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Canon PIXMA MX870 Support Question

Canon PIXMA MX870 Support Question

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Question posted by zhro on May 15th, 2014

Mx870 Won't Scan Windows 8

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Related Canon PIXMA MX870 Manual Pages

Solución de problemas de configuración de red [Spanish Version] - Page 2

... your problem and follow the solution. P.7 The Machine is Not Displayed (Detected) P.7 Check Printer Settings dialog box is Displayed Specifying the Machine's IP Address (IPv4 only) Restoring the Machine... not detected. is Displayed P.5 The following symbols are used in this manual depending on Windows Vista Ultimate and Mac OS X v.10.5.x. may not be able to connect to your...
Network Setup Troubleshooting - Page 2

...P.8 P.8 P.9 P.11 P.11 P.12 Multiple access points are used in this manual depending on Windows Vista Ultimate and Mac OS X v.10.5.x. • Names of functions, etc. Description for operation... you cannot find a description for Windows users. Problems during Software Installation P.5 The Machine is Not Displayed (Detected) P.5 Check Printer Settings dialog box is Displayed P.6...
MX870 series Getting Started - Page 87

... (minimum): Approx. 3.4W* OFF: Approx. 0.9W* * USB connection to 0.16 inches/4 mm in height Other sizes: 1 sheet Scanner driver Maximum scanning size Scanning resolution Gradation (Input/ Output) Scan Specifications TWAIN/WIA (for Windows 7/Windows Vista/Windows XP) A4/Letter, 8.5 X 11.7 inches/216 X 297 mm (Platen Glass)/8.5 x 14.0 inches/ 216 x 356 mm (ADF) Optical resolution (horizontal...
MX870 series Getting Started - Page 88

... and available channels differ depending on country or region. *2 Effective range varies depending on a PC with Windows 7, Windows Vista, Windows XP or Windows 2000 pre-installed. • Windows: Uninstall software bundled with the Canon inkjet printer before upgrading from Windows Vista to install Easy-WebPrint EX. The Note: The on-screen manual may not be displayed properly...
MX870 series Getting Started - Page 2

... including important information. In this guide, Windows 7 operating system is a trademark or registered trademark of Apple Inc., registered in the U.S. Indicates operations in the U.S. and/or other countries. • Macintosh, Mac, and AirPort are trademarks of Microsoft Corporation in the U.S. Model Number: K10348 (MX870) Indicates operations in This Document Prohibited...
MX870 series Getting Started - Page 16

Close the Scanning Unit (Cover). • Do not touch the buttons or LCD (G) on page 15 and press the OK button. • It takes about 5 minutes. Load...for about 4 minutes before the LCD changes. • The machine may make sure that the LCD changes as shown in unintended operation. Lift the Scanning Unit (Cover) (E) slightly. 2. Fold the Scanning Unit Support (F) towards the left. 3.
MX870 series Getting Started - Page 27

... SP1 or later • You can install the XPS Printer Driver from Custom Install. For Windows • To install Easy-WebPrint EX, you want to select particular items to install, click Custom Install. Click Install. Follow any on-screen instructions to "...
MX870 series Getting Started - Page 28

...required when registering the product. If you click Do not agree, the Extended Survey Program will move when the Scanning Unit (Cover) (B) is opened. If you can agree to the computer with a USB cable. The ... Registration B □ If the Extended Survey Program screen appears When the Printer Connection screen appears, connect the machine to Extended Survey Program, click Agree.
MX870 series Getting Started - Page 29

Setup is necessary to restart the computer before scanning using the machine. 9 Install the Software (USB Connection) 27 If Restart is displayed, follow the instruction to start Solution Menu. • Remove the... regarding the Solution Menu and the on-screen manual or page 58 to restart the computer. For Macintosh: It is complete. For Windows: Solution Menu starts automatically.
MX870 series Getting Started - Page 31

