Brother International MFC-7360N Support Question
Brother International MFC-7360N Support Question
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Question posted by duanepcornish on April 27th, 2014
Brother Mfc 7360n Wont Receive Fax
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Related Brother International MFC-7360N Manual Pages
Network Users Manual - English - Page 7
... fax (For MFC-7460DN, MFC-7860DN and MFC-7860DW: available as a download) on page 52. Security 1
Your Brother machine employs some of functions. (See Secure Function Lock 2.0 (For MFC-7860DN and MFC-7860DW) on page 52. Introduction
Other Network features 1 1
Internet fax (MFC-7460DN, MFC-7860DN and MFC-7860DW: available as a download) 1
Internet fax (IFAX) allows you to send and receive fax...
Network Users Manual - English - Page 57
... this function, please download the necessary software from the Brother Solutions Center.
(http://solutions.brother.com/) • You can use any TIFF-F viewer application. 7 Internet fax (For MFC-7460DN, MFC-7860DN and MFC-7860DW: available as a download) 7
Internet fax Overview 7
Internet faxing (IFAX) allows you to send and receive fax documents using the Internet as attached TIFF-F files.
Quick Setup Guide - English - Page 8
... up your receive mode.
Your external telephone answering device (TAD) will conflict with each other names for receiving faxes? Your machine automatically answers every call as your receive mode. Choose Fax/Tel as your receive mode. See the instructions below . See the instructions below .
Do you want to receive very few faxes? Will you be using your Brother machine on...
Quick Setup Guide - English - Page 19
... network ports. For network scanning, add UDP port 54925. For network PC-Fax receiving, add UDP port
54926. If you still have trouble with multiple computers on the network... are not using the Windows® Firewall, see Network menu in Start/All Programs/Brother/MFC-XXXX LAN (where MFC-XXXX is your model name).
19 Install MFL-Pro Suite on additional computers (if ...
Software Users Manual - English - Page 21
...; XP and Windows Server®) Click Start, and then Printers and Faxes.
(For Windows Vista®)
Click the
button, Control Panel, Hardware and Sound, and then Printers.
(For Windows® 7)
Click the
button and Devices and Printers.
2
2
b Right-click the Brother MFC-XXXX Printer icon (where XXXX is your model name) and select
Properties...
Software Users Manual - English - Page 99
.... 6 Brother PC-FAX Software (MFC models only) 6
PC-FAX sending 6
The Brother PC-FAX feature lets you have to do is set up the User Information separately for each Windows® account.
91 For the latest information and updates on page 94.)
a Click the Start button, All Programs, Brother, MFC-XXXX (or MFC-XXXX LAN), PC-FAX Sending,
then PC-FAX...
Software Users Manual - English - Page 113
Brother PC-FAX Software (MFC models only)
PC-FAX receiving 6
The Brother PC-FAX Receive Software lets you view and store faxes on your faxes in its memory. If you install the MFL-Pro Suite and works on , the PC-FAX Receive Software automatically transfers your faxes to your machine will continue to receive and store your PC. It is unable to allow communication through...
Software Users Manual - English - Page 114
... you will print a copy of the fax before the fax is off, your fax messages are automatically erased from your PC tasktray.
106 Press OK. Brother PC-FAX Software (MFC models only)
Enabling PC-FAX Receiving software on your PC 6
Click the Start button, All Programs, Brother, MFC-XXXX/MFC-XXXX LAN, PC-FAX Receiving and Receive. When enabled, the machine will have been...
Users Manual - English - Page 82
...Start.
Remove the paper and load it .
If the problem continues, call Brother Customer Service. reached. Do one of the machine.
(See Paper is jammed in the back ...Response/Busy No Toner
Cause
Action
The machine has a mechanical problem.
(For MFC-7360N and MFC-7460DN) Received fax messages still in Appendix A of the Advanced User's Guide.)
The number you will be...
