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Question posted by neilpape on November 5th, 2014

Adf Misfeed

ADF cannot handle more than one sheet at a time. When more than one sheet is inserted in the ADF the second sheet jams and gets crushed up. Happens in copy or scan mode.

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Answer #1: Posted by sabrie on November 5th, 2014 9:11 PM

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sabrie

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Paper feed issues might result from dusty, torn, wrinkled, wet, or folded paper in the tray. The quality of the paper can also make a difference. Use only good quality paper that meets the printer specifications. Follow these steps to check the condition of the paper.

try the solutions given on the link below

http://h10025.www1.hp.com/ewfrf/wc/document?cc=au&lc=en&docname=c02917294

www.techboss.co.za

Related Brother International MFC-J6910dw Manual Pages

Software Users Manual - English - Page 2

... printer driver...2 Features ...2 Choosing the right type of paper...3 Simultaneous printing, scanning and faxing 3 Clearing data from the memory ...3 Status Monitor...4 Monitoring the machine...Mode ...10 Orientation ...10 Copies ...10 Multiple Page...11 Duplex / Booklet ...11 Paper Source (Not available for MFC-J6510DW 12 Advanced tab...13 Color/Grayscale ...14 Color Settings ...15 Ink Save Mode...

Software Users Manual - English - Page 6

... ...150 10 ControlCenter2 152 Using ControlCenter2 ...152 Turning the AutoLoad feature off...153 SCAN...154 File types ...155 Document Size ...155 Image (example: Apple Preview)...155 ...application 157 E-mail ...158 File ...159 v PageManager...149 Features ...149 System requirements for MFC-J6510DW 123 Advanced settings ...124 Color Settings ...127 Advanced Color Settings ...127 Sending a...

Software Users Manual - English - Page 11

... button for monitoring the status of one or more devices, allowing you start up your PC, the Brother Status Monitor ...jam or ink replacement required. Note For more information on your computer. 4 The Status Monitor can check the device status at anytime by double-clicking the icon in Start/All Programs/Brother/MFC-XXXX on Brother genuine supplies. Click the Troubleshooting button to get...

Software Users Manual - English - Page 13

... printer settings when you print from your PC:  Media Type  Print Quality  Paper Size  Orientation  Color/Grayscale  Ink Save Mode  Scaling Accessing the printer driver settings a From an application such as Microsoft® Notepad, click File, then Print in your model name) and click...

Software Users Manual - English - Page 14

...drop-down list 5 Borderless check box 6 Color Mode option 7 Orientation option 8 Copies option 9 Collate check box 10 Reverse Order ...check box 11 Multiple Page drop-down list 12 Page Order drop-down list 13 Border Line drop-down list 14 Duplex / Booklet drop-down list 15 Duplex Settings button 16 Paper Source drop-down list (Not available for MFC...

Software Users Manual - English - Page 49

.... You can either use the ADF (automatic document feeder) or the Flatbed scanner glass. b Start the ScanSoft™ PaperPort™12SE software that support WIA or TWAIN scanning. The Scan or Get Photo panel appears on the left side of a page after pre-scanning the document, you choose TW-Brother MFC-XXXX, the TWAIN driver will...

Software Users Manual - English - Page 191

...(Windows® 7) Click the button, All Programs, Brother, MFC-XXXX, Scanner Settings, then Scanners and Cameras. 13 b Do...61550; (Windows® XP) Right-click the Scanner Device icon and choose Properties. The Network Scanner Properties dialog box appears...Windows® 7) Click the Properties button. 184 Network Scanning Configuring Network Scanning for Windows® 13 If you are using a ...

Users Manual - English - Page 2

.../J6710DW Using the documentation 1 Please read this guide show the MFC-J6710DW. Symbols and conventions used in this booklet before attempting to devices and operations that may result in an increased risk of product functionality. CAUTION CAUTION indicates a potentially hazardous situation which , if not avoided, could result in ...

Users Manual - English - Page 12

... and MFC-J6710DW comply with Part 15 of the FCC Rules. This equipment has been tested and found to comply with the limits for a Class B digital device. 11 However, there is no guarantee that ...energy and, if not installed and used to ensure compliance with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. This equipment generates, uses, and can be co-...

