Get support for Brother International IntelliFax-2820

Brother International IntelliFax-2820 Support Question

Brother International IntelliFax-2820 Support Question

Find answers below for this question about Brother International IntelliFax-2820.
Need a Brother International IntelliFax-2820 manual? We have 2 online manuals for this item!
Question posted by efernandez on August 17th, 2011

My Fax Arent Received By The Other Party

I send the fax, then wait and a paper prints saying that the other fax is busy or no answer. I double check to make sure the other person didnt receive it and they tell me that they heard the line ring but no fax went through

Current Answers

Answer #1: Posted by kelwalphotos on August 26th, 2011 11:12 AM
This answer was accepted by the poster of the original question.
kelwalphotos

Member since:
August 26th, 2011

Points: 1,210
1,110
points
There is something wrong with THEIR fax machine if it is ringing but not picking up the call for the fax, not yours.  You can always double check by trying to fax something to another person, and see if that works. 

Related Brother International IntelliFax-2820 Manual Pages

Users Manual - English - Page 9

... the power and unplug the machine. (To print the faxes in the memory, see Forwarding faxes to another fax machine on page 4-5. Notes tell you how you must follow or avoid to prevent possible damage to the machine or other features. Note (For FAX-2820, FAX-2910 and MFC-7220) If there are faxes in memory, see Printing a fax from the AC power outlet...
Users Manual - English - Page 17

... Caller ID List A-3 Printing Caller ID List A-3 Call Waiting A-4 Advanced receiving operations A-4 Operation from extension telephones A-4 For Fax/Tel mode only A-4 Using a cordless external handset A-5 Changing the remote codes A-5 Connecting an external device to your machine A-5 Connecting an external telephone A-5 Connecting an external telephone answering device (TAD A-5 Sequence...
Users Manual - English - Page 25

... or fabric. ■ Make sure documents written with ink are completely dry. ■ Documents to be faxed must be from the ADF (automatic document feeder). FAX-2910, FAX-2920 and MFC-7225N: The ADF can hold up to 20 pages, feeding each one individually through the machine. Chapter 1 Load document You can send a fax, make copies, and scan from...
Users Manual - English - Page 39

... Stop/Exit. 2 - 8 The factory setting is automatically reset when the machine receives a Fax or PC data or makes a copy. If you try to turn off the fuser inside the machine while it is turned off and on the LCD. Note ■ If you want to print or copy in sleep mode you change the contrast to...
Users Manual - English - Page 45

... on page 5-1.) Note ■ FAX-2820, FAX-2910 and FAX-2920 only: To dial One-Touch numbers11 to dial You can dial in green. Manual dialing Press all of the digits of the following ways. If it is not, press (Fax) to enter Fax mode Before sending faxes or changing fax send or receiving settings, make sure (Fax) is Fax mode. 3 Setup Send How to enter...
Users Manual - English - Page 50

... the machine is printed on the data that is sending from memory, receiving faxes or printing PC data. If the memory is full, the machine will send the 3 document in green, press (Fax). 2 Press Menu/Set, 2, 2, 5. 5.Real Time TX 3 To change the setting, press ▲ or ▼ to cancel scanning. Press Menu/Set. 3 - 6 Then, as soon as the phone line...
Users Manual - English - Page 53

... a particular fax, your machine will ask you to enter the number of pages is sent to 27 characters long. Chapter 3 Advanced sending operations Composing the electronic Cover Page The Cover Page is not shown on B-11 for the next fax only If you are changing the default settings so they will not work. Make sure you...
Users Manual - English - Page 58

... how many times the line rings before it answers in Fax Only or Fax/Tel mode. Press Menu/Set. (If you have extension phones on the same line as the machine or subscribe to select Fax Only, Fax/Tel, External TAD or Manual. Press Menu/Set. 3 Press Stop/Exit. Setup Receive To select or change your Receive Mode 1 Press Menu/Set...
Users Manual - English - Page 59

... no other phones on the same line will ring with its special pseudo/double-ring when you have a voice call (20, 30, 40 or 70 seconds). Press Menu/Set. 4 Press Stop/Exit. Just hold the handset and wait a few seconds. Semi lets the machine receive the fax only if you lift the machine's handset or the handset of an...
Users Manual - English - Page 76

... 1 copy using Letter or Legal size paper. ' 8 Making copies Using the machine as a copier You can change the number of seconds or minutes that (Copy) is illuminated in green. Enter Copy mode Before making copies, make sure that the machine stays in Copy mode. (See Setting the Mode Timer (FAX-2820, FAX-2910 and FAX-2920 only) on page 2-3 or Setting...
Users Manual - English - Page 87

