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Canon MX860 Support Question

Canon MX860 Support Question

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Question posted by dglatthorn on June 25th, 2011

'a Communication Error Has Occurred'

Can't print. Get message "A communication error has occurred' . Mac wireless system.

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Related Canon MX860 Manual Pages

Getting Started - Page 19

.... • If a screen not specified in the procedure or an error message appears during setup, refer to "5 The following carefully before installation. &#...device's instruction manual or contact its manufacturer. For details, refer to your environment. Read the following screen is displayed during setup" in the printed manual: Network Setup Troubleshooting. □ Notes on Wireless...
MX860 Getting Started For Mac Users - Page 38

...holidays, during the warranty period) ● Telephone Device for energy efficiency. CANON U.S.A. Apple, AirPort Express, AirPort Extreme, Mac, Macintosh and Time Capsule are registered trademarks of ...2009 Canon U.S.A., Inc. Canon and PIXMA are trademarks of Apple, Inc., registered in other countries. QT1-0851-V01 Model Number: K10333 (MX860) Getting Help from Canon ●...
Solución de problemas de configuración de red [Spanish Version] - Page 2

...unsecured wireless network is displayed during setup P.6 5.9 The Communication with...error screen is displayed during WPS setup P.7 6 Re-setting the machine P.7 7 The admin password set to the machine was forgotten P.7 8 Changing the port name P.7 ■ Restoring the Machine to the Factory Settings 1 Initializing using the machine's Operation Panel P.8 ■ Specifications 1 MX860...
Solución de problemas de configuración de red [Spanish Version] - Page 3

... in "Install the Software" and onward in the printed manual: Getting Started. If it is displayed during setup" on wireless network devices installed in the computer. If the warning message appears, set to the top in the list, select and move your wireless network device. To connect over wireless LAN, set to the top of the list...
Solución de problemas de configuración de red [Spanish Version] - Page 4

... point can communicate with your computer or your wireless network device. For details, refer to "3.2 How to set a WEP/WPA/WPA2 key" on wireless network devices installed in the computer. Confirm the wireless channels available for...Shared Key is configured to use access control, register the IP address or the MAC address of the machine or disable the access control. • Confirm the network ...
Solución de problemas de configuración de red [Spanish Version] - Page 7

...as you have connected the printer to an unsecured wireless network is displayed during setup Security is set ... to a network that the port names are added on the Mac OS version, the authentication screen may appear. For information on ...check Off, then click OK.  5.9 The Communication with the Card Slot failed is displayed during setup This message is no longer than 32 characters. c On ...
Solución de problemas de configuración de red [Spanish Version] - Page 8

...previously set up the machine again, follow the procedures in "Install the Software" and onward in the printed manual: Getting Started. • If you do so, follow the procedures in "Install the Software" ...Network Setup of the Card Slot again using the Canon IJ Network Tool. 5.12 The Timeout error screen is displayed during setup Click Skip to use the machine whose port name you need to...
Solución de problemas de configuración de red [Spanish Version] - Page 10

... vertical) max: 2400 dpi x 4800 dpi Interpolated resolution max: 19200 dpi x 19200 dpi Gradation (Input/ Gray: 16 bit/8 bit Output) Color: 48 bit/24 bit (RGB each 16 bit/8 bit) Communication protocol Wireless LAN TCP/IP Network Specifications Supported Standards: IEEE802.11b/IEEE802.11g Transfer speed: IEEE802.11b: 11/5.5/2/1 Mbps IEEE802.11g: 54...
Solución de problemas de configuración de red [Spanish Version] - Page 11

... Applicable line Public Switched Telephone Network (PSTN) Compatibility G3 / Super G3 (Mono & Color Fax) Data compressing MH, MR, MMR, JPEG system Modem type Fax modem Modem speed...inkjet printer. • Macintosh: Hard Disk must be formatted as Mac OS Extended (Journaled) or Mac OS Extended. Operating System Windows Vista, Vista SP1 Processor 1 GHz processor RAM 512 MB Mac...
Network Setup Troubleshooting - Page 2

...unsecured wireless network is displayed during setup P.5 5.9 The Communication with...error screen is displayed during WPS setup P.6 6 Re-setting the machine P.6 7 The admin password set to the machine was forgotten P.6 8 Changing the port name P.6 ■ Restoring the Machine to the Factory Settings 1 Initializing using the machine's Operation Panel P.7 ■ Specifications 1 MX860...
Network Setup Troubleshooting - Page 3

...message may appear warning that the machine and the access point can communicate with your computer or your computer can communicate with the access point. If the network name is grayed out and cannot be used can communicate with the machine and the computer. Confirm the wireless channels available for the network device...SSID in the printed manual: Getting Started.... If MAC address ...
Network Setup Troubleshooting - Page 4

...in the machine and the access point, the machine cannot communicate with the access point or contact its manufacturer. Otherwise the ... use access control, register the IP address or the MAC address of the machine or disable the access control. ... configure the machine to restart your wireless network device. When encryption is selected for the network device. Otherwise, select Open System or...
Network Setup Troubleshooting - Page 7

... OK. 5.9 The Communication with the Card Slot failed is displayed during setup This message is displayed when installation...communication with the machine following information, and click OK. - If it . • If you have connected the printer to an unsecured wireless...select Properties. If it . • Depending on the Mac OS version, the authentication screen may appear. If it appears...
Network Setup Troubleshooting - Page 8

...port name 8.1 Changing the port name To change the port name, click View Setup Results in the printed manual: Getting Started. 7 The admin password set to the machine was forgotten Restore the machine setting... the procedures below. • When using the Canon IJ Network Tool. 5.12 The Timeout error screen is displayed during setup The Card Slot has already been mapped as Network Drive to this...
Network Setup Troubleshooting - Page 10

...each 16 bit/8 bit) Communication protocol Wireless LAN TCP/IP Network ... 1 MX860 series General Specifications Printing resolution 9600 (horizontal)* x 2400 (vertical) (dpi) * Ink droplets can be placed with Hi-Speed USB standard is for printing only... dpi x 19200 dpi Gradation (Input/ Gray: 16 bit/8 bit Output) Color: 48 bit/24 bit (RGB each 768 nozzles) A4 or Letter size...
Network Setup Troubleshooting - Page 11

...are subject to date with the Canon inkjet printer. • Macintosh: Hard Disk must be formatted as Mac OS Extended (Journaled) or Mac OS Extended. CD-ROM Drive Required .... Fax Specifications Applicable line Public Switched Telephone Network (PSTN) Compatibility G3 / Super G3 (Mono & Color Fax) Data compressing MH, MR, MMR, JPEG system Modem type Fax modem Modem speed 33600 / ...
Network Guide - Page 1

> Installing Your Multifunction to Additional Computers on Your Network PIXMA MX860 Windows OS 1
Network Guide - Page 2

> Installing Your Multifunction to Additional Computers on Your Network Pixma MX860 Windows OS Downloading & Installing the Drivers 3 Downloading the Driver 3 Installing the Driver 6 Setup the Machine and the Computer 8 2
Router Guide - Page 1

> Getting Your Multifunction Back On Your Network After A Router Or Network Change PIXMA MX340 / MP495 / MP620 / MX860 / MP980 Mac OS 1
Network Key Guide - Page 4

Click Go. 4 Download the Canon PIXMA Wireless Setup Assistant > Download the Canon PIXMA Wireless Setup Assistant To use the machine by connecting it to a computer, software including the drivers ... of applications to be copied (installed) to the Canon USA download library Step Two Select Multifunction Printers in the first menu dropdown, Inkjet in the second and your model in the third.

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