Brother International MFC-7360N Support Question
Brother International MFC-7360N Support Question
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Question posted by camjulie on March 24th, 2014
Can Send But Cant Receive Fax Brother Mfc 7360n Manual
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Related Brother International MFC-7360N Manual Pages
Network Users Manual - English - Page 7
... fax (MFC-7460DN, MFC-7860DN and MFC-7860DW: available as a download) 1
Internet fax (IFAX) allows you to send and receive fax documents using the Internet as the transport mechanism. (See Internet fax (For MFC-7460DN, MFC-7860DN and MFC-7860DW: available as a download) on page 52.) In order to use this function, please download the necessary software from our web site, the Brother...
Network Users Manual - English - Page 57
... use this function, please download the necessary software from the Brother Solutions Center.
(http://solutions.brother.com/) • You can use any TIFF-F viewer application. Any documents sent via the machine will automatically be converted into a TIFF-F format. Documents are also able to send and receive fax documents using the Internet as the transport mechanism.
Network Users Manual - English - Page 58
... information on Internet fax 7
Internet fax communication on the receiver's server, there may cause the system to take a long time to another E-mail address or fax machine. Internet fax (For MFC-7460DN, MFC-7860DN and MFC-7860DW: available as a download)
Forwarding received E-mail and fax messages You can forward received E-mail or standard fax messages to send back an error...
Network Users Manual - English - Page 59
... fax). Internet fax (For MFC-7460DN, MFC-7860DN and MFC-7860DW: available as a download)
How to Internet fax...Brother machine to the recipient Internet fax machine automatically via your network and mail server.
If you wish to manually enter the Internet fax address, load the document into the machine and press Shift
and 1 simultaneously to send an Internet fax 7
Sending an Internet fax...
Quick Setup Guide - English - Page 8
... telephone subscriber services (Voice Mail, Distinctive Ring, etc.) you have (or will be using a Telephone Answering Device on the same telephone line as your Brother machine? The Fax/Tel receive mode is used when sharing the Brother machine and your machine using this feature. Will you be using Voice Mail on the same line. Will...
Software Users Manual - English - Page 116
....
6
Specify your machine by name Enter the machine node name in Display Your PC Name (Max 15 charactors).
108 Brother PC-FAX Software (MFC models only)
Configuring the Network PC-FAX Receiving Settings 6
The settings to send received faxes to your computer were automatically configured during the installation of the MFL-Pro Suite software, follow the steps below...
Users Manual - English - Page 43
... be using a Distinctive Ring number for receiving faxes? Do you want to receive very few faxes? Choose Manual as your receive mode. (See Fax/Tel on page 29.)
Important Note: You can not receive voice messages on the same line as your Brother machine? Your external telephone answering device (TAD) will be using your Brother machine on the same line as...
Users Manual - English - Page 81
... cover of the machine.
person's fax machine stopped the
call. Document Jam
The document was not inserted or fed properly, or the document scanned from Manual to send or receive again.
Set Distinctive Ring to Off... unit on the power.
Close the fuser cover of the fuser unit (For MFC-7360N and MFC-7460DN )
does not rise to replace the drum unit.
Then, turn it on page ...
Users Manual - English - Page 82
...again. cartridge and then put it .
If the problem continues, call Brother Customer Service.
answer or is not installed Pull out the drum unit. See Transferring your ID... Rear Jam Tray Limit Exceeded Manual Feed No Paper
No Response/Busy No Toner
Cause
Action
The machine has a mechanical problem.
(For MFC-7360N and MFC-7460DN) Received fax messages still in memory will ...
Users Manual - English - Page 100
... Cannot receive a fax. (continued)
Suggestions
Another device or service at the beginning of your outgoing message.
Limit your speaking to 20 seconds.
End your outgoing message with your answering machine to 1 ring. (See Ring Delay on page 91.)
(For MFC-7860DW) Contact your administrator to check your machine is set to your Brother...
