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Canon PIXMA MX532 Support Question

Canon PIXMA MX532 Support Question

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Question posted by nina107 on June 8th, 2020

I Have A Pixma Mx532 And It Came Up With A 'printer Error 5100'; It Started Wit

It started with a notice of a paper jam; but nothing was inside the paper output tray or stuck in the intake or showing anywhere and I used a flashlight. However, then it started to print double, one letter almost over another. It is not improving except once it printed clear almost perfect pages - three in a row, but the next was worse than before.

Current Answers

Answer #1: Posted by waelsaidani1 on June 8th, 2020 6:27 PM
waelsaidani1

Member since:
May 12th, 2013

Points: 19,501,797
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Usually an error 5100 code is saying that the ink carriage has problems. Usually something currently is or recently hammed the cartridge carriage. With the machine turned off and the power cord unplugged, open the machine and inspect the inside do you see any stray pieces of paper along the paper's usually route?

To try and resolve the issue, please follow these steps:

1. With a flashlight or other bright light, please check the paper feed areas of the printer and verify that there are no paper jams or obstructions in the printer that may be causing the error.

2. Look inside of the printer where the inks are located and ensure that there are no obstructions in there that may be causing the print head not to move freely.

3. Remove and reseat all of the ink tanks in the printer.

If you still experience the same error after performing the steps above, the printer will require servicing to resolve the issue. Please click on the Conact Us link below to obtain your servicing options.

This didn't answer your question or issue? Find more help at Contact Us.

Related Canon PIXMA MX532 Manual Pages

Printing Guide - Page 33

... set the margin width, and then click OK. 7. Use normal-size printing Print without reducing the page. Set the margin width If necessary, click Specify Margin... Performing Duplex Printing Manually You can perform the duplex printing manually. 1. Open the printer driver setup window 2. Set duplex printing Check the Duplex Printing check box and uncheck the Automatic check box...
Printing Guide - Page 90

.... Delete the print jobs Select Cancel All Documents from the beginning. 90 Delete the undesired print job by using the XPS printer driver, replace "Canon IJ Status Monitor" with "Canon IJ XPS Status Monitor" when reading this operation, all print jobs are using the Canon IJ Status Monitor. 1. If the printer does not start the printing process over from...
Printing Guide - Page 92

... in the Print dialog box. 92 Start printing. • If bitmap printing is set Page Size to the same paper size that you specified in Word. 3. Points to Note About Applications with Restrictions • There are following restrictions in Microsoft Word (Microsoft Corporation). ◦ When Microsoft Word has the same printing functions as the printer driver, use Word...
Printing Guide - Page 120

...the printer status and how a print job ...Printer Status Starts the Canon IJ Status Monitor. About Opens the About dialog box. Quiet Settings dialog box allows you are using the XPS printer driver, the "Canon IJ Status Monitor" becomes the "Canon IJ XPS Status Monitor". Perform this function only with the XPS printer driver. The version of the printer driver, plus a copyright notice, can use...
Printing Guide - Page 123

... the ink drying wait time speeds up printing. 123 Prevent paper double-feed Select this machine. When the paper width detected by the machine differs from the width of plain paper at the same time. Important • Using this check box to perform the manual head alignment. If an error message is displayed even though the same...
Printing Guide - Page 125

... following commands to select page to display a preview before printing, open the printer driver setup window, and check the Preview before a document is actually printed. When you to be used for printing, and not the number of pages. This command has the same function as the Start Printing on the toolbar. All of the document that is...
Printing Guide - Page 127

... settings may become ineffective. You can select the paper source of the document to change the media type and paper source settings. Media Type You can select the media type of the document to be printed. The printed documents are printed, the Canon IJ XPS Preview closes. Start Printing button Prints the documents selected in the document list...
Printing Guide - Page 136

...immediately check how to be printed. 136 Canon IJ Status Monitor Overview Canon IJ Status Monitor allows you know the machine status. The monitor uses graphics, icons, and messages ...status of the machine and the printing progress. When a printer error occurs, it shows the cause and solution. In addition, this case, click the graphics to be printed. Icons and messages are shown on...
Printing Guide - Page 137

