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Brother International MFC 3240C Support Question

Brother International MFC 3240C Support Question

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Question posted by lawyerc on November 28th, 2011

Unable To Clean

I have tried the comments from the troubleshooting and routine maintenance guide and I still have the same problem, any recommendations, thanks.

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Request from kcmjr on November 29th, 2011 5:48 PM
Please be more specific.  Clean what?  The cartridges, the outside?

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Related Brother International MFC 3240C Manual Pages

Users Manual - English - Page 19

... 11-4 LAN connection (FAX-1940CN and MFC-3340CN only 11-4 Important safety instructions 11-5 Trademarks 11-8 12 Troubleshooting and routine maintenance 12-1 Troubleshooting 12-1 Error messages 12-1 Document Jam... volume 12-19 Packing and shipping the machine 12-20 Routine maintenance 12-23 Cleaning the Scanner 12-23 Cleaning the machine Printer Platen 12-24 Replacing the ink cartridges...
Users Manual - English - Page 146

...Take out the ink cartridge and put it in again seating it , the color fax will request that the fax be received into memory. Allow the machine ...on page 12-25.) No File (MFC-3340CN only) The media card in the media drive Reinsert the correct media card. While memory is a problem with the media drive. does not...supplies on page 1-8. TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 2
Users Manual - English - Page 147

... then press Black Start or Color Start. 12 - 3 TROUBLESHOOTING AND ROUTINE MAINTENANCE To gain extra memory, you dialed does not Response/Busy answer or is busy. Not Registered You tried to access a One-Touch or... Paper is full. ACTION Add paper, and then press Black Start or Color Start. Verify the number and try again. -OR- Out of paper. ERROR MESSAGES ERROR MESSAGE CAUSE No ...
Users Manual - English - Page 148

... User's Guide on the CD-ROM.) TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 -...Unable to Clean Unable to Step 3. -OR- Unable to Print Unable to your PC. Press Menu/Set, 9, 0, 1. 2. If the machine has no faxes, disconnect the machine from your machine's memory to another fax machine by pressing Menu/Set, 9, 0, 2 in the machine's memory, press 2. 4. Transfer faxes to your PC (MFC...
Users Manual - English - Page 153

... guide is showing an error message. (See Error messages on page 12-1.) Check the print quality. (See Checking the print quality on page 1-15.) 12 - 9 TROUBLESHOOTING AND ROUTINE MAINTENANCE Cartridges remain fresh for up to help avoid banding on some types of paper. (See About paper on the package. If you are using the recommended...
Users Manual - English - Page 154

.... (See Cleaning the machine Printer Platen on page 12-24.) Make sure you are using the proper types of the printer driver. If the copy looks good then the problem is too slow. TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 10 Print speed is probably the phone line and not your application (Such as 256 color), True2Life®...
Users Manual - English - Page 155

...ringing when you made shows the same problem, your machine to check that Fax ... (See Basic receiving operations (FAX-1840C, MFC-3240C and MFC-3340CN only) on page 4-1 and Basic ...encounter interference on the phone line, try to change the menu setting of ...color fax prints only in . If there is probably temporary noise or static on page 12-23.) 12 - 11 TROUBLESHOOTING AND ROUTINE MAINTENANCE...
Users Manual - English - Page 156

....) Scanning Difficulties (MFC-3240C and MFC-3340CN only) TWAIN/WIA errors appear while scanning. TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 12 Deactivate the fax by turning Easy Receive to Off. (See Easy Receive (MFC-3240C and MFC-3340CN only) on page 4-8.) Transferring a Fax Call to all devices that the Copy mode on an extension phone, press your business, we recommend a separate phone...
Users Manual - English - Page 157

... the Windows® 2000 update. If possible, try connecting the machine to a different port on your...TROUBLESHOOTING AND ROUTINE MAINTENANCE If the connections are printed. Wait about 1 minute after you installed the Windows® 2000 update? c) If you have inserted the media card into the media slot. Make sure you have tried "Eject" from Desktop icon. Network Difficulties (MFC...
Users Manual - English - Page 158

TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 14 Unless interference is a recurring problem on the phone line, we recommend that you adjust the Equalization for fax operations. 1 Press Menu/Set, 2, 0, 1. 2 Press ▲ or ▼ to select Basic, (or Normal). 1.Compatibility For FAX-1940CN, MFC-3240C and MFC-3340CN, you may prefer to 33600 bps. The machine adjusts the modem speed for...
Users Manual - English - Page 159

.... 1 Press Ink. 2 Press ▲ or ▼ to select Black, Color or All. When cleaning is finished, the machine will regularly clean the print head. If you get a horizontal line in the text or graphics on page i). 12 - 15 TROUBLESHOOTING AND ROUTINE MAINTENANCE How to improve print quality Cleaning the print head To ensure good print quality, the...
Users Manual - English - Page 160

...TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 16 Press Menu/Set. 4 Press Color Start. Press Menu/Set. 3 Press ▲ or ▼ to Step 10. -OR- OK Poor The LCD will ask you can check this by following these steps: Color... Test Print. Checking the print quality If faded or streaked colors and text appears on your output, some of the four color blocks on the sheet. 7 If all lines are clear ...
Users Manual - English - Page 161

...Exit. If the problem still exists, repeat the cleaning and test print procedures at least five times. The machine will start cleaning the print head. 9 After cleaning is still missing, ...is cleaned, the horizontal lines are gone. 12 - 17 TROUBLESHOOTING AND ROUTINE MAINTENANCE If you still see Brother numbers on the cartridge package has passed. If ink is finished, press Color Start...
Users Manual - English - Page 162

... the test print that most closely matches the number 0 sample 1200dpi Adjust Select Best # 5 (1-8). 8 Press Stop/Exit. Press Menu/Set. 4 Press Black Start or Color Start. TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 18 Checking the printing alignment You should rarely need to adjust the printing alignment however, if after transporting the machine your printed text...
Users Manual - English - Page 163

... Setup (Mac OS® X 10.2.4 or greater) (not available for DCP-110C and MFC-210C) on the CD-ROM.) 12 - 19 TROUBLESHOOTING AND ROUTINE MAINTENANCE Ink Volume Bk:- + (MFC-3240C and MFC-3340CN only) You can check the ink that is left in Software User's Guide on page 8-45 in the cartridge. 1 Press Ink. 2 Press ▲ or ▼...
Users Manual - English - Page 166

TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 22 Keep all separate parts and printed materials to Brother as shown below. 10 Pack the printed materials in the carton. (FAX-1840C and FAX-1940CN only) (MFC-3240C and MFC-3340CN only) If you are returning your machine to use with your "Exchange" machine. 11 Close the carton. Do not pack...
Users Manual - English - Page 167

Clean the flat white plate and the glass strip below the bar with isopropyl alcohol on a lint-free cloth. White Plate Glass Strip 12 - 23 TROUBLESHOOTING AND ROUTINE MAINTENANCE Routine maintenance Cleaning the Scanner Unplug the machine, close the document support and the document tray and then open the top cover.
Users Manual - English - Page 172

.... Use unopened ink cartridges by the use of installation. TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 28 Using or attempting to use potentially incompatible inks and/or cartridges in your machine may cause damage to use it may result in unsatisfactory print quality. We also strongly recommend that you open an ink cartridge, install it in...
Quick Setup Guide - English - Page 9

...Troubleshooting and Routine Maintenance of the User's Guide.) ■ Once you open an ink cartridge, install it in the cartridge. • DO NOT shake the ink cartridges. The cleaning process will clean the ink tube system for use for the first time. Our warranty coverage does not apply to any problem... strongly recommend that ...color (A) with the cartridge color (B), as shown in...
Quick Setup Guide - English - Page 33

... automatically. The default password for the print server is designed to http://solutions.brother.com 1 Insert the supplied CD-ROM into your Brother network connected devices such as network-ready Multifunction devices and/or network-ready printers in a Local Area Network (LAN) environment. BRAdmin Professional can use BRAdmin Professional to manage...

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