Brother International MFC-9320CW Support Question
Brother International MFC-9320CW Support Question
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Question posted by naethb on April 13th, 2014
Brother Mfc9320cw Will Not Power
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Current Answers
Answer #1: Posted by freginold on June 15th, 2014 7:05 AM
freginold
Member since:
December 20th, 2011 Points: 23,253,885
Member since:
December 20th, 2011 Points: 23,253,885
Often when a printer won't power on, it's either because of a bad power adapter or a bad internal power supply (assuming you've already checked the power coming in from the wall, and the surge protector/line filter, if there is one). If it happened after a power outage or power surge, it's likely the internal power supply. If the power supply board has a fuse or breaker, you may just be able to replace the fuse or reset the breaker, but otherwise you may need to replace the power supply.
Related Brother International MFC-9320CW Manual Pages
Users Manual - English - Page 4
... for USA and Canada) LS8239002 (French for Canada) (MFC-9120CN) LS8243001 (English for USA and Canada) (MFC-9320CW) LS8279001 (English for USA and Canada) (MFC-9120CN) LS8243002 (French for Canada) (MFC-9320CW) LS8279002 (French for purchase.)
Note
In Canada, only Visa and MasterCard are available at most Brother retailers. cartridge yield is declared in accordance with ISO...
Users Manual - English - Page 6
...reported concerning your Machine and/or accompanying Consumable and Accessory Items is covered by another device or software used under normal conditions. „ This warranty applies only to this ...) or send the Product properly packaged, freight prepaid, to your bill of sale. Brother® Digital Color One-Year Limited Warranty and Replacement Service (USA Only)
Who is covered: „...
Users Manual - English - Page 8
... to operate properly. In order to obtain warranty service, the MFC/Fax machine must be liable for any indirect, incidental, special,...Brother's entire liability and your warranty.
For Laser and LED units: Failure to remove the Toner Cartridge (and Toner Drum Unit, waste toner packs or oil bottles on applicable models) during shipping and will void the Warranty.
BROTHER MULTIFUNCTION...
Users Manual - English - Page 13
..., Color and Brightness 89 Making N in 1 copies (page layout 91
Out of memory message 92
Section IV Direct printing
13 Printing photos from a digital camera (MFC-9320CW only... Function Lock 2.0 enabled (MFC-9320CW only) ...96 Connecting a camera as a storage device 98 Understanding the error messages 98
14 Printing data from a USB Flash memory drive
(MFC-9320CW only)
99
Supported file ...
Users Manual - English - Page 24
...a digital camera (MFC-9320CW only) on the machine status.
4 Error LED
Blinks in orange ...LED
The LED will answer, and then press Black Start or Color Start. Copy keys: Options You can switch restricted users by pressing a three digit number. Volume keys:
d or c Press to scroll backwards or forwards through the menus and options. You can also print images directly from your machine.
(MFC-9320CW...
Users Manual - English - Page 45
... Web Based Management to reset the password call Brother Customer Service.
d Press Stop/Exit.
29 4 Security features
4
Secure Function Lock 2.0 (MFC-9320CW only)
4
Secure Function Lock lets you must...Fax Rx „ Copy „ Scan „ USB Direct „ PC Print „ Color Print
This feature also prevents users from changing the Default settings of your password. Security 1.Function ...
Users Manual - English - Page 62
... machine using this service.)
Will you be using your telephone on the same telephone line as your Brother machine? 6 Receiving a fax
6
Choose the correct Receive Mode 6
The correct Receive Mode is determined by the external devices and telephone subscriber services (Voice Mail, Distinctive Ring, etc.) you have (or will be using a Distinctive...
Users Manual - English - Page 88
... location. Press OK.
Press OK.
This is a safety feature in case there is a power failure before the fax is a power failure.
72
a Press Menu, 2, 5, 1.
The LCD will have a copy.
Note
...Fax Option at http://solutions.brother.com/.)
d Press a or b to another machine. 9 Remote Fax Options (black & white only) 9
Remote Fax Options ARE NOT available for color fax.
You can store...
Users Manual - English - Page 157
... FAQs and troubleshooting tips:
C
Visit us at http://solutions.brother.com/
Error Message
Cause
Action
Access Error (MFC-9320CW only)
The device is removed from the USB direct interface while the data is processing.
