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Canon PIXMA MX420 Support Question

Canon PIXMA MX420 Support Question

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Question posted by cyprusmary39 on September 29th, 2013

Printer In Error Mode

When I Try To Ask My Printer To Printer From My Pc I Get The Message That The Printer Has An Error But I Can't Find Which Error If Refers To

Current Answers

Answer #1: Posted by SoCalWoman on September 29th, 2013 4:59 PM
SoCalWoman

Member since:
December 16th, 2012

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Hello Cyprusmary39,

There are a few options to try to resolve your printer's error issue. Since there is no specific number or message after the word "Error" the best way to do this is to follow the directions at the following link in order as they appear:

Canon Pixma MX420 Error Status

If you still can not print after completing the steps at the link, you may need to have your printer serviced, or purchase another one altogether, depending on how old your current printer is, if no longer under warranty, etc.

Hope this helps 


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Nelson Mandela

Related Canon PIXMA MX420 Manual Pages

Network Setup Troubleshooting - Page 2

...is Displayed Connection failed. P.7 The Machine is Not Displayed (Detected) P.7 Check Printer Settings dialog box is Displayed Multiple access points with the same name exist. ... symbols are used in this manual depending on your problem and follow the solution. Reference Information Problems during Software Installation Description for wireless connection. is Displayed P.8 P.10 P....
Network Setup Troubleshooting - Page 3

... point, then configure settings again. • For details on how to change the settings of the access point, refer to the manual supplied with the access point or contact its SSID. • Stealth mode A function to prevent the SSID of a signal revealing its manufacturer. Also called an access point name or a network...
Network Setup Troubleshooting - Page 5

... other devices connected to the network. • MAC address A unique number assigned to computers, printers or other than IEEE802.11n, then configure wireless LAN settings again. • For details on page... of the access point, refer to TKIP, IEEE802.11n cannot be used as an encryption standard when the access point is Displayed Check The message appears when multiple access points...
Network Setup Troubleshooting - Page 7

... to specify the IP address of the access point, refer to the network is Displayed Check The message appears when an error occurs. is active, the network key needs to be... wireless devices (computers, printers, etc.) to the access point beforehand. • DHCP function A function to automatically assign required information (IP address, etc.) to computers, printers or other devices connected ...
Network Setup Troubleshooting - Page 8

For the procedure to configure settings of the machine manually, refer to "Wireless Setup Using Easy Setup" in the printed manual: Getting Started. • Check Check the printer settings (B), click Next (C), then click Wireless LAN Setup Information on the Check Printer Settings dialog box to display the access point information stored on your computer...
Network Setup Troubleshooting - Page 9

...Printer Settings dialog box is active. • For details on how to check settings of the network device, refer...network device, refer to the...the access point, refer to the manual ... computers, printers or other devices connected... (such as computers and printers) connected to an access point...access point, refer to the ...network device, refer to the ...the network device, refer to change settings of "Connection Checklist" ...
Network Setup Troubleshooting - Page 10

... active. • For details on how to change the settings of the network device, refer to the manual supplied with specified IP addresses. • DHCP function A function to automatically assign required information (IP address, etc.) to computers, printers or other devices connected to the network. • Privacy separator feature A function to prevent...
Network Setup Troubleshooting - Page 11

...refer to the computer. Follow the procedure below. Each time you want to the computer. A C D B 1 Press the button of the Numeric buttons to switch to the character entry mode you press the button, the entry mode... Check Wait until the IP address is assigned to use. • Three character entry modes (numeric, upper case and lower case) are assigned to each computer or network device ...
Network Setup Troubleshooting - Page 12

Button 1 2 3 4 Numeric mode 123 1 2 3 4 Upper case mode ABC Lower case mode abc ABC abc DEF def GHI ghi 5 5 JKL jkl 6 6 MNO mno 7 7 PQRS pqrs 8 8... OK button. 11 SP Each time you press this button, the entry mode changes between numeric mode 123, upper case mode ABC and lower case mode abc. ENGLISH • To enter characters assigned to the same key successively...
Network Setup Troubleshooting - Page 16

...IEEE802.11g or IEEE802.11b (2.4 GHz)? • For details on how to change the operating mode of the access point, refer to the network? Also, is already turned on, turn it off, then turn it back... IEEE802.11b (2.4 GHz). • For details on how to check the operating mode of the access point, refer to the manuals supplied with the access point or contact its manufacturer. 15 Leave some...
Network Setup Troubleshooting - Page 17

...settings > Change wireless/wired > Wireless LAN active to access the network. A message may appear on how to check the connection, refer to the manual supplied with the router or contact its manufacturer. It protects ...press the Setup button, then using a router, are the Ethernet cables of the printer and computer connected to the LAN side of your security software active? Perform setup ...
MX420 series Getting Started - Page 57

...mode.) Color: Approx. 1 minute/page at 33.6 kbps (Based on Canon COLOR FAX TEST SHEET.) Gradation Black: 256 levels Color: 24 bit Full Color(RGB each 384 nozzles) ADF capacity A4 or Letter size: max. 30 sheets (20 lb/75 gsm paper), up to PC...password Fax Specifications Applicable line Public Switched Telephone Network (PSTN) Communication mode Super G3, G3 Data compressing system Black: MH, MR, ...
Quick Guide - Page 6

... paper" in this guide. Example: When you want to learn about. Example: When the following error screen appears Enter "(your product's model name) 1000" Search Tips You can search for target pages... in the search window and perform a search • Troubleshooting Errors You can find target pages easily by entering your product's model name and a keyword for...
Quick Guide - Page 8

...Image Garden will appear in Image Display. 1. Keep these points in mind. • Refer to the Canon website for the first time, you agree to the license agreement by following... restrictions. Internet connection is required depending on your scanner or printer. General Notes (Quick Menu) Quick Menu is not displayed, click Menu. (Start Image Display...
Quick Guide - Page 23

.... (Help) Opens this guide. (Close) Closes the Main Menu. 23 The model name display format varies depending on the registered printer/scanner. Click to the Shortcut Menu. (3) Model Name Area The printer/scanner model name registered in the Preferences dialog is displayed. Start Starts the selected application, opens the selected manual, or...
Quick Guide - Page 26

... on , Image Display starts once every seven days. Even if you click Delete All, a confirmation screen appears; Note To delete recommended items individually, click (Delete mode) in the displayed screen. Item Recommendation Function Setup... Note When Display Image Display at startup is off and Create recommendations is on My Image Garden.
Quick Guide - Page 28

... operations. Even if you can return to delete it in a larger view. (3) Button Area (Back to Image Display) Returns to the Image Display screen. (Delete mode) Switches to a screen for deleting items. Click (Delete) on an item to Recommendation Item List by clicking (Preferences) in Image Display. 28 Note Point to...
Quick Guide - Page 29

... . Note The information set in the Main Menu. • Click Preference... Select the scanner you want to Canon when accessing a website, etc. Select the printer you want to display a list of Quick Menu compatible printers installed on your computer. Display the Preferences dialog by one of the Main Menu. • Click the...
Quick Guide - Page 30

... Displays the Region or Country Settings dialog in the Main Menu. Note If your connection method. In that case, select one inkjet printer is selected for Printer, the same printer will be automatically selected for Scanner. Login Information Login Settings Displays the Login Settings dialog. When you can check the update information. 30...
Quick Guide - Page 32

... Preferences dialog in the following cases. • A Quick Menu compatible printer/scanner driver is not complete. The printer/scanner was not connected to your computer. • The printer/scanner driver installation is not installed on how to install the printer/scanner driver. The printer/scanner was off while installing the driver. 32 Note See your...

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