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Canon PIXMA MG6120 Support Question

Canon PIXMA MG6120 Support Question

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Question posted by christineleebruner on March 13th, 2015

My Printer Is Showing 6c10 For An Error.

I have turned the printer off and on several times. still not working. how can I fix this problem?

Current Answers

Answer #1: Posted by Odin on March 13th, 2015 3:00 PM
This answer was accepted by the poster of the original question.
Odin

Member since:
April 10th, 2010

Points: 41,236,690
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points
Following are the explanation and resolution as provided by Canon:

A service error has occurred.
Resolution:
1.Turn off the printer.
2.Disconnect the power cable.
3.Open the printer cover.
4.Check for any orange protective tape or white polystyrene and remove if necessary.
5.Check that there are no foreign objects in the printer (such as a paper clip) and remove if necessary.
6.Close the cover.
7.Reconnect and turn on.
If the above solution has not resolved your error, please contact your nearest Canon authorised service facility....

You can of course use any repair service you like. For one authorized by Canon, you can phone 800-828-4040.


Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

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Network Setup Troubleshooting - Page 3

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Network Setup Troubleshooting - Page 5

Glossary • DHCP function A function to automatically assign required information (IP address, etc.) to computers, printers or other than TKIP or set the communication standard to other devices connected to or / / in "Entering the Access Point's Wireless LAN Settings Directly on ...
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Network Setup Troubleshooting - Page 9

... refer to the manual supplied with the access point or contact its manufacturer.  Check Printer Settings dialog box is active. • For details on how to check settings of the...DHCP function A function to automatically assign required information (IP address, etc.) to computers, printers or other devices connected to the network. • Privacy separator feature A function to prevent communication ...
Network Setup Troubleshooting - Page 10

... network device, refer to the manual supplied with specified IP addresses. • DHCP function A function to automatically assign required information (IP address, etc.) to computers, printers or other devices connected to the network. • Privacy separator feature A function to prevent communication between multiple wireless devices (such as computers and...
Network Setup Troubleshooting - Page 17

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Installation Guide - Page 2

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Installation Guide - Page 15

CLICK CANCEL AND START AGAIN FROM STEP 1, THEN BE SURE TO SELECT USE THE PRINTER ON NETWORK IN 5. 15 Installing The MG6120 Software Step 5 Select Use the printer on network, then click Next. > Step 6 When the Printer Detection screen appears, click Next. IMPORTANT IF THE PRINTER CONNECTION SCREEN APPEARS INSTEAD OF THE SCREEN ABOVE, THE CONNECTION METHOD IS NOT CORRECTLY SELECTED IN 5.
Installation Guide - Page 16

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Installation Guide - Page 17

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Installation Guide - Page 19

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Installation Guide - Page 20

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Network Guide - Page 16

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