Reinsert the device and try it on again.
„ Identify the color causing the problem and put in a new drum unit. (See...
Users Manual - English - Page 160
...Device (MFC-9320CW only)
Cause
Action
The number you dialed does not Verify the number and try again.
„ Clear the data from the power for several minutes, then reconnect it. (The machine can cause this does not clear the error, call Brother... in progress
Do one of the following:
„ Press Black Start or Color Start to send or copy the scanned pages.
„ Press Stop/Exit and...
Users Manual - English - Page 161
...-276-8437) (in USA) 1-877-BROTHER (in Canada)
or to locate a Brother Authorized Service Center, visit us at: http://www.brother-usa.com/service/
145
Rename the File (MFC-9320CW only)
There is time to replace the drum unit Replace the drum unit for the color indicated
for the indicated color. Replace the drum units. (See Replacing...
Users Manual - English - Page 162
...147.)
„ If the problem continues, call Brother Customer Service. Open the back cover (back output... An incompatible or broken device Remove the USB Flash memory drive from the power
for approximately 60 hours ...Color Start. Error Message Replace Toner Replace WT Box Scan Unable XX
Short paper
Size mismatch Small paper
Toner Low Too Many Files (MFC-9320CW only) Unusable Device (MFC-9320CW...
Software Users Manual - English - Page 18
... Programs/Brother/MFC-XXXX on your PC. Click Visit the Genuine Supplies website button for monitoring the status of one or more devices, allowing you can check the device status ... Monitor icon will change color depending on the machine status. „ A green icon indicates the normal stand-by choosing Status Monitor located in the tasktray or on Brother genuine supplies. Printing
Status...
Software Users Manual - English - Page 185
...the Brother MFL-Pro suite and
connect the machine to a USB Flash memory drive. Before you can scan black & white and color documents...are based on page 57 or Using
Scan to USB (MFC-9320CW only) 11
You can use the Scan key when connected...File names are installed.
Scanning by
(Scan) follows the
configuration on Device Button tab of ControlCenter3 or ControlCenter2. (See SCAN on page 60...
Network Users Manual - English - Page 14
...visit us at http://solutions.brother.com/. This utility allows you to monitor printers that changes color identifying the status of each device. The BRPrint Auditor can ...BRPrint Auditor (Windows®)
1
The BRPrint Auditor software brings the monitoring power of Brother network management tools to monitor Brother printer's status or change some of its configuration settings using a web...
Network Users Manual - English - Page 54
... point
and the machine are powered on page 118.
43 See Printing the Network Configuration List on , and then click Refresh.
If the list is your machine's MAC Address /
Ethernet Address.) • You can find your access point using the Brother installer application (For MFC-9320CW)
h Connect the Brother wireless device to your machine's MAC Address...
Network Users Manual - English - Page 78
Turn on your Macintosh. b Turn on the machine's power switch. d Double-click the Utilities icon.
5
e Double-click the Wireless Device Setup Wizard.
67 Wireless configuration for Macintosh using the Brother installer application (MFC-9320CW only)
Configure the wireless settings 5
a Plug the machine's power cord into your CD-ROM drive. c Put the supplied CD-ROM into the AC...
Network Users Manual - English - Page 80
Wireless configuration for Macintosh using the Brother installer application (MFC-9320CW only)
h Connect the Brother wireless device to configure, and click Next. See Printing the Network Configuration List on , and then click Refresh. If the list ...; The default Node name is "BRNxxxxxxxxxxxx". ("xxxxxxxxxxxx" is blank, check if the access point
and the printer are powered on page 118.
69
Network Users Manual - English - Page 206
... Wireless Device Setup Wizard.
14
a Make sure that the machine is powered on, is on page 31.
Troubleshooting
Wireless network troubleshooting (For MFC-9320CW) 14
Wireless setup problems 14
The Brother print ...10.3.9 or greater or your computer is connected to the wireless network using the Brother installer application (MFC-9320CW only) on page 65.
14
195 c Reset the print server back to...
Quick Setup Guide - English - Page 9
... your receive mode. See the instructions below . The Fax/Tel receive mode is used when sharing the Brother machine and your telephone on the same line as your Brother machine, there is determined by the external devices and telephone subscriber services (Voice Mail, Distinctive Ring, etc.) you be using a Distinctive Ring number for...
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