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Question posted by carpjackp on June 14th, 2014

My 9970cdw Brother Printer Does Not Have A Drum Unit Reset Menu

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Related Brother International MFC-9970CDW Manual Pages

Network Users Manual - English - Page 21

... the wireless settings of the machine, you must reset the network LAN settings before you can configure your Brother machine by using Wi-Fi Protected Setup (PIN...Menu, 7, 0 for Network Reset, press 1 for Reset and then choose 1 for Yes to your network, we recommend that you are configuring your machine using the Setup Wizard function. Configuring your machine for a wireless network (For MFC...

Network Users Manual - English - Page 85

... security software. (See page 84.)  I want to check my network devices are working properly. (See page 85.) 80 Paper is inserted properly in the ...drum unit are installed properly. 8 Troubleshooting 8 Overview 8 This chapter explains how to resolve typical network problems you are unable to resolve your problem, please visit the Brother Solutions Center at http://solutions.brother...

Users Manual - English - Page 4

.... In USA: In Canada: 1-877-552-MALL (1-877-552-6255) 1-800-947-1445 (fax) http://www.brothermall.com/ 1-877-BROTHER http://www.brother.ca/ Description Toner Cartridge Toner Cartridge Toner Cartridge Toner Cartridge Drum Unit Waste Toner Box Item TN-310BK (Approx. 2,500 pages) 1 2 3 TN-315BK (Approx. 6,000 pages) 1 2 4 TN-310C (Approx. 1,500 pages...

Users Manual - English - Page 7

... without the proper preparation and/or packaging); 3 Damage caused by another device or software used outside, the United States, this Product was purchased within the U.S. This limited warranty is... Drum Unit, Belt Unit, and Waste Toner Box.  Except as Paper Feeding Kit, Fuser and Laser Units. What is eligible for warranty service: Report your dated bill of non Brother&#...

Users Manual - English - Page 9

...written information, advice or representation provided by the service personnel. BROTHER LASER PRINTER / MULTIFUNCTION CENTER® / FAX ON-SITE LIMITED WARRANTY (Canada Only...Printer/MFC/Fax machine to use of non-Brother toner is available at Brother's sole discretion) this Laser Printer/MFC/Fax machine free of . This warranty applies only to remove the Toner Cartridge (and Toner Drum Unit...

Users Manual - English - Page 13

...60 Replacing the consumable items 60 Replacing a Toner cartridge 64 Cleaning the corona wires 70 Replacing the drum unit 75 Replacing the belt unit 82 Replacing the waste toner box 88 B Troubleshooting 95 Error and maintenance messages 95 Transferring your ... print quality 127 Machine Information 134 Checking the Serial Number 134 Reset functions 134 How to reset the machine 135 xi

Users Manual - English - Page 78

... your dealer or Brother Customer Service for a replacement fuser unit. LCD messages Consumable item to replace Replace Toner X Toner cartridge X = Black, Cyan, Magenta, Yellow Approximate life 2,500 pages 1 2 5 6,000 pages 1 2 6 1,500 pages 1 2 5 Replace Parts Drum unit Drum 3,500 pages 1 2 6 25,000 pages 1 3 4 Drum Stop Replace Parts Belt Unit Replace WT Box Belt unit Waste toner box...

Users Manual - English - Page 82

...sure to seal up the toner cartridge tightly in a suitable bag so that you place the drum unit and/or the toner cartridge on a clean, flat, level, stable surface with cold water... the Brother collection program. WARNING DO NOT put a toner cartridge into a fire. Repeat this may cause a fire or electrical shock. DO NOT use the product safely in injuries. Then pull it out of the drum unit. d...

Users Manual - English - Page 91

... instructions included with a non-Brother drum unit may be used and so on page 70.) If you cleaned the corona wires and Drum Error was not cleared then the drum unit is estimated at the end of the machine itself. Replace the drum unit with the new drum unit. After replacement, reset the drum counter by your drum will print may reduce not...

Users Manual - English - Page 98

... or A4 size single-sided pages. Resetting the drum counter A When you replace a drum unit with a new one, you will need to replace the belt unit: IMPORTANT • DO NOT touch the surface of the belt unit may void your warranty. c Press Reset MENU. Replace Parts Belt Unit A When the Replace Parts Belt Unit message appears on . 82 b Press a or...

