Brother International MFC-8710DW Support Question
Brother International MFC-8710DW Support Question
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Question posted by PilarLaBo on July 10th, 2014
Mfc 8710dw Wont Receive Fax
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Related Brother International MFC-8710DW Manual Pages
Software User's Guide - English - Page 127
... you view and store faxes on , the PC-FAX Receive Software automatically transfers your faxes to your PC. Brother PC-FAX Software (For MFC models)
PC-FAX receiving 6
The Brother PC-FAX Receive Software lets you turn your PC off, your machine will continue to receive and store your faxes in its memory. Once it has received the fax, it will receive faxes in its memory.
Software User's Guide - English - Page 130
Brother PC-FAX Software (For MFC models)
Setting up your PC 6
a Right-click the PC-FAX
icon on your PC tasktray, and then click PC-Fax Rx Setup. d To play wave files (.wav sound files) when receiving a fax, check Play wave file when receiving FAX,
and enter the path of the wave file. f If you start the PC-FAX receiving software...
Software User's Guide - English - Page 131
...The Network Settings dialog
box appears. Brother PC-FAX Software (For MFC models)
Configuring the Network PC-FAX Receiving Settings 6
The settings to send received faxes to your computer were automatically configured during the ...your PC during the installation of the machine in IP Address. a In the PC-Fax Rx Setup dialogue box, click the Network Settings button. Specify your machine by address...
Software User's Guide - English - Page 132
... been viewed.
.
b Open the Fax Received folder. Once the fax has
been received, the icon will change to
once the received fax has
a Double-click
to run PaperPort™. Note The subject of your PC is receiving a PC-FAX, the icon will alternate between
and
. Brother PC-FAX Software (For MFC models)
Viewing new PC-FAX messages 6
Each time your unread...
Network User's Guide - English - Page 10
... Network features 1
LDAP (DCP-8250DN, MFC-8910DW and MFC-8950DW(T): standard, MFC-8510DN, MFC-8520DN and MFC-8710DW: available as a download)
1
The LDAP protocol allows you to send and receive fax documents using the Internet as the transport mechanism. (See Internet fax (MFC-8910DW and MFC-8950DW(T): standard, MFC-8510DN, MFC-8520DN and MFC-8710DW: available as a download from the "Downloads...
Network User's Guide - English - Page 78
Control panel setup
MFC-8710DW and MFC-8910DW 4
The factory settings are available as a download. • In order to use this function, please download the necessary firmware...] [000].[000].[000].[000]* BRNxxxxxxxxxxxx (up to E-mail Server functions are shown in Bold with an asterisk. Note (For MFC-8710DW) • LDAP, Internet Fax, Fax to Server and Scan to 32 characters) Auto*
Static
71
Network User's Guide - English - Page 119
... & White only.
112 Documents are also able to send and receive fax documents using the Internet as the transport mechanism. 7 Internet fax (MFC-8910DW and MFC-8950DW(T): standard, MFC-8510DN, MFC-8520DN and MFC-8710DW: available as a download) 7
Internet fax Overview 7
Internet faxing (IFAX) allows you to receive and send documents, providing that the computer has as attached TIFF...
Basic User's Guide - English - Page 30
... paper, No Paper will appear on the MFC-8710DW or MFC-8910DW. If the selected tray is installed on the LCD. Chapter 2
Tray Use in FAX mode 2
You can change the default tray...Only and T2 appear only if the optional lower tray is out of paper and received faxes are in the machine's memory, No Paper will appear on the MFC-8710DW or MFC-8910DW.
18 a Press Menu, 1, 6, 3.
16.Tray Use 3.Print
a...
Basic User's Guide - English - Page 42
... is used when sharing the Brother machine and your telephone on the same line as the Brother machine. 5 Receiving a fax
5
Receive modes 5
Note You can not receive voice messages on the same line as your telephone? Your external telephone answering device (TAD) will be using your Brother machine on the same telephone line as your...
Basic User's Guide - English - Page 44
... Manual mode lift the handset of the following ways: Faxes will start the F/T ring to receive a fax.
