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Question posted by Josobel10 on October 29th, 2020

Magenta Cartridge Not Reading

I have a brand new brother brand magenta ink cartridge. Whenever I put it in the printer doesn't read it and I can't print anything from my printer without it reading all the ink cartridges. What could be the issue here?

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Answer #1: Posted by Odin on October 29th, 2020 11:10 AM

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Odin

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The cartridge was either improperly installed or is defective. The latter is more likely if was not branded Brother ink. Most manufacturers will take back a cartridge that's defective.

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Related Brother International MFC-J430w Manual Pages

Users Manual - English - Page 4

... (1-877-552-6255) 1-800-947-1445 (fax) http://www.brothermall.com/ 1-877-BROTHER http://www.brother.ca/ Description Ink Cartridge Standard Ink Cartridge Standard Ink Cartridge Standard (blue) Ink Cartridge Standard (red) Ink Cartridge High Yield Ink Cartridge High Yield Ink Cartridge High Yield (blue) Ink Cartridge High Yield (red) Premium Plus Glossy Photo Paper (Letter size / 20 sheets...

Users Manual - English - Page 63

... out and damaging the print head assembly. Use or attempted use of Genuine Brother Supplies. If one or more of the ink cartridges have reached the end of unauthorized third-party ink and/or cartridges. CAUTION If ink gets in the correct order. A 49 It is caused by the use only Genuine Brother Brand replacement ink cartridges. Our warranty coverage does...

Users Manual - English - Page 67

...has not improved, try installing a new Genuine Brother Brand replacement ink cartridge for black and the three colors. c Press a or b to choose Ink. Press OK. Press OK. The machine begins printing the Print Quality Check Sheet. f Check the quality of the print head nozzles may void the print head's warranty. Cleaning the print head consumes ink. a Press Menu. e Press Color Start. g The...

Users Manual - English - Page 68

...this . The machine starts printing the Alignment Check Sheet. After the print head nozzle is still poor, replace the ink cartridge for the new ink cartridge. i For the "D" pattern, press the number of the test print that has the least visible vertical stripes (1-9). The machine starts cleaning the print head. The machine starts printing the Print Quality Check Sheet again and...

Users Manual - English - Page 86

... you have finished downloading and installing Presto! For example, in your Brother machine is not showing an error message on the LCD. "Device Busy" Cannot print images from : http://nj.newsoft.com.tw/download/brother/PM9SEInstaller_BR_multilang.dmg Software Difficulties Difficulty Cannot install software or print. To use FaceFilter Studio, you must install the FaceFilter Studio...

Users Manual - English - Page 115

...™? Specifications Consumable items D Ink Service Life of Ink Cartridge Replacement Consumables The machine uses individual Black, Yellow, Cyan and Magenta ink cartridges that enables high quality printing. When you install the ink cartridges the machine will print the specified number of pages. The first time you print photo images, Brother recommends Innobella™ glossy photo...

Advanced Users Manual - English - Page 42

... the dial pad or while you are using a telephone answering device (TAD). Fax/Tel You can print the Fax Journal on an extension or external telephone. LCD (Liquid...cycle. Innobella™ Innobella™ is used for Broadcasting. For best quality results Brother recommends Innobella™ Ink and Paper. OCR (optical character recognition) ScanSoft™ PaperPort™12SE with OCR...

Quick Setup Guide - English - Page 6

... attempted use of unauthorized third party ink and/or cartridges. This process will prepare the ink tube system for printing. Use unopened ink cartridges by the expiration date written on the cartridge package. • DO NOT dismantle or tamper with the ink cartridge, this can cause the ink to leak out of the cartridge. • Brother strongly recommends that you do not...

Quick Setup Guide - English - Page 36

... Replacement consumables When the time comes to replace ink cartridges, an error message will be responsible for any...brother.com/original/ or contact your desktop to access our FREE web site with "beautiful" and "long lasting" print results. Ink cartridge Black LC71BK (Standard) LC75BK (High Yield) Yellow LC71Y (Standard) LC75Y (High Yield) Cyan LC71C (Standard) LC75C (High Yield) Magenta...

