Get support for Canon DR-3010C - imageFORMULA - Document Scanner

Canon DR-3010C Support Question

Canon DR-3010C Support Question

Find answers below for this question about Canon DR-3010C - imageFORMULA - Document Scanner.
Need a Canon DR-3010C manual? We have 1 online manual for this item!
Question posted by mickey92019 on March 25th, 2011

Scan To Email Does Not Work

When scanning to email, the message says "user cancelled operation". I click the message off, and the next screen comes up with an image I tried to scan the previous day but says, file size exceeded 10mb. scanning was cancelled.  The document was a 2 page document but the 2 documents were scanned where one came thru and the second document was like stuck so you only see a portion of that document. 

Current Answers

There are currently no answers that have been posted for this question.
Be the first to post an answer!

Remember that you can earn up to 1,100 points for every answer you submit. The better the quality of your answer, the better chance it has to be accepted.

Related Canon DR-3010C Manual Pages

User Manual - Page 3

... Power ON 18 Scanner Recognition 18 Chapter 3 Basic Operation 19 1. Introduction Thank you for future reference. To use the machine safely, always pay attention to these cautions. NOTE Indicates a clarification of a Document 30 3 DR-3010C Symbols Used in This Manual The following symbols are used in a safe place for purchasing the Canon imageFORMULA DR-3010C. CAUTION Indicates...
User Manual - Page 4

...84 INDEX 86 4 DR-3010C Uninstalling the Software 79 Uninstalling the ISIS/TWAIN Driver and Job Registration Tool 79 Uninstalling CapturePerfect 3.0 80 3. Scanning Documents That Include Both Color and Black-and-White Pages 30 Scanning Different Sized Documents Together 31 Skipping Blank Pages 31 Scanning (Single-Sided) 11" x 17"/A3 Documents 31 Deskewing Documents 32 Moire Reduction...
User Manual - Page 5

... operation of a water faucet, water heater, or humidifier. • Avoid locations where ammonia gas is installed. Make sure that are subject to read the safety warnings and precautions described below. 1. Names and Functions of Parts 10 Installation Location The performance of the DR-3010C Document Scanner 8 3. Features of this scanner, be sure to vibration. 5 DR-3010C Chapter...
User Manual - Page 8

... „ Fast Document Feeding The scanner can scan plastic cards and IDs that are the sizes matching ISO7810 standards. „ Paper Size Detection The scanner automatically detects the size of a scanned document and eliminates any unnecessary space around the edges of the image when storing the image, even when storing a document of irregular size. 8 DR-3010C y Scanning conditions: Black-and...
User Manual - Page 9

... installing the optional bar code module. „ Auto Color Detection The scanner detects whether the scanned document is in color or black-andwhite, and saves the image in the feeder is detected. „ Compatible with a Prescan function that enables you are using. 9 DR-3010C These modes may not be available, depending on the software you to...
User Manual - Page 10

... and p.67.) Document Eject Area Scanned documents are output here. For information resolving error codes, see "An Error Code Is Displayed on the Display Panel," on the display panel. Power Indicator This indicator lights blue when the scanner is linked to turn the scanner ON and OFF. If you want to this connector. 10 DR-3010C 3. Power...
User Manual - Page 13

... Custom Installation 13 DR-3010C However, normal operation is not guaranteed with your application software retailer. 2. For details, contact your local authorized Canon dealer. • Use the USB interface provided as standard with all ISIS or TWAIN-compatible applications. Install the software using should be the one originally included with the scanner. • If...
User Manual - Page 19

... Mode 22 Feeding in size from business cards and checks to the Long Document mode. (See "Setting the Long Document Mode," on p.36.) 19 DR-3010C Scanning Methods 26 Scanning With CapturePerfect 3.0 26 Scanning with the Job Function 28 Using the Scan Panel 30 Special Scanning 30 5. Other Functions 36 Setting the Long Document Mode 36 1. Preparing the Scanner 21 Preparing the...
User Manual - Page 20

Always clean the internal parts of the scanner after scanning such documents. • When scanning a two-sided document that is printed on thin paper, the image on the type of embossment. 20 DR-3010C Plastic Card Size: 2.12" x 3.37" (53.9 mm x 85.5 mm) (ISO7810 standard) Card thickness: 0.03" (0.76 mm) or less Orientation: Horizontal feeding only Embossed cards can cause...
User Manual - Page 21

... DR-3010C Preparing the Scanner Prepare the document feed tray according to scan. Preparing the Document Stopper Use the document stopper that corresponds with the document eject tray closed. • Open the document eject tray when you want to stack output documents. • Use the extension tray when the document hangs over the edge of the document you want to the paper size...
User Manual - Page 22

