Get support for Canon PC420

Canon PC420 Support Question

Canon PC420 Support Question

Find answers below for this question about Canon PC420.
Question posted by karenpmcintyre on June 29th, 2021

We Got A Bad Cartridge And Now When You Try To Print Black Lines Are On The Pape

Can we clean the rollers?

Current Answers

Answer #1: Posted by hzplj9 on June 30th, 2021 12:17 PM
This answer was accepted by the poster of the original question.
hzplj9

Member since:
June 25th, 2012

Points: 4,875,690
1,110
points
Very little info on the Canon website for this.

They want their own engineers to service them.

I found this youtube video which may help.

www.youtube.com/watch?v=WUvKtOh1DSw

Good luck.

Answer #2: Posted by SonuKumar on July 4th, 2021 6:13 AM
SonuKumar

Member since:
May 9th, 2021

Points: 16,623,780
100
points
https://www.youtube.com/watch?v=WUvKtOh1DSw

You can normally fix that by doing the following:

Check the drum, print head, ink cartridge or toner cartridge for seals that should have been removed when it was installed or even sticky blobs left behind.

Run a printer clean.

Replace the drum or toner cartridge.

What causes horizontal black lines when printing?

Blackout or Horizontal lines down the page is typically brought about by the cartridge not having the seals evacuated completely or something being adhered to the rollers or drum unit that is closing off a line of toner or ink as it endeavours to print.


Please respond to my effort to provide you with the best possible solution by using the "Acceptable Solution" and/or the "Helpful" buttons when the answer has proven to be helpful.

Regards,
Sonu
Your search handyman for all e-support needs!!

Answer #3: Posted by Mazhar786 on July 15th, 2021 4:20 AM
Mazhar786

Member since:
July 9th, 2021

Points: 2,200
100
points
Take the roller to the sink or a bucket and fill itwith warm soapy water. Ideally, you will be next to a clean, running water source so you can rinse the rollers. Use the soapy water to wash the rollers, regularly remove the roller and run itunder the clean water to clear the paint filled water.


Mazhar Iqbal

Similar Questions

Pc420 Copying Very Dark,not Readable
hello,i replaced ink cartridge and now copying very dark and not readable,are there any resolutions ...
(Posted by mgherb 7 years ago)
Image Quality
there is a wide black line in the middle of each page
(Posted by bienstock 8 years ago)
Ask a New Question
Use the box below to post a new question about this Canon product .
Points & Prizes
  • You can earn points for nearly everything you do on HelpOwl.com
  • You can trade in those points for gift cards at leading retailers such as Amazon.com and Walmart
  • It's that simple!
See How it Works
Create a Free Account

Canon Manuals

Find free Canon PC420 manuals and user guides available at ManualOwl.com. Try out our unique manual viewer allowing you to interact with manuals from directly within your browser!

Canon Reviews

View thousands of Canon user reviews and customer ratings available at ReviewOwl.com.

Contact Information

Complete Canon customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.

Scoreboard Ratings

See detailed Canon customer service rankings, employee comments and much more from our sister site.

Canon Recalls

Find comprehensive Canon recall information updated hourly on RecallOwl.com.