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Canon PIXMA MX420 Support Question

Canon PIXMA MX420 Support Question

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Question posted by info68899 on December 22nd, 2011

Low Level Of Ink Message Although I Just Put New Ink

I just put new ink (both black and color), but it stil has a meesage saying that the level of ink is low and I can not receive a fax coming. any ideas why? the machine is one month old thank you in advance, Anna

Current Answers

Answer #1: Posted by LittleBabyBee on September 23rd, 2014 1:16 AM
LittleBabyBee

Member since:
September 22nd, 2014

Points: 4,590
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HP Officejet 500, 600, and 700: HP Fax 910 and 920 These models count the ink drops used by the cartridge. You must manually reset the counter when a new cartridge is inserted. To reset the counter, follow the steps below:
  1. Turn on the unit.
  2. Open the top cover to access the print cartridges.
  3. Remove the new cartridge that is causing the message.
  4. Reinsert the cartridge and close the cover. The following message will appear on the front panel: "Press 1 for new cartridge or press 2 for a used cartridge."
  5. Press the 1 on the numeric keypad of the HP product.
If the message, press 1 for new cartridge or press 2 for a used cartridge, "does not appear after removing and reinstalling the new cartridge, and the low ink warning message still displays, follow the steps below:
  1. Turn on the unit.
  2. Open the top cover to access the ink cartridges.
  3. After the cartridges stop moving, unplug the power cord.
  4. Remove both cartridges and close the top cover.
  5. Plug the power back in. The unit will reinitialize and a message will appear to insert the cartridges.
  6. Open the top cover and reinsert the ink cartridges. Close the top cover. The message, "Press 1 for new cartridge or press 2 for a used cartridge," should appear. If it still does not appear, the unit may require service.

Related Canon PIXMA MX420 Manual Pages

Network Setup Troubleshooting - Page 2

... Easy setup Advanced setup The Target Access Point is Displayed Problems during Network Setup Character Entry P.2 Entering the Access Point's Wireless LAN Settings Directly on your problem and follow the solution. P.6 Description for operation or additional explanations. P.7 The Machine is Not Displayed (Detected) P.7 Check Printer Settings dialog box is Displayed...
Network Setup Troubleshooting - Page 3

... access point or contact its SSID. • Stealth mode A function to "Entering the Access Point's Wireless LAN Settings Directly on the Machine" on page 11.  Problems during Network Setup Easy setup Advanced setup The Target Access Point is Not Displayed (Detected) Check Check 1 Make sure that you follow Check 1, 2, 3 and 4 of "Connection...
Network Setup Troubleshooting - Page 4

... LAN settings > WLAN setting list to "Entering the Access Point's Wireless LAN Settings Directly on the Machine" on page 2. Enable the DHCP function of the access point, then configure settings again. •...the manual supplied with the access point or contact its manufacturer. is Displayed Check The message appears when no access point is Displayed Check Check 1 Is WEP key number 2, ...
Network Setup Troubleshooting - Page 5

... point beforehand. is Displayed Check The message appears when multiple access points with the same name exist. in "Entering the Access Point's Wireless LAN Settings Directly on the Machine" on page 11. • For details on how to check the MAC address of specific wireless devices (computers, printers, etc.) to each network device...
Network Setup Troubleshooting - Page 6

...proceed with the setup from in "Entering the Access Point's Wireless LAN Settings Directly on the Machine" on the machine. Press the OK button to check MAC address. "WPA/WPA2 Enterprise" is correct, then... 1 Is the entered access point name/network name (SSID) correct? is Displayed Check The message appears when no access point is found by the entered access point name/network name (SSID)....
Network Setup Troubleshooting - Page 7

...WPS The device may not be able to connect to be entered again. Action The message appears when multiple access points are enabled. Perform setup again by saving the MAC addresses..."Entering the Access Point's Wireless LAN Settings Directly on the Machine" on how to check the settings of specific wireless devices (computers, printers, etc.) to the access point beforehand. • DHCP ...
Network Setup Troubleshooting - Page 8

... using an access point that you follow Check 1, 2, 6, 7 and 8 of the machine manually, refer to configure settings of "Connection Checklist" on the Check Printer Settings dialog box to the information when configuring the network setting for the machine. Check 2 Is the machine connected to Active. Wireless LAN Setup Information may not be displayed. (* Wireless...
Network Setup Troubleshooting - Page 9

