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Brother International IntelliFax-4750e Support Question

Brother International IntelliFax-4750e Support Question

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Question posted by glassshopinc on July 7th, 2011

Faxes Won't Go Through

I have the fax machine hooked up, it has a dial tone on the phone but faxes cant be received. It says on the screen PLS COVER OPEN OFFLINE if that means anything to you. i just got this machine and it would be appreciated if you could help. It did have a paper jam but we got the paper out and it seems it should work now but..

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Related Brother International IntelliFax-4750e Manual Pages

Users Manual - English - Page 10

... (two-digit for FAX-4100) Speed Dial number, and then press Set. 3 Enter a number (up , replace the handset. Search/Speed Dial 1 Press Search/Speed Dial, then enter the first letter of the name you're looking for a dial tone. 2 When you hear the dial tone, press the One Touch key of copies you pressed Hook to dial, pick up the...
Users Manual - English - Page 23

...Telephone Keys: Hook Lets you place calls on hold. Hold Lets you dial telephone and fax numbers without ...Dial Lets you 'll know to previously stored phone numbers. 5 Shift To access memory locations 17 through text and options. Set Stores a menu setting in the machine. INTRODUCTION 1-3 Redial/Pause Redials the last number called. Control Panel Overview FAX-4100, FAX-4750e and FAX...
Users Manual - English - Page 26

... hangs up, your machine is sending a fax, the machine sends fax calling tones (CNG tones)-soft, intermittent beeps at least 2 to 4 seconds, so the machines can know if you may send and receive fax messages that are sending CNG tones over the phone line, and the LCD shows RECEIVING. This must be for their integrity. When you dial and press Fax Start; ECM (Error...
Users Manual - English - Page 37

... elsewhere on the same phone line. 1 Plug the telephone line cord from your TAD into the left side of automatic transmissions before they stop.) 2 Limit your speaking to 20 seconds. (See Easy Receive, Page 5-3.) 3 End your 20-second message by giving your Fax Receive Code for the fax CNG tones of the machine in the jack labeled...
Users Manual - English - Page 59

... be purchased. Selecting ON allows the machine to receive fax calls automatically, even if you answer a fax call only if you hear "chirps" through the handset of an extension phone connected to another wall jack, just replace the handset. Selecting OFF means you'll have to activate the machine yourself, by pressing Fax Start-OR-by pressing 5 1 if you...
Users Manual - English - Page 61

... Answer Code # 5 1 to take over by pressing 5 1. If you're at an extension phone, you 're receiving a fax. At an external phone, press 5 1 and wait for fax receiving tones (chirps), then hang up a voice call back to the machine by using the Fax Receive Code. Advanced Receiving Operations Operation from # 5 1 to 9 9 9. 1 Press Menu, 2, 1, 4. 2 Press or to select ON (or OFF...
Users Manual - English - Page 66

.... 2 Enter the fax number using One Touch, Speed Dial, Search or the dial pad. (See Speed Dialing, Page 7-5.) 3 Press Fax Start. IMPORTANT: Do not pick up the handset, or press Hook to the SETUP SEND menu-OR- set the contrast or resolution; Press Hook and listen for a dial tone-OR- Automatic Transmission This is busy, the machine will ask if...
Users Manual - English - Page 76

...Dial Numbers You can store 32 fax/phone numbers that point in the dialing sequence, store a pause at that you can set up your machine to do three types of easy dialing: One Touch, Speed Dial,...'re stored. 7-1 AUTO DIAL NUMBERS AND DIALING OPTIONS You can use the chart on Page 4-4 to store another dial tone at any point in the number by pressing one key (and Fax Start). To access numbers 17...
Users Manual - English - Page 79

... a dial tone, dial the call using Search, One Touch or Speed Dial memory. AUTO DIAL NUMBERS AND DIALING OPTIONS 7-4 When you dial an auto dial number, the LCD shows the name you've stored, or, if you haven't stored a name, the fax number you pressed Hook to dial the call, pick up , replace the handset. Search You can use your machine to...
Users Manual - English - Page 80

... three-digit (two-digit for FAX-4100) Speed Dial number. 3 If you pressed Hook to dial the call , pick up the handset when the other party answers. (The speaker works only one way; If you pickup the handset.) 4 To hang up the handset, press Fax Start when the receiving fax machine answers with fax tones. the other party won 't be...
Users Manual - English - Page 82

