Get support for Canon MultiPASS MP700

Canon MultiPASS MP700 Support Question

Canon MultiPASS MP700 Support Question

Find answers below for this question about Canon MultiPASS MP700.
Need a Canon MultiPASS MP700 manual? We have 3 online manuals for this item!
Question posted by dangelatos on January 14th, 2014

Printer Says Wrong Ink Cartridge But It Is The Same One I Always Use

The person who posted this question about this Canon product did not include a detailed explanation. Please use the "Request More Information" button to the right if more details would help you to answer this question.

Current Answers

Answer #1: Posted by SoCalWoman on January 14th, 2014 6:18 PM
This answer was accepted by the poster of the original question.
SoCalWoman

Member since:
December 16th, 2012

Points: 2,938,577
1,100
points
Hello dangelatos,

If the ink cartridge was just replaced, you may want to try another one to see if you receive the same message. However, if this is the same cartridge you have been using and currently still has ink inside, then you may have a printhead issue on the printer.

You should manually clean the printhead with alcohol, or other comparable cleaner, then reseat the printhead and see if an alignment page will print out. Instructions on how to remove/reseat the printhead can be viewed here

If this does not resolve your wrong cartridge error, then you may need to replace the printhead altogether. But, you may decide to get a new printer if this one is over the one year warranty. As well as, if more than a couple of years old, how tight of a budget you are on right now, etc.

Should you decide to replace the printhead yourself instead of taking it to your local repair shop wiill save you money. As you only have to purchase the printhead kit. and put some time into making the switch. You can use the same instructions from the link above to remove and replace the printhead.

As for the printhead itself, it doesn't come cheap (about $55 - $85 for a refurbished one) , but it does come as a kit with instructions. You can be purchased on a place like ebay or amazon 

http://www.ebay.com/itm/like/300918353837?lpid=82

On a final note: You can purchase a new printer for a little more than the cost to replace the printhead. Especially, if there is a sale going on at the time. 


Much appreciation to those who acknowledge our members for their contribution toward finding a solution.
~It always seems impossible until it is done~
Nelson Mandela

Related Canon MultiPASS MP700 Manual Pages

MultiPASS MP730 User's Guide - Page 16

... computer to use your machine will have a fully integrated printer/photo printer/copier/scanner/ Fax Model fax. You may choose to send faxes. Photo printer Print photo-...use your computer effortlessly and efficiently. Fax Model Fax Fax directly from your machine as a stand-alone device for purchasing the Canon MultiPASS MP730 (indicated by the mark Fax Model ) or the MultiPASS MP700...
MultiPASS MP730 User's Guide - Page 24

..../101.6 × 152.4 mm size) Paper thickness lever position: Left Printer driver setting ([Media Type]): [Photo Paper Plus Glossy] Use for : Printing from your computer/copying • Load the paper with the... paper is curled, it is printed. • Do not touch the printed surface until the ink is ideal for photographs. It is fixed. High Resolution Paper HR-101N This type of printing ...
MultiPASS MP730 User's Guide - Page 25

... edge. • Do not touch the printed surface or stack the transparencies until the ink is fixed. Size: Letter, A4 Quantity: 30 sheets Paper thickness lever position: Left Printer driver setting ([Media Type]): [Transparency] Drying time: 15 minutes Use for: Printing from your computer/copying • Load one sheet at a time to produce...
MultiPASS MP730 User's Guide - Page 26

... place them in an album before printing. • Place the print media you allow the ink to dry for 24 hours. -Do not attempt to the right ( p. 3-5). punched holed...Size: Letter, A4 Quantity: 1 sheet Paper thickness lever position: Right Printer driver setting ([Media Type]): [T-Shirt Transfer] Use for printing photographs or graphics. Printing quality will become clearer after about 30...
MultiPASS MP730 User's Guide - Page 31

... load banner paper in case the type runs over. • Printing on banner paper may require considerable amounts of ink, so use new ink tanks if necessary. • For best print results on banner paper, use light design patterns. Print media handling 3 Cut the banner paper to flow over the 3 edge as it exits...
MultiPASS MP730 User's Guide - Page 93