Users Manual - English - Page 99
... other telephones and you have on the same line as the Brother machine. (See Receive Mode settings on your fax line, please contact your Brother machine to check the line. Receiving Faxes
Difficulties Cannot receive a fax. Suggestions
Make sure your machine has a dial tone by the external devices and telephone subscriber services you want your local telephone company. If...
Users Manual - English - Page 100
... page 31.)
If you are using a telephone answering machine (External TAD mode) on the same line as the Brother machine, make sure your answering machine is turned On.
Receiving Faxes (continued)
Difficulties Cannot receive a fax. (continued)
Suggestions
Another device or service at the beginning of your outgoing message.
Limit your speaking to 20 seconds.
...
Users Manual - English - Page 101
...Guide.)
(For MFC-7860DW) Contact your administrator to your machine may create a problem sending or receiving
faxes.
If the...Brother's ECM feature should help overcome this problem by turning Easy Receive to Off. (See Easy Receive on the line as a CNG tone. Sent faxes... to all devices that send and receive information on faxes you subscribe to check your Fax Receive
Code (default...
Users Manual - English - Page 102
...online: (Windows® 7 and Windows Server® 2008 R2) Click the Start button and Devices and Printers. Copies are installed properly. (See Replacing the drum unit on page 59.)
&#...Faxes.
Right-click Brother MFC-XXXX Printer. Make sure that the correct printer driver has been installed and chosen.
Check to see if the LCD is illuminated. (See How to access the Setup Receive...
Advanced Users Manual - English - Page 13
TX Lock (MFC-7360N and MFC-7460DN)
2
TX Lock lets you prevent unauthorized access to choose Set Password. Setting up your machine with multiple levels of security using numbers 0-9. c If you forget the TX Lock password, please call Brother Customer Service. d Re-enter the password. Security 1.TX Lock
b Press a or b to the machine. c Enter the...
Advanced Users Manual - English - Page 28
... to E-mail, see the Network User's Guide. For information about Internet Fax, see the Brother Solutions Center at the receiving machine. (For MFC-7360N and MFC-7460DN ) The faxes stored in case if there is a power failure before the fax is forwarded or a problem at http://solutions.brother.com/.)
d Press a or b to another machine.
This is a safety feature in...
Basics Guide - Page 82
...cartridge is busy. cartridge and then put it .
If the problem continues, call Brother Customer Service.
The paper is jammed in the duplex tray at the back of the
of ...Busy No Toner
Cause
Action
The machine has a mechanical problem.
(For MFC-7360N and MFC-7460DN) Received fax messages still in memory will not lose any important messages.
answer or is not ...
Basics Guide - Page 99
... external devices and telephone subscriber services you have on the same line as the Brother machine. (See Receive Mode settings on page 30.) Check for your Brother machine will be able to answer voice calls. Make sure the telephone line cord is still no answer, check the telephone line cord connection. Receiving Faxes
Difficulties Cannot receive a fax. This...
Basics Guide - Page 100
... to receive a fax even if you have answered the call on an external or extension telephone. (See Easy Receive on page 31.)
If you often get transmission errors due to possible interference on page 91.)
(For MFC-7860DW) Contact your machine is operating properly. If receiving problems recur after resetting the ring delay, then a person, device...
Basics Guide - Page 101
... telephone system industry and is more sensitive to all devices that send and receive information on page 31.)
Sending a fax call to Fine or S.Fine. Vertical black lines ...fax. To free up .
It may create a problem sending or receiving
faxes. When your machine answers, hang up extra memory, you often get RESULT:NG on a single
telephone line with no custom features is l51). Brother...
Basics Guide - Page 102
...174; 7 and Windows Server® 2008 R2) Click the Start button and Devices and Printers. Copy difficulties
Difficulties Cannot make a copy. Suggestions
Check that.... Right-click Brother MFC-XXXX Printer. Make sure that COPY
is unchecked. (Windows® XP and Windows Server® 2003/2008) Click the Start button and choose Printers and Faxes. The Setup Receive
settings (Menu,...
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