Users Manual - English - Page 103

.... c Press Reset MENU. b Press a or b to the lock position. 1 k Push the drum unit in until it stops. j Turn the green lock lever (1) clockwise to display Machine Info.. A 87 d Press Belt unit. Routine maintenance Resetting the belt unit counter A When you replace a belt unit with a new one, you will display Reset Belt unit?. e The machine will need to reset the belt unit counter...

Users Manual - English - Page 113

...document scanned from Manual to another mode. DR Mode in the tray. Replace the drum unit. (See Replacing the drum unit on both sides of the machine. The paper tray was pulled out before the ...on page 103.)  If the problem continues, call Brother Customer Service. Although the size of paper in either the control panel or printer driver, then press Black Start or Color Start. Fuser ...

Users Manual - English - Page 116

... Service at: 1-877-BROTHER (1-877-276-8437) (in USA) 1-877-BROTHER (in a new belt unit. (See Replacing the belt unit on page 82.) It is already a file on page 76.) The drum unit counter was not reset when a new drum was installed. Wait a few seconds, then turn it on again.  Try Manual Registration, MENU, Printer, Manual Regist.. (See Manual...

Users Manual - English - Page 117

...page 18.) B The paper size specified in the printer driver is not the Load the correct size of its life. set the "Paper Size" (MENU, General Setup, Tray Setting). (See Paper Size ...toner cartridges, and then put them back into the drum unit. Size Error DX The paper size defined in the printer driver is at : http://www.brother-usa.com/service/ Replace Toner X The toner cartridge...

Users Manual - English - Page 137

... the Start button and choose Settings and then Printers. Right-click Brother MFC-XXXX Printer. Right-click Brother MFC-XXXX Printer. Troubleshooting Copy difficulties (continued) Difficulties Vertical black line appears in the Software User's Guide. See Basic tab in copies. Copies are installed properly. (See Replacing the drum unit on page 76.)  Check the interface cable...

Users Manual - English - Page 143

... are installed properly. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.  Make sure that the drum unit and toner cartridges are light or unclear on page 21.) b Check that you choose the proper media type in the printer driver or in the machine's Paper Type menu setting. (See Acceptable paper and other print media on the whole page...

Users Manual - English - Page 144

...put in a new drum unit. (See Replacing the drum unit on page 76.)  Make sure that the media type settings in the printer driver and in the machine's Paper Type menu match the type of... Safety and Legal Booklet.)  Clean the drum unit. (See Cleaning the drum unit in Appendix A of the toner cartridge, visit us at http://solutions.brother.com/ to view our FAQs and troubleshooting tips....

Users Manual - English - Page 147

... User's Guide.)  Make sure that the media type settings in the printer driver and in the machine's Paper Type menu matches the type of paper. (See Recommended paper and print media on page ...toner cartridge, visit us at http://solutions.brother.com/ to view our FAQs and troubleshooting tips.  Put in a new drum unit. (See Replacing the drum unit on page 76.) Thin lines do not...

Users Manual - English - Page 206

... code 43 Folio 18, 22 G Gray scale 178, 180 H HELP LCD messages 136 Menu Table 137 Hook key 7, 42 I Ident-A-Call 38 Ident-A-Ring 38 J Jacks EXT ...reset the machine 135 reset functions 134 serial number 134 Macintosh See Software User's Guide. Maintenance, routine replacing belt unit 82 drum unit 75 toner cartridge 64 waste toner box 88 Manual dialing 44 receive 32, 34 Menu...

Quick Setup Guide - English - Page 1

Quick Setup Guide Start Here MFC-9970CDW Please read this Quick Setup Guide for the correct setup and ...User's Guide Quick Setup Guide Starter Toner Cartridges (pre-installed) (Black, Cyan, Magenta and Yellow) Drum Unit (pre-installed) Waste Toner Box (pre-installed) Belt Unit (pre-installed) Telephone Line Cord Safety and Legal Booklet USA/CAN Version 0 1 CAUTION indicates a ...