Home » Canon » Multifunction Devices » Canon MX310

Canon MX310 Support Question

Find answers below for this question about Canon MX310 - PIXMA Color Inkjet.
Need a Canon MX310 manual? We have 2 online manuals for this item!

Canon Overview Questions Manuals Reviews Videos Research

Question posted by petcocksu on July 17th, 2014

Canon Mx310 Cartridge Will Not Move

The person who posted this question about this Canon product did not include a detailed explanation. Please use the "Request More Information" button to the right if more details would help you to answer this question.

I Know the Answer!

I have the same question
Request More Information

Current Answers

There are currently no answers that have been posted for this question.
Be the first to post an answer!

Remember that you can earn up to 1,100 points for every answer you submit. The better the quality of your answer, the better chance it has to be accepted.

Related Canon MX310 Manual Pages

MX310 series Quick Start Guide - Page 2

... without notice. CarePAK must be purchased during your inquiries within 24 hours. 3. Telephone Device for the Deaf (TDD) support is our helpful tech support web site. Getting Help from Canon Help Us Help You Better Before you contact Canon, please record the following information. www.canontechsupport.com For quick and comprehensive self-help...

MX310 series Quick Start Guide - Page 4

... As an ENERGY STAR® Partner, Canon Inc. All information regarding the accuracy thereof. About Consumables Consumables (ink tanks / FINE Cartridges) are not intended to be, nor should... is a registered trademark of Canon U.S.A., Inc. © 2007 Canon U.S.A., Inc. z "Macintosh" and "Mac" are subject to your Canon PIXMA MX310 series Office All-In-One. One Canon Plaza Lake Success, NY 11042...

MX310 series Quick Start Guide - Page 5

... 57 Routine Maintenance 59 When Printing Becomes Faint or Colors Are Incorrect 59 Printing the Nozzle Check Pattern 60 ...Cleaning 63 Aligning the Print Head 64 Replacing a FINE Cartridge 66 Keeping the Best Printing Results 72 Cleaning Your Machine...Computer Screen 94 Error Message Appears on a PictBridge Compliant Device 96 Scanning Problems 97 Problems Receiving Faxes 97 Problems Sending...

MX310 series Quick Start Guide - Page 10

.... Note If preparatory operations above are installed properly. When the Power lamp stops flashing, the machine is not lit. z The FINE Cartridges are not complete, follow your computer (or a compatible device). The Power lamp flashes and then remains lit green. If the power plug is removed from the wall outlet with the...

MX310 series Quick Start Guide - Page 63

...performing Print Head Deep Cleaning twice Step 4 See "Replacing a FINE Cartridge" on page 78. If print results are missing or if white ...Cartridge is removed from the bottom of ink. Routine Maintenance 59 Print the nozzle check pattern to the PC Printing Guide on page 62. Routine Maintenance When Printing Becomes Faint or Colors Are Incorrect When printing becomes faint or colors...

MX310 series Quick Start Guide - Page 71

...we recommend you replace the FINE Cartridge promptly. See "CHECK INK U162" in "FAX SETTINGS" of each FINE Cartridge on the printer status monitor (Windows) and Canon IJ Printer Utility (Macintosh). (A) ... the remaining ink level is disabled. The statuses of a Color and Black FINE Cartridges may have a new FINE Cartridge available. BLK INK VOL UNKNOWN COL INK VOL UNKNOWN RECOMMEND NEW...

MX310 series Quick Start Guide - Page 72

...)" of the confirmation screens. 1 Open the printer properties dialog box. To confirm the FINE Cartridge information, click Ink Details. Note If you have pressed the Stop/Reset button for at least...appears on the taskbar during printing. 1 Open the Canon IJ Printer Utility. Note You can also display the printer status monitor by clicking Canon XXX Printer (where "XXX" is your machine's name...

MX310 series Quick Start Guide - Page 73

... refer to obtain optimum qualities. If you touch it immediately. Canon recommends to use new FINE cartridges in Print Head Cleaning and Print Head Deep Cleaning, which may ... FINE Cartridges When FINE Cartridges run out of the Color FINE Cartridge or Black FINE Cartridge is not recommended. If either Color or Black FINE Cartridge, in the open. Important Handling FINE Cartridges z Do...

MX310 series Quick Start Guide - Page 82

... select a PictBridge compliant print mode on the device before connecting your device referring to its instruction manual. If a PictBridge compliant device is in the correct position. Open the Scanning Unit (Printer Cover) and install the appropriate FINE Cartridge. Install the appropriate FINE Cartridge. Canon recommends to use new genuine Canon cartridges in ink absorber to hold the ink...