Chapter 11 Maintenance Replacing ink tanks When to replace an ink tank If one of the following messages appears in the LCD, replace the necessary ink tank(s) as described on p. 11-2:
MultiPASS MP730 User's Guide - Page 103

... faxes on [USB Composite Device] in [USB (Universal Serial Bus) Controller] in the LCD? Cannot use it as is. In the computer's BIOS settings, if you turn it ( Software Guide). P 1....if you trying to use the software after upgrading to turn on the ink tanks and check that the ink tanks are securely inserted. P 4. Did you set up the scanning unit (printer cover). However, ...
MultiPASS MP730 User's Guide - Page 104

...the middle. Restart the computer. 10. Is the server (the computer to print. To protect the printhead, printing will appear to the shared printer? Use 17-28 lb. (64-105 g/m2) paper. Has the paper been loaded correctly? P 4. Clean the roller ( p. 11-9). Try... it will take time to process the data and printing will stop to allow the ink time to the application's documentation.
MultiPASS MP730 User's Guide - Page 105

...tab, click [Manual] in Color Adjustment, then click [Set]. Leave the printed page in the printer driver. The paper may curl and rub. In the [Properties] dialog box, on coated paper?...high? In the [Properties] dialog box, on the wrong side of ink such as photographs or pictures. For recommended print media, see p. 3-1. Are you using recommended print media? Some papers have a right side ...
MultiPASS MP730 User's Guide - Page 108

...(Windows XP: In the [Control Panel] window, click [Printers and Other Hardware], then [Scanners and Cameras].) 3. When ScanGear...] window, if [Canon MP730] or [Canon MP700] (Windows XP: [WIA Canon MP730] or [WIA Canon MP700]) is present, the machine is present in the... on the MultiPASS MP730/700 Setup CD-ROM but they 12 were not registered in the settings dialog box, select [Use the scanner...
MultiPASS MP730 User's Guide - Page 120

... to p. 3-6 , , or and load paper of the same size. You cannot use by the computer. CARTRIDGE JAMMED The printhead holder cannot move the printhead holder manually. p. 11-2 Fax Model BUSY...number. For an overseas call, add pauses to send the document using manual sending. p. 8-2 C INK EMPTY The cyan ink tank in the printhead is normally due to cancel automatic redialing, ...
MultiPASS MP730 User's Guide - Page 121

Message (Error code) Fax Model CHECK DOCUMENT CHECK PAPER SIZE CHECK PRINTER (PRESS RESUME KEY) CLEAR PAPER JAM (PRESS START KEY) COVER OPEN DATA ... media size in the multi-purpose tray and that is receiving a fax using Error Correction Mode (ECM). p. 12-15 The waste ink tank (which holds Contact the Canon Customer Care the ink used for printhead Center to within 3 #/8 ft. (1 meter), and then...
MultiPASS MP730 User's Guide - Page 123

...B&W (#085) document to a group. If appears, contact the Canon Customer Care Center. Use regular dialing, or enter a one-touch speed dialing key or coded speed dialing code that ... a paper jam occurred. Allow the machine to cancel the transmission. WRONG CARTRIDGE The printhead is nearly full. Replace the ink tank. Set-Up Sheet Fax Model REC'D IN MEMORY The machine ...
MultiPASS MP730 User's Guide - Page 135

... XP printer driver. !/8" (3.4 mm) • Banner paper printable areas: Letter size: 8 × 65 #/4 in. (203.2 × 1668.4 mm) A4 size: 8 × 69 &/8 in. (203.2 × 1774 mm) 1 #/8" (33.0 mm) !/8" (3.0 mm) !/4" (5.0 mm) !/8" (3.4 mm) Scanned area Min. 2 sheets Max. 6 sheets Recommended print area Printable area Max. !/8" (Max. 4.0 mm) Max. !/8" (Max. 4.0 mm) MultiPASS MP700, legal...
MultiPASS MP730 User's Guide - Page 139

...-19 Black & white copying 5-1 sending 8-3 Borderless copying 5-5, 5-6 BUSY/NO SIGNAL message 12-19 C INK EMPTY message 12-19 Canceling manual sending 8-2 memory sending 8-1 receiving 9-6 CANNOT USE THIS CARD message 12-19 CARD READER BUSY message 12-19 Card slot 1-3 CARTRIDGE JAMMED message 12-19 CD-ROM 1-2 CHANGE PAPERSIZE FAX:message 12-19 Characters...
MultiPASS MP730 User's Guide - Page 141