Users Manual - English - Page 129
...Level 1
Level 2
4.Print Report 4.Fax Journal
(MFC-7360N and MFC-7460DN)
5.Print Report
(MFC-7860DW)
(Continued)
5.User Settings
6.Network Config
7.WLAN Report
(MFC-7860DW)
Level 3 -
- - -
1 See Advanced User's Guide. 2 See Quick Setup Guide. Lists your needs. The factory settings are shown in Bold with an asterisk.
113 Level 1
5.Network
(MFC-7360N and MFC-7460DN)
Level 2 1.TCP/IP...
Advanced Users Manual - English - Page 3
...2 Security features
7
Security...7 TX Lock (MFC-7360N and MFC-7460DN 7 Secure Function Lock 2.0 (MFC-7860DW 8 Setting Lock 11 Restricting dialing 13
3 Sending a fax
14
Additional sending options 14 Sending faxes using multiple settings 14 Contrast ...14 Changing Fax Resolution 15
Additional sending operations 15 Sending a fax manually 15 Sending a fax at the end of a conversation 15...
Advanced Users Manual - English - Page 13
... on)
PC Fax Receive (if PC Fax Receive was already on) While TX Lock is on TX Lock or Secure Function Lock 2.0, so they will be lost. TX Lock (MFC-7360N and MFC-7460DN)
2
TX Lock lets you prevent unauthorized access to schedule Delayed Faxes or Polling jobs.
c If you are NOT available:
Sending faxes
Copying
...
Advanced Users Manual - English - Page 28
... Backup Print On, the machine will also print the fax at your faxes to be forwarded to enter the fax number you want your machine so you to . a Press Menu, 2, 5, 1.
For information about Internet Fax, see the Brother Solutions Center at the receiving machine. (For MFC-7360N and MFC-7460DN ) The faxes stored in the machine's memory will have a copy...
Advanced Users Manual - English - Page 30
... PC. (See the Software User's Guide.) If received faxes are left in the machine's memory when you press 1, faxes in the machine's memory will be deleted. IMPORTANT
If you choose Backup Print On, the machine will also print the fax at the receiving machine. (For MFC-7360N and MFC-7460DN ) The faxes stored in the memory will be erased...
Advanced Users Manual - English - Page 31
....)
You can call your machine from any time. Remote retrieval 4
The remote retrieval feature lets you retrieve your stored fax messages when you are not at the receiving machine. (For MFC-7360N and MFC-7460DN ) The faxes stored in the machine's memory will ask you the following message:
Backup Print On
Press a or b to choose On...
Basics Guide - Page 43
... service.)
Will you be using a Telephone Answering Device on the same telephone line as your Brother machine? Voice messages are stored on the same line. Do you want to receive very few faxes? Choose Manual as your receive mode. (See Fax/Tel on page 29.)
Important Note: You can not receive voice messages on either Voice Mail or...
Basics Guide - Page 81
.../Exit. Disconnected
The other person or other
Try to send or receive again.
The corona wire on page 59.)
Duplex Disabled... or the document scanned from Manual to another mode.
problem. Transferring your faxes or Fax Journal
The fuser unit is not completely... of the fuser unit (For MFC-7360N and MFC-7460DN )
does not rise to a specified
Received fax messages still in Use Drum Error...
Basics Guide - Page 82
... it .
If the problem continues, call Brother Customer Service. Error Message Init Unable XX
Jam Duplex Jam Inside Jam Rear Jam Tray Limit Exceeded Manual Feed No Paper
No Response/Busy No Toner
Cause
Action
The machine has a mechanical problem.
(For MFC-7360N and MFC-7460DN) Received fax messages still in memory will not lose...
Basics Guide - Page 100
... interference on the telephone line, try changing the Compatibility setting to Basic(for people
sending manual faxes.
Remember to reset your fax line. If you are having problems receiving faxes or voice messages, set up correctly. (See Connecting an external TAD (telephone answering device) on page 30.)
If the answer mode is set your answering machine...
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