... the manual supplied with the access point or contact its manufacturer.  A A The message appears when the machine cannot be detected. Proceed with specified IP addresses. • DHCP function A function to automatically assign required information (IP address, etc.) to computers, printers or other devices connected to the network. • Privacy separator feature A function to...
Network Setup Troubleshooting - Page 10

...privacy separator feature enabled on the access point? • For details on how to check settings of the machine, press the Setup button, then using the { } [ ] and OK buttons, select Device settings >... manual: Getting Started. • Click Wireless LAN Setup Information (B) on the Check Printer Settings dialog box to display the access point information stored on how to change settings of...
Network Setup Troubleshooting - Page 11

... Wait until the IP address is assigned to the computer. Character Entry Action This machine allows you to enter characters using the Numeric buttons. • Multiple characters are ... access point, refer to the manual supplied with the access point or contact its manufacturer. The Machine is Not Detected after confirming a valid IP address is assigned to the computer. Glossary •...
Network Setup Troubleshooting - Page 12

... a single space. Entering the Access Point's Wireless LAN Settings Directly on the Machine Action Enter the access point name/network name (SSID) and security setting (WEP...character to the right first. • To insert a space, move the cursor to the character on the machine directly. SP Each time you press this button, the entry mode changes between numeric mode 123, upper case ...
Network Setup Troubleshooting - Page 13

...) as an encryption standard, communication is established using the Numeric buttons, then press the OK button. 5 Select Advanced setup, then press the OK button. 8 Make sure that of the access point on the machine. • For details on how to check the access point name/network name (SSID), refer to the manual...
Network Setup Troubleshooting - Page 17

... computers and corporate networks against unauthorized access, or restricts unauthorized access to always allow access. A message may appear on how to check the connection, refer to the manual supplied with the router or... lit, press the Setup button, then using a router, are the Ethernet cables of the printer and computer connected to the LAN side of the router? • For details on the ...
MX420 series Getting Started - Page 57

... (vertical) * Ink droplets can be used at USB 1.1. *2 Maximum speed: 1.44 Mbps. *3 JPEG/PNG only. *4 Bluetooth connection is required. Since the Hi-Speed USB interface is fully upwardly compatible with USB 1.1, it can be placed with a pitch of 1/4800 inch at 33.6 kbps (Based on Canon COLOR FAX TEST SHEET.) Gradation Black: 256 levels Color: 24...
Quick Guide - Page 8

... appear in mind. • Refer to the Canon website for products supporting Quick Menu. • Available functions and settings vary depending on your scanner or printer. Internet connection is required for downloading.
Quick Guide - Page 22

... Menu are displayed, sorted by category. When there are displayed per category. The NEW mark appears when there is displayed. (2) Function Icon Area Icons and names of functions...(4) Button Area (1) Category Menu Area A list of functions available on Quick Menu is new information. 22 Click a function icon to display the function description. To display the Main Menu, click ...
Quick Guide - Page 23

... Dialog) Displays the Preferences dialog. (Help) Opens this guide. (Close) Closes the Main Menu. 23 The model name display format varies depending on the registered printer/scanner. Click to display a menu containing the following commands. Start Starts the selected application, opens the selected manual, or accesses the Canon website. Add to...
Quick Guide - Page 29

...8226; Control-click (Open Main Menu) in the Shortcut Menu, then click Preference... Select Model Printer Displays the printer model name. Click to use . Click to use . via Quick Menu. Select the scanner ...you want to display a list of the Main Menu. • Click the printer/scanner model name displayed in the Registered Model Name area in the Preferences dialog may be sent...
Quick Guide - Page 30

In that case, select one inkjet printer is update information, the NEW mark appears on (Notices) in which you have already ...to access the Canon website periodically and check for USB connection and network connection separately. Note If your machine supports network connection, the scanner may appear for update information automatically. For USB connection: Canon XXX series...
Quick Guide - Page 32

... is not complete. Make sure that none of the Preferences dialog in the following cases. The printer/scanner was not connected to install the printer/scanner driver. Troubleshooting Printer/Scanner Does Not Appear in the List Printers and scanners do not appear in the Select Model list of the above points apply, then display...

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