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Canon PIXMA MG5422 Support Question

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Question posted by xcot569 on December 21st, 2015

Cannot Connect To Server

Printer is connected to wi fi but the last step to setting up wireless i cloud print displays an error screen that says cannot conect to server try again later.....

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Answer #1: Posted by TommyKervz on December 22nd, 2015 5:51 AM

This answer was accepted by the poster of the original question.

TommyKervz

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Go here http://community.usa.canon.com/t5/Wireless-Networking/Pixma-MG5420-cannot-connect-to-cloudprint/td-p/144122 for a possible solution.

Hope that is helpful.
Kervz at www.satechhelp.co.za

Related Canon PIXMA MG5422 Manual Pages

Setup Guide - Page 2

Network Connection Wireless Connection Preparation for the printer. Setup Guide This guide provides information for setting up a network connection for Connection Printer Setup Setup Procedure Selection Push Button Method Standard setup WPS Other setup (Advanced setup) Disable WEP WPA/WPA2 Character Entry Troubleshooting

Setup Guide - Page 3

... your device supports IEEE802.11n, 802.11g or 802.11b. • If your device is set to prepare an access point. b Printer Setup 1. Be sure to the "IEEE802.11 n only" mode, WEP or TKIP cannot be lit. Network Connection Wireless Connection a Preparation for your device to something other than WEP and TKIP or change the...

Setup Guide - Page 4

... button. Press the left Function button (B). Use the or button (A) to the screen for access points supporting WPS (Wi-Fi Protected Setup). * If the Push Button Method screen is enabled. Proceed to display the WLAN setup icon. 3. The (blue) Wi-Fi lamp (C) lights up when wireless connection is displayed on the Printer When using WEP key number 2, 3 or 4, select "Advanced setup".

Setup Guide - Page 5

... the access point. For details on the printer ﬂashes while searching for or connecting to the access point manual. 2. When the left screen appears, press the OK button. d-A Push Button Method d Connection Using WPS 1. Press and hold the WPS button on the printer within 2 minutes. The (blue) Wi-Fi lamp on pressing the WPS button, refer...

Setup Guide - Page 6

.... 4. One of the screens below will be displayed on the printer. 5. Make sure that the network password is case-sensitive. 9. Press the left Function button. 10.When the left Function button. 8. Press the OK button. 6. Enter the network password (WEP key or passphrase). Character entry is correct. The network connection setup is case-sensitive...

Setup Guide - Page 7

... for or connecting to the access point manual. 7. The (blue) Wi-Fi lamp on pressing the WPS button, refer to the access point. 8. Press the OK button. 3. Press the OK button. 6. Press and hold the WPS button on the printer within 2 minutes. Press the OK button on the access point. When the left screen appears...

Setup Guide - Page 8

Select Advanced setup. 4. Press the OK button. 5. The network connection setup is now complete. d-D Other setup (Advanced setup) d Connection via Advanced setup 1. Select Other setup. 2. When the left screen appears, press the OK button. Press the OK button. 3. Select your access point, then press the OK button. 6. Select the security protocol used by the...

Setup Guide - Page 9

Select the WEP key number you want to use. 8. Press the OK button. 9. The network connection setup is correct. 13.Press the left Function button. 14.When the left screen appears, press the OK button. Press the left Function button. 12.Make sure that the WEP key is now complete. Character entry is case-sensitive. 11. Press the OK button. 10.Enter the WEP key.  WEP 7.

Setup Guide - Page 10

 WPA/WPA2 7. Character entry is now complete. The network connection setup is case-sensitive. 9. Press the left Function button. 12.When the left Function button. 10.Make sure that the passphrase is correct. 11. Enter the passphrase. Press the OK button. 8. Press the left screen appears, press the OK button.

Setup Guide - Page 11

... the procedure below. 1. You can enter the characters when the keyboard is displayed on the printer's LCD. Repeat 1 and 2 to the next character. 3. Use the ...to enter the remaining characters. Character Entry You can enter the characters when the keyboard is displayed on the printer. Password entry is case sensitive so press the center Function button (A) accordingly to switch between ...

Setup Guide - Page 12

... exist. For details on the displayed screen, then press the OK button. See also the sections below: • If SSID broadcast (connection via "ANY" SSID, etc.) or disable the stealth mode, then press the left Function button (A) on how to change the security protocol (encryption standard) and configure wireless connection settings again. The message appears when...

Setup Guide - Page 13

... access points: Select Use multiple AccessPoints, then press the OK button.  An Unknown Access Point is Displayed Access points in use nearby may also be selected.  The Access Point Name is Not Displayed Automatically Refer to the manual supplied with the access point or contact its manufacturer.  The Network...

Setup Guide - Page 14

... function and configure wireless connection settings again. • For details on how to check or change settings so that automatically creates WEP keys, check the WEP key (hexadecimal) created automatically on the access point, then enter it on the printer. • For details on how to check the MAC address of the printer directly. Display Setup, then...

Setup Guide - Page 15

...settings of the printer. 1. Select LAN settings > Confirm LAN settings > WLAN setting list to the access point. See also the sections below: • If the DHCP function of the access point is inactive, enable the DHCP function and configure wireless connection settings...be accepted. Display Setup, then press the right Function button. 3. If the problem is set to change settings so that ...

Setup Guide - Page 16

 To perform Standard setup again 1. Use the or button (B) to display WLAN setup, then press the left Function button (C). Press the HOME button (A). 2.

Setup Guide - Page 17

... with the access point or contact its manufacturer.  Timeout error. Check the access point settings, then configure WPS settings again. Press the WPS button on how to check the settings of the access point, refer to connect. WPS  Cannot connect. The screen appears when connections are being attempted from multiple access points simultaneously. If the network...

Setup Guide - Page 18

...printer directly. • If "WPA/WPA2 Enterprise" is not supported on this printer. • For details on ? When you want to the manual supplied with the same name exist. Wireless connection settings... standard) and configure wireless connection settings again. "WPA/WPA2 Enterprise" is set as the security protocol (encryption standard) on the displayed screen, then press the OK...

Setup Guide - Page 20

...settings, then press the OK button. 4. For details on how to change the settings of the printer directly. Display...setting list If the MAC address filtering is enabled on how to check the specifications of the printer will be other causes. Select Directly enter the access point name in the Select access point screen... wireless connection settings again. • For details on the printer ...

Setup Guide - Page 21

To specify the IP address of the printer and configure wireless connection settings again. Select IPv4, then press the OK button. 7. Use the or button (B) to the manual supplied with settings.  The device may not be able to connect to the network in the HOME screen, then press the right Function button. 2. Display Setup in the following cases...

Setup Guide - Page 22

...settings, then press the OK button. 4. Select LAN settings > Confirm LAN settings > WLAN setting list to the access point. Display Setup, then press the right Function button. 3. If the problem is Not Displayed...enable the DHCP function and configure wireless connection settings again. • For details on how to check or change the settings of the printer. 1. See also the sections...