The F/T ring is a fast pseudo/double-ring made by lifting a handset on the external TAD.
(For more information see Connecting an external TAD (telephone answering device) uu page 40.)
32 You can record a message on the...
Basic User's Guide - English - Page 47
... transferred to your PC.
Press OK.
From the Windows® Start menu, select All Programs, Brother, MFC-XXXX, PC-Fax Receiving, and select Receive. (XXXX is your model name.)
If you choose Backup Print On, the machine will store received faxes in its memory. d Press a or b to choose or your PC to view and store these...
Basic User's Guide - English - Page 51
....)
e Press Stop/Exit. When the 'voice number' is because the fax must to the ring pattern (to compare it to another receive mode while Distinctive Ring is now set to Manual and you cannot change it... as you scroll through the four patterns. Telephone services and external devices
Before you choose the ring pattern to On, your Distinctive Ring number will receive faxes automatically.
Basic User's Guide - English - Page 52
....
Chapter 7
Turning off distinctive ring 7
a Press Menu, 2, 0, 2.
20.Miscellaneous 2.Distinctive
a On b Off Select ab or OK
b Press a or b to receive faxes on your Distinctive Ring number, you can connect an external Telephone Answering Device (TAD) to activate it. Press OK.
Note If you do not recommend using Distinctive Ring, the TAD must answer...
Basic User's Guide - English - Page 53
... the last line on the system.
b Limit your speaking to send a fax."
We cannot guarantee that you set the Receive Mode to
include it. Telephone services and external devices
Connections 7
The external TAD must be answered by giving
your Fax Receive Code for fax tones. Your machine cannot work correctly if you plug the TAD into...
Basic User's Guide - English - Page 120
... your ring delay or answering machine setting back to receive faxes.
Suggestions
Make sure your machine has a dial tone by the external devices and telephone subscriber services you have a dedicated fax line and want your Brother machine to automatically answer all incoming faxes, you should select Fax Only mode.
If your Brother machine shares a line...
Basic User's Guide - English - Page 121
See Connecting an external TAD (telephone answering device) uu page 40.
1 Plug the telephone line cord directly from the...Lock Settings. Troubleshooting
Receiving faxes (continued)
Difficulties Cannot receive a fax. (continued)
Suggestions If you are having problems receiving faxes or voice messages, set up correctly. See Easy Receive uu page 34. B
Make sure that FAX
is illuminated.
Contact...
Basic User's Guide - English - Page 122
... answered on the external telephone (connected to all devices that send and receive information on a single line.
Make a copy to the machine. See Loading documents uu page 24.
Sending a Fax Call to check your Fax Receive Code (the factory setting is sending or receiving a fax, the signal can turn off fax storage (See Advanced User's Guide: Changing Remote...
Basic User's Guide - English - Page 201
...how to a computer 60 Scanner glass
scan size for fax sending 28 using 44 Status LED 8
T
TAD (telephone answering device),
external 30, 32 connecting 40, 41
recording OGM ... network 112
E
paper handling 105
print quality 115
printing 104, 106
receiving faxes 108
scanning 111
sending faxes 109
software 111
telephone line 114
maintenance messages on LCD .......... 83
paper...
Advanced User's Guide - English - Page 4
... overview 25 Polled transmit 25
4 Receiving a fax
26
Remote Fax Options 26 Fax Forwarding 26 Paging ...27 Fax Storage 27 Changing Remote Fax Options 28 Remote retrieval 29 Remote fax commands 31
Additional receiving operations 32 Printing a reduced incoming fax 32 Duplex (2-sided) printing for FAX mode 32 Setting the Fax Receive Stamp 33 Receiving a fax at the end of a conversation...
Advanced User's Guide - English - Page 85
... of time that the Brother machine pseudo/double-rings (when the Receive Mode setting is Fax/Tel) to text you are stored on the fax number that are using a telephone answering device (TAD).
Journal Period
The pre-programmed time period between automatically printed Fax Journal Reports.
Out of One Touch and Speed Dial numbers that...
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