...Wait until pages have exited the machine before cleaning inside of the machine. Refer all servicing to insert the plug into a grounded power outlet. If you are provided for ventilation; Also, make sure... you to dangerous voltage points and other similar surface. This plug will block received faxes. Chapter 10 Important safety instructions 1 Read all of these openings must not be...
Users Manual - English - Page 91

... Paper Fed The toner cartridge is too hot. ACTION Make sure you dialed does not answer or is not spinning, you need to save the faxes before you follow the suggestions below. (For FAX-2820, FAX-2910 and MFC-7220) When you need to save them before following the suggestions below (To save the faxes, see Transferring faxes to another fax machine...
Users Manual - English - Page 94

... the power source for several minutes, and then reconnect it. 11 - 6 See Forwarding faxes to another fax machine on this page. • (MFC-7220 and MFC-7225N only) You can transfer the faxes from your machine's memory to your PC. 1 Press Stop/Exit. 2 Make sure you have set up your Station ID you want to transfer the...
Users Manual - English - Page 99

... are using. (See Setting the Paper Size on page 2-4.) Make sure that the curled handset cord is a problem, make a copy to hear fax receiving tones before pressing Start. If possible, call your machine, ask your machine's scanner operation. If there is no answer, check the telephone line cord connection. If there is still no ringing when you call your resolution to hear...
Users Manual - English - Page 101

...your machine. Please make sure it prints garbage. (For FAX-2820, FAX-2910 and MFC-7220) When you need to another fax machine on page 11-6. The machine prints unexpectedly or it is securely connected between the machine and computer. (See the Quick Setup Guide.) -OR- • The correct printer driver has been installed and selected. -OR- • Check to see Checking if the machine...
Users Manual - English - Page 102

... machine does not feed paper Reinsert the paper firmly, load one sheet at a time. Make sure that manual feed from the manual feed slot. See Paper jams on the CD-ROM. In PaperPort®, click Scan in the paper tray, and then try again. Software Difficulties (MFC-7220 and MFC-7225N only) Cannot install software or print. Check that...
Users Manual - English - Page 103

.... Low quality thin or thick paper can cause this problem occurs when making copies or printing received faxes, turn off Toner Save mode in the machine itself. (See Toner Save on page 2-7.) Set Toner Save mode to verify that your hub using a different cable. Print a Network Configuration list and check the current settings. (See Printing reports on page 7-1.) Reconnect...
Users Manual - English - Page 104

... on page 1-8.) Check the machine's environment - If this problem occurs when making copies or printing received faxes, turn off Toner Save mode in the machine's Paper Type menu setting, or use thinner paper than you use paper that meets the recommended specifications. (See About paper on page 11-27.) Make sure that meets our specifications. Make sure that you use paper that meets...
Users Manual - English - Page 147

... feet (2.0 m). The machine can download the manual for Macintosh®. Third party USB ports are not included.) Recommended Cable A bi-directional shielded parallel cable that is compatible with USB 2.0 Hi-Speed; S - 6 A USB 2.0 interface cable that has a USB 1.1 interface. Please make sure you can also be 12 Mbits/s. Interfaces (not available for FAX-2910) Interface Parallel...
Quick Setup Guide - English - Page 10

... You can download the Brother Printer Driver and PC-FAX Send driver from the Brother Solutions Center for PC-FAX Send You can change the contrast to help the LCD look...5 Press Stop/Exit. Make sure Green. (Fax) is no longer than 6 feet long (2 meters). 10 You will receive a confirmation fax of your computer with FAX-2820 and FAX-2920. Setting Up the Machine 9 Select Your Language ...

Similar Questions

Ask a New Question
Use the box below to post a new question about this Brother International product .
Points & Prizes
  • You can earn points for nearly everything you do on HelpOwl.com
  • You can trade in those points for gift cards at leading retailers such as Amazon.com and Walmart
  • It's that simple!
See How it Works
Create a Free Account

Brother International Manuals

Find free Brother International IntelliFax-2820 manuals and user guides available at ManualOwl.com. Try out our unique manual viewer allowing you to interact with manuals from directly within your browser!

Brother International Reviews

View thousands of Brother International user reviews and customer ratings available at ReviewOwl.com.

Contact Information

Complete Brother International customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.

Scoreboard Ratings

See detailed Brother International customer service rankings, employee comments and much more from our sister site.