Brother International MFC-9970CDW Support Question
Brother International MFC-9970CDW Support Question
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Question posted by carruthpba on October 20th, 2014
9970 Will Not Reset When Cartridge Change
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Current Answers
Answer #1: Posted by waelsaidani1 on October 21st, 2014 1:31 PM
waelsaidani1
Member since:
May 12th, 2013 Points: 19,501,797
Member since:
May 12th, 2013 Points: 19,501,797
"To get to the reset menu, hit the stop/exit button. then the number 3 and 9 at the same time.
We had trouble getting to the reset menu. What was listed in the manual didn't work and we couldn't find anything about it online. After an hour on tech support with Brother and having to send in the reciept of the new drum that we purchased, they finally gave us the answer."
doesnt work!
Answer2
"1. Turn on the printer
2. Push the button on the front of the printer to open the cartridge door.
Don't remove the cartridges.
3. Push the Clear/Back button to bring up a reset menu. There are 9 different
toner functions (for simplicity, three K's, three C's, three M's, and
three Y's).
4. For each of these nine functions in turn, push the O.K. button and then push it
again to indicate 'Reset'. After a few seconds, it will say 'Accepted' and will
then display a message that the cover is open.
5. Repeat steps 3 and 4 for each of the 9 toner functions.
6. When finished, close the door and the status bar will be reset to normal with
no error message."
I can´t Find the "clear/Back" button!! ¬¬'
We had trouble getting to the reset menu. What was listed in the manual didn't work and we couldn't find anything about it online. After an hour on tech support with Brother and having to send in the reciept of the new drum that we purchased, they finally gave us the answer."
doesnt work!
Answer2
"1. Turn on the printer
2. Push the button on the front of the printer to open the cartridge door.
Don't remove the cartridges.
3. Push the Clear/Back button to bring up a reset menu. There are 9 different
toner functions (for simplicity, three K's, three C's, three M's, and
three Y's).
4. For each of these nine functions in turn, push the O.K. button and then push it
again to indicate 'Reset'. After a few seconds, it will say 'Accepted' and will
then display a message that the cover is open.
5. Repeat steps 3 and 4 for each of the 9 toner functions.
6. When finished, close the door and the status bar will be reset to normal with
no error message."
I can´t Find the "clear/Back" button!! ¬¬'
Related Brother International MFC-9970CDW Manual Pages
Software Users Manual - English - Page 12
... both sides of the paper.
c Press Stop/Exit.
5 c Press Stop/Exit. d Press Stop/Exit.
To exit without making a change, press 2 to the factory settings, please see the Network User's Guide.
c Press OK. To reset the machine's network settings to choose 2.Exit. The setting in the Basic User's Guide.
Using the control panel...
Network Users Manual - English - Page 4
...Reset the network settings to the factory default 36 Printing the Network Configuration List 36 Printing the WLAN report (For MFC-9560CDW 37 Function table and default factory settings 38
DCP-9055CDN, MFC-9460CDN and MFC-9465CDN 38 MFC...Secure Function Lock 2.0 57 Changing the Scan to FTP configuration using a web browser 57 Changing the Scan to Network configuration using a web browser 59
...
Network Users Manual - English - Page 13
...Large objects and walls between the two devices as well as interference from the control panel menu. By using WPS or AOSS™ from other electronic devices can easily connect your
machine to your ...can be used in the Quick Setup
Guide using this chapter for additional methods on how to change your machine's network settings (IP address, Subnet
mask and Gateway) on TCP/IP settings, ...
Network Users Manual - English - Page 21
...Setup Wizard function. Configuring your machine for a wireless network (For MFC-9560CDW)
Configuring your machine for a wireless network (For Infrastructure ... prior to installation. Press Menu, 7, 0 for Network Reset, press 1 for Reset and then choose 1 for Yes to configure your machine ... the PIN Method of the machine, you must reset the network LAN settings before you can configure the...
Network Users Manual - English - Page 31
...settings again. 4 Wireless configuration using the Brother installer application (For MFC-9560CDW) 4
Before configuring the wireless settings 4
IMPORTANT
•...point/router. The machine will
need to accept the change. You will restart automatically.
• If you...the Network key. Press Menu, 7, 0 for Network Reset, press 1 for Reset and then choose 1 for a smaller wireless network,...
Network Users Manual - English - Page 34
... 0.0.0.0 to the 169.254.x.x IP address to use them. It may take a few minutes
to change the wireless settings on your desktop. 2 Double-click the Utilities icon. 3 Double-click the Wireless Device Setup Wizard.
When you choose No, you have the ability to configure the wireless setting in four different ways.
...
Network Users Manual - English - Page 35
... It may take a few minutes to change from
0.0.0.0 to the 169.254.x.x IP address to continue installing drivers and software necessary for operating your device, please choose Install MFL-Pro Suite from...2 Select SETUP from the CD-ROM menu.
