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Brother International HL 5370DW Support Question

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Question posted by ginaserra12 on January 14th, 2013

Mfc Doesn't Register Black Cartridge

I get the error that cartridge is missing when I have put a new black cartridge into the machine. I have tried 3 new cartridges and still the same error. Please help

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Related Brother International HL 5370DW Manual Pages

Users Manual - English - Page 7

... of International Business Machines Corporation in the United States and other trademarks are registered trademarks of their respective owners. Microsoft, Windows, Windows Server and Internet Explorer are the property of Microsoft Corporation in the United States and/or other countries. We recommend that you must ship your printer, carefully package the printer to change...

Users Manual - English - Page 9

...cartridge ...94 Drum unit ...101 Cleaning ...106 Cleaning the outside of the printer 106 Cleaning the inside of the printer...Error message printout ...118 Paper handling ...119 Paper jams and how to clear them ...120 Jam MP tray / Tray1 / Tray2 / Tray3 / Inside 120 Jam Rear / Duplex...125 Improving the print quality...129 Solving print problems ...136 Network problems (For HL-5350DN and HL-5370DW...

Users Manual - English - Page 11

...this Printer1 1 1 1 Quick Setup Guide Printer CD-ROM AC Power Cord Drum Unit and Toner Cartridge Assembly Interface cable 1 The interface cable is not a standard accessory. 1 About this Printer Carton components When you unpack the printer, make sure you use a USB 2.0 ...parts. About this time. Connecting the interface cable is done during the printer driver installation process.

Users Manual - English - Page 74

... are for Macintosh) 3 Note • To use the BR-Script3 printer driver on a Network, see the Network User's Guide on the CD-ROM. • To use the BR-Script3 printer driver, you use a USB cable, only one printer driver per printer can be registered in the Printer Setup Utility (For Mac OS X 10.3 and 10.4) or...

Users Manual - English - Page 88

... page 95. No toner Open the front cover, install the toner cartridge. Data remaining in the printer memory. Replace toner Replace the toner cartridge with a new one. If the yellow Status LED is not installed correctly. Cartridge error The drum unit assembly is on for 0.5 seconds and off for when Replace Toner is either receiving data...

Users Manual - English - Page 103

...Consumables Toner Cartridge See Toner cartridge on page 94. 6 Drum Unit See Drum unit on page 101. 93 If you do this, you replace certain parts or clean the inside of the printer, DO NOT... touch the shaded parts shown in cold water to avoid stains. 6 Be careful not to inhale toner. Replacing the consumable items 6 You will need to replace the consumable items when the machine...

Users Manual - English - Page 104

... LED will blink continuously if the toner cartridge is declared in accordance with ISO/IEC 19752. 2 High yield toner cartridges print approximately 8,000 A4 or Letter-size single-sided pages. cartridge yield is near the end of its life. 94 If the LED shows this pattern. Buy a new toner cartridge and have it into the printer.

Users Manual - English - Page 105

... only genuine Brother toner cartridges. Routine Maintenance 6 Replacing the toner cartridge 6 6 Note • To ensure high quality printing, we recommend that you replace the toner cartridge with a new one. Open the front cover. 95 See Cleaning on . When you want to buy toner cartridges, call your dealer. • We recommend that the printer is turned on...

Users Manual - English - Page 106

... disposable paper or cloth in case you put the drum unit and toner cartridge assembly on a piece of the drum unit. 96 Routine Maintenance IMPORTANT We recommend that you accidentally spill or scatter toner. 6 To prevent damage to the printer caused by static electricity, DO NOT touch the electrodes shown in the...

Users Manual - English - Page 107

.../environment/ for how to the brother collection program. It could explode, resulting in the illustrations. See Cleaning on your used toner cartridge, please discard the used toner cartridge to clean the printer. Be careful not to inhale toner. If you choose not to return your hands or clothes, wipe or wash it separate...

Users Manual - English - Page 108

... evenly inside the cartridge. Gently shake it in the illustrations. 98 IMPORTANT Wait to unpack the toner cartridge until immediately before you have removed the protective cover. CAUTION Put the toner cartridge in the drum... NOT touch the shaded parts shown in the printer. If toner cartridges are left unpacked for a long time the toner life will be damaged. Routine Maintenance d ...

Users Manual - English - Page 109

... repairs required as a result may result in unsatisfactory print quality. To protect your printer. Brother does not therefore recommend the use of potentially incompatible toner and/or cartridges in the Brother machine may cause damage to the machine and/or may not be covered by the use of using other specifications are designed to...

Users Manual - English - Page 110

Close the front cover. If you put it in the printer. h Put the drum unit and toner cartridge assembly back in properly, the lock lever will lift automatically. Routine Maintenance f Put the new toner cartridge firmly into place. Note Make sure that you do not, printed pages may separate from the drum unit. 6 g Clean the...

Users Manual - English - Page 112

When you replace the drum unit with a new one, you replace the drum unit, clean the inside of the printer.See Cleaning on page 106. Routine Maintenance Replacing the drum unit 6 IMPORTANT While removing the drum unit, handle it carefully because ... steps: a Press the front cover release button and then open the front cover. 6 b Take out the drum unit and toner cartridge assembly. 102

Users Manual - English - Page 113

...explode, resulting in the illustration. 6 c Push down the blue lock lever and take the toner cartridge out of the drum unit. DO NOT use flammable substances, any type of spray an organic ...solvent/liquids contains alcohol or ammonia to clean the printer. See Cleaning on a piece of the printer. Be careful not to the printer caused by static electricity, DO NOT touch the electrodes shown...

Users Manual - English - Page 114

...6 d Unpack the new drum unit. Routine Maintenance IMPORTANT Handle the toner cartridges carefully. Note Make sure that you put it may damage the drum unit. e Put the toner cartridge firmly into place. To... avoid print quality problems, DO NOT touch the shaded parts shown in the toner cartridge properly, or it in properly, the...

Users Manual - English - Page 127

...Change the following settings in the printer memory. Storage Full The RAMDISK size is no space to print the remaining data in the supplied Windows® driver and try again. „ Make sure ...the paper pick-up roller on page 95. „ Buy a new toner cartridge and have it before printing. Replace Laser Unit Replace Toner Toner Low Call your dealer or Brother Customer Service for...

Users Manual - English - Page 131

...unit and toner cartridge assembly. 121 If you have not installed a drum unit or have installed both a toner cartridge and a drum unit in your Brother machine. This helps prevent multiple sheets... in the machine. a Open the front cover. 7 b Slowly take out the drum unit and toner cartridge assembly. Troubleshooting Note • Always remove all paper from feeding through the printer at one ...

Users Manual - English - Page 142

...inside the drum unit by sliding the blue tab. See Replacing the toner cartridge on page 131. „ Do not use label sheets for laser printers, the glue from Tray 1, 2 or 3 on page 95. See ... 16. „ The paper tray may sometimes stick to the OPC drum surface. Put in a new toner cartridge. Black toner marks across the page „ Make sure that a torn piece of paper is at the...

Users Manual - English - Page 172

... 35 Plain paper 8 Power supply 5 Print a test page 85 Print overrun 81 Printer driver 35, 70, 141 Printer Settings 86 Processor 140 ProPrinter XL Mode 74 R Register your product 158, 159 Replace toner 78 Reprint 84 Resolution 37 S Scanner window 110 Service call 82 Service centers (USA/Canada 160 Service centres (Europe ...