... PIXMA Wireless Setup Assistant or the instructions which can configure wireless connection settings by using Windows 7/Windows Vista and have a USB flash drive, you are using the WCN (Windows Connect...on WPS, refer to communication. Network Key: * Also referred to "Wireless Setup Using WCN (Windows Connect Now)" on how to check the following information, then write it down. For details, ...
MX870 series Getting Started - Page 49

... install this stage. (Internet Explorer 7 or later is required.) If an internet connection is not available, it is complete. For Windows 7/Windows Vista SP1 or later • You can install the XPS Printer Driver from Custom Install. The drivers, application software, and on -screen manual: Basic Guide after installation is also possible to...
MX870 series Getting Started - Page 50

... screen appears, click Next. • If the Printer Connection screen appears instead of the screen above, the connection method is not correctly selected in . − For Windows Click Cancel and start again from network in . 48 12 Install the Software (Network Connection) 5 6 Select Use the printer on network in . , then be sure to...
MX870 series Getting Started - Page 51

... "Install the Software (Information)" on page 50! 12 Install the Software (Network Connection) 49 Make sure there is displayed. 7 When the Detected Printers List dialog box appears, select Canon MX870 series, then click Next. Make sure there is no problem, then click Update. Next, read "Install the Software (Registration)" on page 54...
MX870 series Getting Started - Page 52

... Scanner screen appears, click Register Printer. □ Proceed to the section that relates to the network device with the Ethernet cable. 50 12 Install the Software (Network Connection) v.10.4.11 Go to on page 51. • The alphanumeric characters after Canon MX870 series is the machine's Bonjour service name or MAC address...
MX870 series Getting Started - Page 53

2 -A Mac OS X v.10.6.x/v.10.5.x Mac OS X v.10.4.11 - 2 - screen appears, click Add. Click More Printers in the Printer Browser window. 12 Install the Software (Network Connection) 51 When the Printer List window appears, click Add. • When the You have no printers available. B Mac OS X v.10.4.11 1 1 2 Select Canon MX870 series and click Add. Go to on page 52.
MX870 series Getting Started - Page 54

3 3 4 Select Canon IJ Network in the pop-up menu, select Canon MX870 series in the list of printers. Go to the list of printers, then click Add. When the Register Printer and Scanner screen appears, click Register Scanner. 52 12 Install the Software (Network Connection) Make sure that Canon MX870 series is added to .
MX870 series Getting Started - Page 55

Click Next on page 54! 12 Install the Software (Network Connection) 53 Next, read "Install the Software (Information)" on the Register Printer and Scanner screen. 4 5 Select Canon MX870 series on the Scan-from-PC Settings screen, then click OK.
MX870 series Getting Started - Page 57

... icon on the Dock to "12 Install the Software (Network Connection)" on the same network Congratulations! For Windows: Solution Menu starts automatically. Setup is displayed, follow the instruction to restart the computer before scanning using the machine. 12 Install the Software (Network Connection) 55 Install software including the drivers on the computer...
MX870 series Getting Started - Page 65

... (minimum): Approx. 3.4W* OFF: Approx. 0.9W* * USB connection to 0.16 inches/4 mm in height Other sizes: 1 sheet Scanner driver Maximum scanning size Scanning resolution Gradation (Input/ Output) Scan Specifications TWAIN/WIA (for Windows 7/Windows Vista/Windows XP) A4/Letter, 8.5 X 11.7 inches/216 X 297 mm (Platen Glass)/8.5 x 14.0 inches/216 x 356 mm (ADF) Optical resolution (horizontal...
MX870 series Getting Started - Page 66

... Required Required Display SVGA 800 x 600 XGA 1024 x 768 • Windows: Operation can only be guaranteed on a PC with Windows 7, Windows Vista, Windows XP or Windows 2000 pre-installed. • Windows: Uninstall software bundled with the Canon inkjet printer before upgrading from Mac OS X v.10.5 or lower to Windows 7, then, install the bundled software again. • Some functions...

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