MX310 series Quick Start Guide - Page 83

...copy each part separately. The document is removed from the FINE Cartridge Holder, then turn on the machine. The machine is performing ... [OK] STOP DOC CLR [STOP] COVER IS OPEN DEVICE IN USE CANNOT TURN OFF DOCUMENT IN ADF DOCUMENT TOO ...press the OK button. To continue scanning, operate on your Canon service representative. The scanning from the power supply. You are ...

MX310 series Quick Start Guide - Page 100

...thickness lever may appear on the LCD on the machine. For errors on non-Canon PictBridge compliant devices, check the error message on the LCD and take the appropriate action to ... changing the media type, the message asking you are using. The FINE Cartridge is printing from a PictBridge compliant device and the countermeasures to stop printing. Note z This section describes errors that...

MX310 series Quick Start Guide - Page 101

...machine's memory is not powered on the LCD and take the appropriate action to your Canon service representative. Then ask the sender to the machine. z Print the Activity report...the USB cable between the machine and the PictBridge compliant device, turn off . FINE Cartridge errors have occurred. Replace the FINE Cartridge. The telephone line is connected correctly to turn the ...

MX310 series Quick Start Guide - Page 107

... on Photo Paper Pro. Specifications Printing resolution (dpi) Interface Print width Acoustic noise level Operating environment Storage environment Power supply Power consumption External dimensions Weight Canon FINE Cartridges ADF capacity General Specifications 4800 (horizontal)* x 1200 (vertical) * Ink droplets can be placed with USB Full-Speed (USB 1.1), it can be used at minimum...

MX310 series Quick Start Guide - Page 115

...the format US:AAAEQ##TXXXX. Users should contact their local authorized Canon Facsimile Service Dealer for details. Universal Service Order Code (USOC...network, the telephone company may result in the devices not ringing in response to state tariffs. See...Users in the U.S.A. „ Pre-Installation Requirements for MX310 Order Information When ordering service from the telephone line cable,...

MX310 series Quick Start Guide - Page 117

...all such warranties are sold by Canon USA), including nonCanon ink cartridges or refilled ink cartridges, that may be no responsibility for such items except for compatible Canon brand peripheral equipment covered by ...This warranty does not cover any accessories, or any consumables, such as paper or ink cartridges, as set forth in the user's manual or other documentation for the Product. (b)...

MX310 series Quick Start Guide - Page 118

... THE YOUR PRODUCT IN THE RETURN SHIPPING CARTON, AND BE SURE TO RETAIN YOUR PRINTHEAD, INK CARTRIDGE(S) AND TANK(S). The replacement Product you receive may be a refurbished or reconditioned unit and will...Authorized Service Facility Carry-In / Mail-In Service Canon USA's Carry-In/Mail-In Service provides repair or exchange, at 1-800-828-4040 z Telephone Device for the Deaf (TDD-1-866-251-3752) z...

MX310 series Quick Start Guide - Page 122

... 63 Printing from Your Computer Macintosh 23 Windows 22 Printing Photographs Directly from a Compliant Device 25 PictBridge print settings 27 R Replacing a FINE Cartridge 66 ink status information 66 Routine Maintenance 59 S Safety Precautions 107 Scanning Images 24 ... 6 Turning on the Machine 6 U.S. Index A Appendix 101 B Before Using the Machine 2 C Canon U.S.A., Inc. Limited Warranty -

MX310 series Quick Start Guide - Page 123

... registered trademark or trademarks in other product and brand names are trademarks of Canon Inc. has determined that this product meets the ENERGY STAR® guidelines for..., use the following descriptions and order numbers. Description FINE Cartridges PG-30 Black CL-31 Color PG-40 Black CL-41 Color PG-50 Black CL-51 Color Canon Specialty Papers All Occasion Photo Cards (4" x 8"/ 50 sheets...

MX310 series Quick Start Guide - Page 124

For information on product specifications, please visit our website at www.usa.canon.com QT5-1366-V01 XXXXXXXX © CANON INC. 2007 PRINTED IN THAILAND The following FINE Cartridges are compatible with this product.

MX310 series Easy Setup Instructions - Page 1

... and horizontal surface, and do not place any necessary external device. You can connect an external device (telephone or answering machine) if necessary. Make sure that the Document Cover is displayed on how to the wall jack. e Repeat the procedure for the Color FINE Cartridge, inserting it gently. The machine will need to the...