... 1 Switch the feed selection lever to be scanned, and then turn the document so that are two methods for feeding documents, the Page Separation mode and Bypass mode. Feeding pages continuously from a stack of 20 lb bond (80 g/ m2) paper.) Doing so may cause a paper jam. 22 DR-3010C Feeding in the feed tray is...
User Manual - Page 23

...; If feeding stops due to the scanner while it is not being used. 5 Adjust the document guides to stop scanning. 23 DR-3010C Be extra careful of the last page that it is placed in the scanner while you place a document, check to start scanning. If anything gets caught in the scanner, immediately disconnect the power cord from the...
User Manual - Page 24

... (Bypass). 2 Adjust the document guides to fit the width of the document to be scanned. (See p.22.) 24 DR-3010C IMPORTANT • When placing documents that are fastened together, such as invoices, place the fastened side of the document so that it is fed through the scanner first. • After you finish scanning, close the document eject tray to prevent...
User Manual - Page 25

...DR-3010C will not be scanned. Otherwise the document may jam or the image may not be output properly, and cards that get jammed may scan as photos, diagrams, or text that are larger than LTR/A4 and, therefore, do not fit in the feeder. (The maximum size... the scanner first. Otherwise, the image may be used. Make sure to scan documents that spans the fold. • For Folio scanning, only...
User Manual - Page 26

... for the combined image is 11" x 17"/A3. For details on scan settings, see the CapturePerfect 3.0 Operation Guide and CapturePerfect Online Help. 1 From the Windows task bar, click [Start] → [All Programs] → [CapturePerfect 3.0] → [CapturePerfect 3.0]. 26 DR-3010C The Scan Batch to (Bypass). • When placing folded documents, place the document into the scanner so that...
User Manual - Page 30

... current document completes, and scanning stops. Auto Color Detection," on p.40. If in the [Others] tab in the Properties for Canon DR-3010C dialog box is set to 'Panel-Feeding', clicking this button starts scanning. For more information on setting the scanning conditions, see Chapter 4, "ISIS/ TWAIN Driver Settings - eBatch Separation button After selecting [Panel] as a color image...
User Manual - Page 32

... Driver Settings - Reducing Bleed Through for Canon DR-3010C dialog box → select the [Text Orientation Recognition] check box → click [OK]. Moire Reduction," on p.44. Document to Scan X Color Drop-out (Red) 32 DR-3010C Click the [Image processing] tab in 90° increments as needed to normalize the orientation. Click the [Image processing] tab in black-and-white...
User Manual - Page 36

... DR-3010C Be careful to 39.2" (1,000 mm) long. Note the following when using the Long Document mode: • When scanning long documents, make sure to set the feed selection lever to (Bypass), and scan the documents one at a time. • When scanning in the working field → click [Scanners and Cameras]. Be careful to the document. 7. IMPORTANT When scanning in the Long Document...
User Manual - Page 44

... not work properly, or cause part of the image to be adjusted according to detect slanted document pages and straighten the scanned images. 1 Click the [Basic] tab in the [Others] tab. Correcting Image Skewing This section describes the procedure for setting the scanner to the document content, so that are normally folded in half are scanned on the document. 44 DR-3010C y The...
User Manual - Page 54

... in the Properties for Canon DR-3010C dialog box → select the [Prescan] check box → click [OK]. 2 From the [Scan] menu, select [Scan Batch to File]. Click the Stop button to the scanned results of the first document. NOTE The Prescan window is displayed. 54 DR-3010C Prescan This section describes the procedure for checking a scanned image and adjusting the brightness and...

Similar Questions

Ask a New Question
Use the box below to post a new question about this Canon product .
Points & Prizes
  • You can earn points for nearly everything you do on HelpOwl.com
  • You can trade in those points for gift cards at leading retailers such as Amazon.com and Walmart
  • It's that simple!
See How it Works
Create a Free Account

Canon Manuals

Find free Canon DR-3010C - imageFORMULA - Document Scanner manuals and user guides available at ManualOwl.com. Try out our unique manual viewer allowing you to interact with manuals from directly within your browser!

Canon Reviews

View thousands of Canon user reviews and customer ratings available at ReviewOwl.com.

Contact Information

Complete Canon customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.

Scoreboard Ratings

See detailed Canon customer service rankings, employee comments and much more from our sister site.

Canon Recalls

Find comprehensive Canon recall information updated hourly on RecallOwl.com.