Mobile Print/Scan Guide - English - Page 4

... requirement ...53 Supported operating systems...53 Network settings ...53 Downloading Brother iPrint&Scan from the Windows® Phone Marketplace 55 8 Printing 56 Printing images stored in your mobile device 56 Printing photos taken with Brother iPrint&Scan 58 Printing photos from other applications 60 Print Settings ...62 9 Scanning 63 Scanning documents directly to your mobile...

Mobile Print/Scan Guide - English - Page 30

... photos in the selected album are stored in your mobile device's photo album. e Confirm the image on the Home screen. f Tap . 5 Printing 5 Printing photos from the list. d Tap the desired photo. For iPhone and iPod touch a Tap the Brother iPrint&Scan icon on the print preview screen. (iPhone) 5 5 5 5 Note Tap the screen to hide or...

Network Users Manual - English - Page 43

... and then press Network Config. Press OK. The Network Configuration Report prints a report listing the current network configuration including the network print server settings. 4 For MFC-J430W/J432W 4 a Press Menu. c Press a or b to display Print Reports and then press Print Reports. Control panel setup Printing the Network Configuration Report 4 Note Node Name: The Node Name...

Network Users Manual - English - Page 75

... can I can do? I want to confirm the state of above, however the Brother machine does not print/scan. Question Interface Solution Did you choose to accept wired/ If you connecting the Brother machine to check my network devices are configured before reading this chapter. or when using wireless capabilities? wired/ wireless The following items are...

Software Users Manual - English - Page 56

...your machine or you can either use other applications. d Click Select. If you choose TW-Brother MFC-XXXX, the TWAIN driver will vary when scanning from the Available Scanners list. (Where XXXX...in this guide are two ways to scan a whole page. e Choose WIA:Brother MFC-XXXX or WIA:Brother MFC-XXXX LAN from other software applications that was installed during the MFL-Pro Suite ...

Software Users Manual - English - Page 81

... machine uu page 110.) 3 a Select the PC-FAX tab. b Click Received PC-FAX. d If you view and print received fax data using the Brother PC-FAX software. ControlCenter4 Viewing and printing received PC-FAX data (For MFC-J625DW/J825DW/J835DW) 3 The Received PC-FAX button lets you want to receive fax data from the...

Software Users Manual - English - Page 96

... PC-FAX data (For MFC-J625DW/J825DW/J835DW) 3 The (Received PC-FAX) button lets you want to receive fax data from the control panel menu of your Brother machine. (See Enabling the PC-FAX Receiving software on your machine. c The PC-FAX receiving function activates and starts to print the received data, select...

Software Users Manual - English - Page 108

b Click File, then Print. If you make a mistake, click Clear to enter the number.  Click any of the 10... number.  Use your computer's keyboard to delete all the entries. 99 The Print dialog box appears: 5 5 c Choose Brother PC-FAX as a PC-FAX using any application on your computer. Brother PC-FAX Software (MFC models only) Sending a file as your printer, and then click...

Software Users Manual - English - Page 109

Brother PC-FAX Software (MFC models only) e To include a cover page, click Cover Page On. Note You can also click the...user interface appears, change the user interface selection setting. (See Sending setup uu page 97.) 100 The Print dialog box appears: c Choose Brother PC-FAX as a PC-FAX using the Simple style user interface 5 a Create a file in any application on your printer, and then click...

Software Users Manual - English - Page 233

... you want to change any settings, go to n. Printing on a Disc (MFC-J825DW/J835DW only) k Enter the number of copies you want to change the print settings, press PrintSetting and go to l.  ... starts printing on the LCD of the following :  If you are printing only one of the machine. Press OK.  If you are printing more than one disc, replace the disc with a new one ...

Software Users Manual - English - Page 235

... a test print. The machine starts printing on the next disc. (Repeat this step for a test print. Printing on a Disc (MFC-J825DW/J835DW only) Do one of the following:  If you want to print the disc... the printed image runs off the edges of the disc, you are printing more than one disc, replace the disc with a new one of the following :  If the test print result is...