... the Canon IJ Status Monitor in front of the other than plain paper. To hide this guide message, select the Do not show this message again check box. Hagaki Printing Displays the guide message before the printer begins hagaki printing. How to manage the print job that is being in the Option menu and enable this...
Printing Guide - Page 149

...'s instruction manual. • You can also print using PIXMA Printing Solutions. 7. Press the Stop button when printing is completed. The machine exits from an external device such as a computer or a smartphone. Perform printing from an external device such as a printer you use. 5. Note • For details on the machine. 6. Start printing from the access point mode. 149
Printing Guide - Page 178

... Compliant Devices other than a Computer The LCD of the printer "Canon MX530 series-1". When printing from the Bluetooth compliant device. Display the Mob. Specify the media type and the paper size. Start printing from a computer, see Printing with one of profiles, refer to perform settings for printing using Bluetooth compliant devices other than a computer. Depending on...
Getting Started Guide - Page 18

... the cloud function of the printer. Uploaded images can print from your smartphone by using PIXMA Printing Solutions Printing with Windows RT Use Canon Inkjet Cloud Printing Center to perform operations such as registering and managing apps from your smartphone or tablet device, and checking the print status, print error, and ink status of the printer and allows you to Run Apps...
Getting Started Guide - Page 27

...-size as paper size, the print data is turned on 2. Make sure that data. 27 If your LCD monitor is a color model 4. Press the OK button Connect to check is a print job on the Google Cloud Print and start printing immediately, you may not be available. 1. Important • Depending on the operation panel) 3. If your printer model...
Getting Started Guide - Page 44

... account A new registration will be added to start, add, and manage apps. About Canon Inkjet Cloud Printing Center This displays the descriptions of Canon Inkjet Cloud Printing Center is displayed. printer button (2) Printer name area (3) Context menu (4) Display area 44 If you are using a smartphone or tablet If you are using a PC If you log in to...
Getting Started Guide - Page 98

Important • Be sure to open , the machine cannot start printing. If not open the paper output tray when printing. Note • After loading paper, select the size and type of the loaded paper on the print settings screen of the operation panel or printer driver. 98
Getting Started Guide - Page 101

Open the paper output tray. 1. Important • Be sure to open , the machine cannot start printing. 101 Open the output tray extension. 3. Note • Do not overload envelopes by stacking until the top of the stack touches the paper guides. 5. If not open the paper output tray when printing. Open the paper output tray gently, and extend the paper output support.
Getting Started Guide - Page 164

Cleaning will appear. 2. Clean the paper feed roller without paper. 1. Use the or button to select Maintenance, then press the OK button. Clean the paper feed roller with paper. 1. Make sure that the paper feed roller has stopped rotating, close the paper output tray, then load a sheet of A4 or Letter-sized plain paper or cleaning sheet available on the market 1. If...
Getting Started Guide - Page 280

...Unplug the printer cable from ...facing down , using sufficient protective material...print head, thus preventing it from drying. • After packing, do not tilt the box containing the machine or turn off . 2. Mark also with the output tray extension closed. 4. Confirm that it on the machine to keep them from the machine. 6. Retract the paper output support, then close the paper output tray...
Troubleshooting Guide - Page 4

... 111 About Errors/Messages Displayed 112 If an Error Occurs 113 A Message for Faxing Is Displayed on the LCD 114 A Message Is Displayed 118 If You Cannot Resolve the Problem 124 Support Code List 125 Support Code List (When Paper Is Jammed 127 1300 128 1303 130 1304 133 2801 136 Paper Is Jammed inside the Machine...
Troubleshooting Guide - Page 119

.... • In Windows 8, select Control Panel from the Start menu. • In Windows Vista, select the Start menu > Control Panel > Hardware and Sound > Printers. • In Windows XP, select the Start menu > Control Panel > Printers and Other Hardware > Printers and Faxes. 3. The machine starts printing. Writing Error/Output Error/Communication Error Check1 If the POWER lamp is off, make sure...

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