Users Manual - English - Page 19

... purchase, in the event of product loss covered by you need to call Customer Service Please complete the following information for future reference: Model Number: MFC-J6910DW Serial Number: 1 Date of Purchase: Place of theft, fire or warranty service. Your registration with your sales receipt as confirmation of the purchase date of...

Users Manual - English - Page 60

... 3 left corner of a book or one page at a time. IMPORTANT DO NOT leave a thick document on it touch the feed rollers. ... your document, face up, top edge first in the ADF until the LCD shows ADF Ready and you feel it . 29 Using the scanner ...3 Note To use the scanner glass, the ADF must be empty. c Close the document cover. If you are scanning a book or thick document, DO NOT slam ...

Users Manual - English - Page 61

... areas. 3 4 1 2 Usage Fax Copy Scan Document Top (1) Size Bottom (2) Ledger 0.12 in. (3 mm) Letter Legal A3 A4 All paper sizes Left (3) Right (4) 0.15 in. (3.7 mm) 0.16 in. (4 mm) 0.18 in. (4.5 mm) 0.12 in. 1 (3 mm) 0.12 in. (3 mm) 1 The unscannable area is 0.04 in the application you use the ADF. 30 Chapter 3 Unscannable area...

Users Manual - English - Page 93

...glass scan size. Go to step c.  If you want to scan a single-sided document, load your document is flipped on the short edge, press DuplexScan :ShortEdge. Go to Ready mode. Note...document and press (SCAN). Note • You can scan a 2-sided document up to Legal size from the ADF. • You can place multiple documents on the scanner glass and scan them as separate files...

Users Manual - English - Page 95

...Scanning a document using the TWAIN driver or Scanning a document using the SCAN key, go to . b Choose the SCAN mode you want to send the data to Scanning using a scanner driver. 64 Scanning using a scanner driver at a time. a Start a scanning application and click the Scan... Use the ADF to scan documents. If... to begin scanning. c Do one sheet at your computer. PageManager...

Users Manual - English - Page 181

ADVANCED USER'S GUIDE MFC-J6910DW Version 0 USA/CAN

Users Manual - English - Page 232

... • Watermark Copy, Book Copy, Sort, Duplex Copy, Thin Paper Copy, Ink Save Mode and Enlarge/Reduce ... A4. a Press (COPY). c Enter the number of your document. d Press d or c to scan the another side. f...copies using the ADF 7 You can copy both sides of copies you do not want . a Press (COPY). i After the machine copies the one page, keeping the original card size. Note You can copy...

Users Manual - English - Page 264

...the pages of gray available for copying, scanning and faxing photographs. Fine resolution ... telephone A telephone using a telephone answering device (TAD). Fax Storage You can store ...time period between automatically printed Fax Journal Reports. jack of time that the Brother machine rings (when the Receive Mode setting is used for Broadcasting. Dual Access Your machine can scan...

Quick Setup Guide - English - Page 1

... suffocation, keep these bags away from the LCD. Quick Setup Guide Start Here MFC-J6910DW Please read this machine, make sure to pinch your machine. CAUTION indicates a ...Setup Guide Installation CD-ROM Documentation CD-ROM Basic User's Guide Safety and Legal booklet Product Registration Sheet (USA only) Telephone Line Cord WARNING Plastic bags are not toys. Plastic bags are used in ...

Quick Setup Guide - English - Page 12

...number: 1-877-268-9575. 12 e Press Black Start. b Put the sheet face up in the ADF (Automatic Document Feeder) or face down on envelopes, labels or thicker paper...Sheet (USA only) You can also register your Product Registration. 16 Manual Feed Slot You can load special print media into this slot. (Please note that only one sheet can be used at a time.) Use the manual feed slot to print or copy...

Quick Setup Guide - English - Page 26

...devices as well as close to display Network Reset, and then press Network Reset. Although the Brother MFC-J6910DW can be used at a time. On your model and the language. Press Yes to the access point/router Please make sure the wireless network settings of documents and applications. Infrastructure Mode...and follow the on-screen instructions. Insert the installation CD-ROM into your network...