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Canon A480 Support Question

Canon A480 Support Question

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Question posted by maryramos0007 on March 25th, 2014

When I Power On My Power Shot A480 Canon Camera, The Lens Won't Pop Out.

On the screen it says "lens error restart camera". Any idea how to trouble shoot that?

Current Answers

Answer #1: Posted by Odin on March 25th, 2014 2:54 PM
This answer was accepted by the poster of the original question.
Odin

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April 10th, 2010

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You may not need to send the camera in. This error can occur if you hold the lens while it is in motion or when using it in a location with excessive dust or sand in the air. Turn the camera off and back on. If the error message continues to display, phone Canon at 800-828-4040 in the U.S. or +44 (0)1737 220000 in the U.K. See this Canon page.


Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.
Answer #2: Posted by TheWiz on March 25th, 2014 2:27 PM
TheWiz

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October 13th, 2011

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Unfortunately you will need to send the camera in for repair. Here is the Canon customer support number: 800-652-2666.

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