...for photo printing 4-1 guidelines 3-4 loading 3-7 to 3-9 recommended 3-1 to 3-4 setting size 3-6 setting type 3-6 Printer cover 1-3 Printhead 1-2 aligning 11-5, 11-6 cleaning 11-4, 11-7 holder 1-3 maintaining 11-3 Printing problems 12...11, 12-12 telephone 12-12 turning on computer 12-2 using memory card 12-12, 12-13 PUT IN CARTRIDGE message 12-22 REC'D IN MEMORY message 12-22 RECEIVE ...
MultiPASS MP730 User's Guide - Page 142

... 12-1 problems removing 12-1 SPECIAL COPY menu 13-2 Speed dialing lists 7-9 methods 7-1 registering 7-2, 7-3 using 7-8 Start key 1-5 Stop/Reset key 1-5 Switchboard, dialing through 8-10 Symbols, entering 6-1 Telephone line ...Vivid photo printing 4-14 WAIT COOLING message 12-22 WASTED INK NEAR FULL message 12-22 WRONG CARTRIDGE message 12-22 Y INK EMPTY message 12-22 nnnn message 12-22 USER DATA...
MP700_spec.pdf - Page 1

... ink tanks with intelligent ink management for ease-of-use and the reduction of wasted ink, resulting in black and white. Additionally, the MultiPASS MP700 ...MP700 photo printer, copier and scanner is smoother, less grainy prints with incredible detail, enhanced color reproduction and remarkable resolution. * Will vary based on composition of images/documents printed. The MultiPASS MP700...
MP700_spec.pdf - Page 2

...Way, Suite 400 Miami, FL 33126 1-305-260-7400 Ordering Information MFP MultiPASSTM MP700 Ink Tanks BCI-3eBk Black BCI-3eC Cyan BCI-3eM Magenta BCI-3eY Yellow Canon ... of their respective owners. Print speed will vary depending on high-speed draft mode. MultiPASSMP700 Photo Printer | Copier | Scanner Technical Information* PRINT Type Color Bubble Jet Print Speed (up...
MultiPASS MP700 Set-Up Sheet - Page 1

... l Tray cover l Paper output tray l Ink tanks (Black, cyan, magenta, yellow) l Printhead l Power cord l Documentation (Set-Up Sheet, Quick Reference Guide) l MultiPASS MP730/700 Setup CD-ROM NOTE • A printer cable is not included. You will be instructed when to connect your machine ready for purchasing the Canon MultiPASS MP700. To get your machine to...

Similar Questions

Replacing Printer Ink Cartridges
how do I correctly replace the ink cartridges in a Canon MG6320
(Posted by Cmlarrick 8 years ago)
How To Change Ink Absorber? Thank You Very Much.
change ink absorber.
(Posted by robinberg 10 years ago)
I Have Mg2170. I Just Change The Ink Cartridge. But The Printer Still Say No Ink
I have just change the cartridge. But the printer still says my ink is low and have E13 indicate on ...
(Posted by mj1984ho 10 years ago)
Printing Envelopes In Color
I want to print envelopes using color to match the color I used on the invitation.  Is that possible?
(Posted by bandrgodfrey 12 years ago)
Ask a New Question
Use the box below to post a new question about this Canon product .
Points & Prizes
  • You can earn points for nearly everything you do on HelpOwl.com
  • You can trade in those points for gift cards at leading retailers such as Amazon.com and Walmart
  • It's that simple!
See How it Works
Create a Free Account

Canon Manuals

Find free Canon MultiPASS MP700 manuals and user guides available at ManualOwl.com. Try out our unique manual viewer allowing you to interact with manuals from directly within your browser!

Canon Reviews

View thousands of Canon user reviews and customer ratings available at ReviewOwl.com.

Contact Information

Complete Canon customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.

Scoreboard Ratings

See detailed Canon customer service rankings, employee comments and much more from our sister site.

Canon Recalls

Find comprehensive Canon recall information updated hourly on RecallOwl.com.