30 Wireless configuration using the Brother installer application (For MFC-9560CDW)
(Windows® XP SP2)
1 Click Start and then Control Panel.
2 Click the...
Users Manual - English - Page 9
...Cartridge (and Toner Drum Unit, waste toner packs or oil bottles on applicable models) during shipping and will repair or replace (at Brother Authorized Service Centres throughout Canada. For Technical Assistance or for any failure of the Laser Printer/MFC...or if shipped out of the country.
vii BROTHER LASER PRINTER / MULTIFUNCTION CENTER® / FAX ON-SITE LIMITED WARRANTY (Canada Only)
...
Users Manual - English - Page 13
... from the USB Flash memory drive or digital camera
supporting mass storage 55 Changing the default settings for direct print 56
10 How to print from a computer... driver 59
A Routine maintenance
60
Replacing the consumable items 60 Replacing a Toner cartridge 64 Cleaning the corona wires 70 Replacing the drum unit 75 Replacing the belt...Reset functions 134 How to reset the machine 135
xi
Users Manual - English - Page 80
... clean the machine when you get a Replace Toner message. A new or unused genuine Brother toner cartridge will change the print density setting for use only Genuine Brother Brand toner cartridges. When you want to keep a new toner
cartridge ready for lighter or darker printing, the amount of document. See Cleaning and Checking the machine...
Users Manual - English - Page 135
... Receive feature is turned On. If receiving problems recur after resetting the ring delay, then a person, device, or subscriber service is operating properly. B
5 Set your...line, try changing the Compatibility setting to Basic(for people
sending manual faxes. Troubleshooting
Receiving Faxes (continued)
Difficulties Cannot receive a fax. (continued)
Suggestions
Another device or service...
Users Manual - English - Page 137
...Start button and choose Printers and Faxes. Right-click Brother MFC-XXXX Printer. Make sure that the machine is set up ... work with your machine. Right-click Brother MFC-XXXX Printer. Right-click Brother MFC-XXXX Printer.
Make sure that Use Printer ...; 2008 R2) Click the Start button and Devices and Printers. Right-click Brother MFC-XXXX Printer. Adjust the top and bottom margins...
Users Manual - English - Page 147
...
Make sure Toner Save mode is off in the control panel of the toner cartridge, visit us at http://solutions.brother.com/ to view our FAQs and troubleshooting tips.
...uneven and put in a new toner cartridge for that color. (See Replacing a Toner cartridge on page 64.) To identify the color of the machine or the printer driver.
Change the print resolution.
If you...
Users Manual - English - Page 151
... settings, press Yes and go to step f.
To exit without resetting the machine, press No.
f You will begin the reset.
To exit without making changes, press No and go to step g.
c Press a or b to reset the machine. g Press Stop/Exit.
Note You can also reset the Network settings by pressing MENU, Network, Network...
Users Manual - English - Page 156
... Off*
Sleep Time -
You can adjust the brightness of the toner cartridge.
High Off
Low Med*
Ecology
Toner Save -
You can set how... operations for up to 25 restricted users and for all other nonauthorized Public users. Stops unauthorized users from changing the machine's current settings.
140 Descriptions
Adjusts the ring volume. Adjusts the beeper volume.
Increases the page...
Users Manual - English - Page 174
...You can send the same fax message to On.
Address Book -
Real Time TX
Coverpage Setup
Factory Reset -
-
-
-
Polled TX -
-
Sends a fax without using the memory. Sets up your ...Broadcasting Manual
-
Polling RX -
- Sets the time of day in Bold with a document to change the Glass Scan Size setting.
You can save your machine with an asterisk.
158 Level 1
Level...
Users Manual - English - Page 206
...Memory message 99
190 scanning See Software User's Guide. F
Fax codes changing 43 fax receive code 43 telephone answer code 43
Fax, stand-alone receiving...136
M
Machine information how to reset the machine 135 reset functions 134 serial number 134
Macintosh See Software User's Guide. Maintenance, routine replacing belt unit 82 drum unit 75 toner cartridge 64 waste toner box 88
Manual...
Users Manual - English - Page 207
... SimpleBiz Fax & Alternate Number Ringing 38 Smart Ring 38 Speed dial
changing 51 setting up 50 using 27
Scanning See Software User's Guide. Programming your...changing 51 custom scan profile 50 setting up 50 using 44
191
Serial number how to -Guides. PC-Fax See Software User's Guide.
PageManager
See Software User's Guide. Replacing
belt unit 82
drum unit 75
toner cartridge...
Quick Setup Guide - English - Page 1
...Form (USA only)
Product Registration Sheet
(USA only)
AC Power Cord
Basic User's Guide
Quick Setup Guide
Starter Toner Cartridges (pre-installed)
(Black, Cyan, Magenta and Yellow)
Drum Unit (pre-installed)
Waste Toner Box (pre-installed)
...before you set up your machine. Quick Setup Guide
Start Here
MFC-9970CDW
Please read this Quick Setup Guide for the correct setup and installation.
Quick Setup Guide - English - Page 23
...® Macintosh Wireless Network
23 Press a or b to display Network Reset, and press Network Reset.
4. Note
• To achieve optimum results with normal everyday document printing... throughput speed.
• Although the Brother MFC-9970CDW can configure the wireless settings again.
1.
Large objects and walls between the two devices as well as possible with minimal obstructions. ...
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