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Canon PIXMA MG6120 Support Question

Canon PIXMA MG6120 Support Question

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Question posted by sskshopping on April 6th, 2015

My Canon Pixma Mg6120 Suddenly Will Not Print Yellow.

The printer display indicates that the yellow ink cartridge is full. Just to be sure, I installed a new yellow ink cartridge. It still won't print yellow. Help!

Current Answers

Answer #1: Posted by Odin on April 6th, 2015 12:00 PM
This answer was accepted by the poster of the original question.
Odin

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Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.
Answer #2: Posted by TechSupport101 on April 6th, 2015 12:15 PM
TechSupport101

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The most common cause of this is the printer driver - download and install the latest available driver for the model from here http://www.usa.canon.com/cusa/support/consumer/printers_multifunction/pixma_mg_series/pixma_mg6120?selectedName=DriversAndSoftware (select your OS version first) - The second possible cause, would be a corrupt firmware.

Related Canon PIXMA MG6120 Manual Pages

Network Setup Troubleshooting - Page 3

... access point. "WPA/WPA2 Enterprise" is Not Displayed (Detected) Check Check 1 Make sure that you follow Check 1, 2, 3 and ... to "Wireless Setup Using Easy Setup" in the printed manual: Getting Started. Glossary • SSID An identifier...An access point's periodic transmission of specific wireless devices (computers, printers, etc.) to search for the access point, then configure settings...
Network Setup Troubleshooting - Page 10

... A function to prevent communication between multiple wireless devices (such as computers and printers) connected to display Setup on how to change settings of the network device, refer to the manual...and onward or "Wired Setup" and onward in the printed manual: Getting Started. Check 4 When obtaining an IP address automatically, make sure that Connection is active. • For details on...
Network Setup Troubleshooting - Page 17

...Glossary • Firewall A system to use the { or } button to display Setup on the computer monitor warning that Canon software is not lit, use computers connected to the manual supplied with the... Ethernet cables of the printer and computer connected to access the network. Perform setup by following the procedures in "Wired Setup" and onward in the printed manual: Getting Started. ...
Network Setup Troubleshooting - Page 34

QT5-3045-V01 XXXXXXXX ©CANON INC.2010 PRINTED IN THAILAND
MG6120 series Getting Started - Page 58

...Drive Required Required Display SVGA 800 x 600 XGA 1024 x 768 • Easy-PhotoPrint Pro is a software plug-in for Borderless Printing: 8.5 inches/216...Printing resolution (dpi) 9600* (horizontal) X 2400 (vertical) * Ink droplets can only be guaranteed on a PC with Windows 7, Windows Vista or Windows XP pre-installed. • Windows: Uninstall software bundled with the Canon inkjet printer...
Installation Guide - Page 1

> Installing Your Multifunction to Your Network for the First Time PIXMA MG6120 Mac OS 1
Installation Guide - Page 2

> Installing Your Multifunction to Your Network for the First Time PIXMA MG6120 Mac OS Preparing to Connect My Multifunction To My Network 3 Connecting Your MG6120 To Your Network 5 Installing The MG6120 Software 12 2
Installation Guide - Page 11

... printed manual: Network Setup Troubleshooting. 11 appears, touch the OK button, make sure that the network key is correct, then touch the OK button. If a connection still cannot be established, refer to the access point. Step 9 When the screen below appears, touch the OK button. Connecting Your MG6120 To Your Network > Step 8 Make sure...
Installation Guide - Page 12

If such a warning message appears, set the security software to always allow access. 12 Before we need to install the driver and the included software. Installing The MG6120 Software > Now that Canon software is connected to your network, we begin: • Log on as the administrator (or a member of the Administrators group). • Quit all...
Installation Guide - Page 15

CLICK CANCEL AND START AGAIN FROM STEP 1, THEN BE SURE TO SELECT USE THE PRINTER ON NETWORK IN 5. 15 Installing The MG6120 Software Step 5 Select Use the printer on network, then click Next. > Step 6 When the Printer Detection screen appears, click Next. IMPORTANT IF THE PRINTER CONNECTION SCREEN APPEARS INSTEAD OF THE SCREEN ABOVE, THE CONNECTION METHOD IS NOT CORRECTLY SELECTED IN 5.
Installation Guide - Page 16

... machine is no problem, then click Update 16 Installing The MG6120 Software Step 7 On the Canon IJ Network Tool screen, select MG6100 series in Printers, then click Next. > Step 8 When the Register Printer and Scanner screen appears, click Register Printer. Make sure there is not detected, refer to the printed manual: Network Setup Troubleshooting. Note: The alphanumeric characters...
Installation Guide - Page 17

When the Printer List window appears, click Add. Note: When the "You have no printers available". Go to Step 11. screen appears, click Add. 17 Installing The MG6120 Software Step 9 For OS X v. 10.6.x and 10.5.x only Select Canon MG6100 series canonijnetwork and click Add. Note: It may take a minute or two before the printer appears in the list > Step 10 For OS X v. 10.4.11 only 1.
Installation Guide - Page 18

Click More Printers in the Printer Browser window. 4. Make sure that Canon MG6100 series is added to the list of printers. 18 Click More Printers in the Printer Browser window. Step 10 (continued) 3. Installing The MG6120 Software > Step 10 (continued) 2.
Installation Guide - Page 20

Wireless setup is now complete 20 Installing The MG6120 Software Step 13 Click Next on the Register Printer and Scanner screen. > Step 14 Follow any on-screen instructions to proceed with the remaining software installation.
Network Guide - Page 1

> Installing Your Multifunction to Your Network for the First Time PIXMA MG6120 Windows OS 1
Network Guide - Page 2

> Installing Your Multifunction to Your Network for the First Time PIXMA MG6120 Windows OS Preparing to Connect My Multifunction To My Network 3 Connecting Your MG6120 To Your Network 5 Installing The MG6120 Software 12 2
Network Guide - Page 11

... enter it again. Your MG6120 is correct, then touch the OK button. If a connection still cannot be established, refer to the access point. appears, touch the OK button, make sure that the network key is now connected to your network Note: • If Failed to connect to the printed manual: Network Setup Troubleshooting...
Network Guide - Page 12

... your network, we need to install the driver and the included software. If such a warning message appears, set the security software to always allow access. 12 Installing The MG6120 Software > Now that your MG6120 is connected to your security software is turned on, a warning message may appear that Canon software is attempting to access the...
Network Guide - Page 15

Easy-WebPrint EX is required to use this software. Selecting Next will download and install the EasyWebPrint EX software. Internet Explorer 7 or later is Web print software. An Internet connection is required for installation. 15 Installing The MG6120 Software Step 5 Select Use the printer on network, then click Next. > Step 6 Select Next or Skip.
Network Guide - Page 16

Installing The MG6120 Software Step 7 When the Printer Detection screen appears, click Next. > Step 8 When the Detected Printers List screen appears, select Canon MG6100 series, then click Next. IMPORTANT IF THE PRINTER CONNECTION SCREEN APPEARS INSTEAD OF THE SCREEN ABOVE, THE CONNECTION METHOD IS NOT CORRECTLY SELECTED IN 5. CLICK CANCEL AND START AGAIN FROM STEP 1, THEN BE...

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