and then plug it back in.
You probably also need to clear the print queue.
If it still doesn't work, try unplugging the printer, waiting 10 seconds and then plug it back in.
You probably also need to clear the print queue.
www.techboss.co.za
Related Canon PIXMA MX882 Manual Pages
MX882 series Getting Started - Page 65
... Features: Administration password
Fax Specifications
Applicable line Public Switched Telephone Network (PSTN)
Communication mode Super G3, G3
Data compressing system Black: MH, MR, MMR Color: JPEG
...*2 Maximum speed: 1.44 Mbps *3 JPEG/PNG only *4 Bluetooth connection is for others , both in standard mode.)
Fax resolution Black Standard: 8 pels/mm X 3.85 lines/mm (203 pels/inch X 98 lines/inch...
Network Setup Troubleshooting - Page 2
...
P.10 P.11 P.13 P.14
P.15
ENGLISH P.6
Instructions as notes for wired connection. Description for operation or additional explanations. P.7
The Machine is Not Displayed (Detected)
P.7
Check Printer Settings dialog box is Displayed Multiple access points with the same name exist. Other Troubleshooting Tips
Forgotten or Do Not Know the Access Point Name...
Network Setup Troubleshooting - Page 3
...with
the access point or contact its SSID.
• Stealth mode A function to prevent the SSID of the access point, refer...Setup Using Easy Setup" in the printed manual: Getting Started.
Also called an access point name or a network name.
&#... transmission of a signal revealing its manufacturer. Check 2 Turn off the access point, turn it back on, then press the left FUNCTION button ...
Network Setup Troubleshooting - Page 4
... the WEP key number of the access point, refer to the manual supplied with
the access point or contact its manufacturer. is Displayed
Check
The message appears when no access point is active.
• For details on how to check the WEP key of the access
point, refer to the manual...
Network Setup Troubleshooting - Page 5
...A function to automatically assign required information (IP address, etc.) to computers, printers or other than TKIP or set the communication standard to other devices connected to... IEEE802.11n cannot be used as an encryption standard when the access point is Displayed
Check
The message appears when multiple access points with the same name are found.
Set the encryption standard to other...
Network Setup Troubleshooting - Page 6
...address filtering enabled on the access point? • For details on page 11. is Displayed
Check
The message appears when no access point is not supported on the access point? Check 1 Is the entered access ... on the Machine" on page 11.
• For details on page 11.
Check 3 Turn off the access point, then turn it back on. • After that , press the OK button, then proceed with the...
Network Setup Troubleshooting - Page 7
... to "Wireless Setup Using WPS (Wi-Fi Protected Setup)" in the printed manual: Getting Started.
Glossary
• SSID An identifier to the network. Glossary
• IP address A numerical...to the network is Displayed
Check
The message appears when an error occurs. Check 1 Make sure that the DHCP function of specific wireless devices (computers, printers, etc.) to the access point beforehand...
Network Setup Troubleshooting - Page 8
... settings of the machine manually, refer to "Wireless Setup Using Easy Setup" in the printed manual: Getting Started.
• Check Check the printer settings (B), click Next (C), then click Wireless LAN Setup Information on the Check Printer Settings dialog box to display the access point information stored on your computer. For a wired connection, make...
Network Setup Troubleshooting - Page 9
... A function to allow or restrict access from network devices with the network device or contact its manufacturer. Check Printer Settings dialog box is active.
• For details on how to check settings of the network device, refer...page 15, then click Redetect (A). Proceed with the
access point or contact its manufacturer.
A
A
The message appears when the machine cannot be detected.
Network Setup Troubleshooting - Page 10
...Wired Setup" and onward in the printed manual: Getting Started.
• Click Wireless LAN Setup Information (B) on the Check Printer Settings dialog box to display the access point information ... A function to automatically assign required information (IP address, etc.) to computers, printers or other devices connected to the network.
• Privacy separator feature A function to prevent...
Network Setup Troubleshooting - Page 17
...the router or contact its manufacturer. If the warning message appears, set the security software to the Internet ... button, then using a router, are the Ethernet cables of the printer and computer connected to the LAN side of the router? •... procedures in "Wireless Setup" and onward in the printed manual: Getting Started. Check 8
Is the firewall function of the router, connect it properly...
Network Key - Page 2
>
Obtaining Your Network Key
PIXMA MX882 Windows OS
Introduction
3
Download the Canon PIXMA Wireless Setup Assistant
4
Using the Canon PIXMA Wireless Setup Assistant
6
Troubleshooting
10
2
Network Key - Page 3
... Point
Screen to enter passphrase
Screen to retrieve the access point name / network name (SSID), or the network key (WEP key / passphrase) using the Canon PIXMA Wireless Setup Assistant.
Network Key - Page 4
...) to the Drivers & Software for your model
Step Two
Select your operating system in the Select OS dropdown menu.
4 Download the Canon PIXMA Wireless Setup Assistant
>
Download the Canon PIXMA Wireless Setup Assistant
To use the machine by connecting it to a computer, software including the drivers needs to be installed.)
Step One...
Network Key - Page 5
... the file name and the location to download the file CanonAPChkTool. *File name will appear red when mouse pointer is being saved.
5 Download the Canon PIXMA Wireless Setup Assistant
>
Step Three
In the Software section, click the link to where the file is on file name.
Begin Download Choose to "Save...
Network Key - Page 6
Using the Canon PIXMA Wireless Setup Assistant
>
Using the Canon PIXMA Wireless Setup Assistant
Step One
Display the window for selecting access point using the buttons on the LCD screen. Screen to select Access Point
Screen to enter passphrase
Screen to display the below window on the printer. Please refer to the Getting Started Guide if you are unable to enter WEP key
6
Network Key - Page 7
Step Three
Read the License Agreement, and then click Yes when you accept the agreement.
7 Using the Canon PIXMA Wireless Setup Assistant
>
Step Two
Double-click the downloaded tool for confirming the Canon PIXMA Wireless Setup Assistant CNMNPHLP.
Network Key - Page 8
... down as the ones in addition to F in the Access Points window displayed on the printer unit (Step One).
3. Confirm that the access point names listed in the window are the same as -is launched.
2. The "Canon PIXMA Wireless Setup Assistant" tool is .
>
8 NOTE: The Network Key may include the letters A to...
Network Key - Page 9
Using the Canon PIXMA Wireless Setup Assistant
Step Five
1. When the window for selecting access point of the printer unit, select the access point specified in Step Four.
3. In the window for entering the network key is displayed, enter the key you copied in the step 4.
2. Press the left function key (End setup).
>
Step Six
When the completion screen appears, press the OK button.
9
Network Key - Page 10
Press the OK button 2. Then repeat Steps Five and Six.
10 You will return to the screen for entering the network key. 3. Troubleshooting
Troubleshooting
If the error message below is displayed.
>
The entered network key may not match with the access point you specified. 1.
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