...tone signals. 1 Lift the handset. 2 Press #. Pause Press Redial/Pause to pulse dialing service. 7-7 AUTO DIAL NUMBERS AND DIALING OPTIONS Digits dialed after # will send tone signals. 3 When you hang up, the machine...include manual dialing using the dialing pad. Redial If you're sending a fax manually and the line is busy, press Redial/Pause to send tone signals (for another dial tone at ...
Users Manual - English - Page 90

.... 1 Press Menu, 2, 5, 3. 3.REMOTE ACCESS 2 Enter a three-digit number from any fax machine using touch tone. (See Changing Remote Retrieval Access Code, Page 9-4.) 2 When your machine answers and beeps, immediately enter your Remote Retrieval Access Code (1 5 9 ). 3 Your machine signals the kinds of messages received: 1 long beep - Changing Remote Retrieval Access Code Enter your Remote...
Users Manual - English - Page 108

... drum PLS CLOSE COVER closed. NO RESPONSE / BUSY The number you accessed is not programmed. Or, you may have installed the Windows® driver, try again. You must wait and allow the machine to resume printing when it is busy. Then call . COVER OPEN The front cover was too long. the other party's fax Try to fax or receive...
Users Manual - English - Page 112

... machine. The FAX "hears" voice as split or blank pages. Received faxes appear as CNG tone. DIFFICULTY SUGGESTIONS Printing and Receiving Faxes Condensed print and horizontal streaks; Either your machine's primary corona wire for printing may be dirty, or the sending party's fax scanner may not be dirty. If the problem continues, call Brother Customer Service at an extension phone...
Users Manual - English - Page 113

...). If the problem continues, call your machine. Check power cord connection. Send a manual fax by pressing Hook-OR-by your machine to FINE or S. Make a copy to the machine telephone jack. DIFFICULTY SUGGESTIONS Phone Line or Connections Dialing does not work. If there is in the EXT jack. The receiving party says the picture is connected to check your...
Users Manual - English - Page 138

... faxing photographs. Fax Forwarding Sends a fax received in memory to simulate a dedicated fax line. Fax Storage You can scan outgoing faxes or scheduled jobs into memory at a later time that day. RX means Receive. It is FAX/TEL) to notify you to pick up a voice call that it to program your Brother machine when you are stored on an existing phone line. G - 2 Cover...
Users Manual - English - Page 139

... the receiving fax machine answer before the Brother machine answers in the dialing sequence stored on demand without interrupting this cycle. manual fax When you press Hook-OR-lift the handset so you to access your pager when a fax message is full, send documents in memory and cancel jobs individually. Real Time Transmission When memory is received into the machine...
Users Manual - English - Page 140

... top of affixing less toner to the page to the receiving fax machine. Station ID The stored information that appears on Hook. This will be available for FAX-4100) to the EXT. jack for easy dialing. Speed Dial A preprogrammed number for EXT. You must press the Speed Dial button and then a three-digit code (two-digit code for...
Users Manual - English - Page 149

... wire 2-4 drum unit 2-3 grounded three-prong plug 2-9 handset 2-9 loading paper 2-7 power cord 2-9 telephone line code 2-9 Toner Cartridge 2-3 automatic dialing 7-5 fax receive 5-1 fax redial 6-2 transmission 6-2 automatic fax receive 5-1 B Backup Print 9-3 Broadcasting 7-6 setting up Groups for 7-3 Brother accessories and supplies ii Brother numbers i Brother Solutions Center i Customer Service...
Users Manual - English - Page 150

... phones 5-5 double-ringing (voice calls) 5-2 Easy Receive 5-3 FAX Receive Code 5-5 receiving faxes 5-5 Setting F/T Ring Time 5-2 Setting Ring Delay 5-2 Telephone Answer Code 5-5 FCC Notices 14-1 G Groups dialing 7-6 ERROR 13-1 NOT REGISTERED 13-2 OUT OF MEMORY 13-2 extension telephones, using 5-5 external answering machine 2-11 external telephone connecting 2-10 F fax codes Fax Receive Code...

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