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Brother International HL 5370DW Support Question

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Question posted by Jamandp on March 29th, 2014

I Have A Brother Hl5370dw And It Does Not Power Up

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Answer #1: Posted by freginold on June 15th, 2014 7:05 AM

freginold

Member since:
December 20th, 2011

Points: 23,253,895

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Often when a printer won't power on, it's either because of a bad power adapter or a bad internal power supply (assuming you've already checked the power coming in from the wall, and the surge protector/line filter, if there is one). If it happened after a power outage or power surge, it's likely the internal power supply. If the power supply board has a fuse or breaker, you may just be able to replace the fuse or reset the breaker, but otherwise you may need to replace the power supply.

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Related Brother International HL 5370DW Manual Pages

Users Manual - English - Page 1

... read the User's Guide in HTML format by visiting our web site at http://solutions.brother.com/ where you can use the Quick Setup Guide to frequently asked questions (FAQs) and technical questions. Brother Laser Printer USER'S GUIDE HL-5340D HL-5350DN HL-5370DW For visually-impaired users You can find a printed copy in the box. Please use...

Users Manual - English - Page 19

...9 Brother does not recommend a particular envelope because envelope manufacturers may damage your printer. The envelope should not be thicker than the paper weight specifications for your printer. ... due to make sure that you use envelopes that cannot be arranged when put in a laser printer. Before you print a lot of a baggy construction, not sharply creased, embossed (have...

Users Manual - English - Page 43

If you download from a link on the screen menu. Access to download the printer driver, visit us at http://solutions.brother.com/. You can also download the printer driver from a link on CD-ROM, click Install Other Drivers or Utilities, then click For Linux users on the supplied CD-ROM. Driver and Software ...

Users Manual - English - Page 52

...Sleep Time Off function can use . This will automatically wake up slightly, but the printer can save power. You can also execute the saved macro (you can be 1 minute. Receiving a ...change, please visit the product page at http://solutions.brother.com/ and see "Information". Driver and Software Sleep Time 3 When the printer does not receive data for a certain period of time...

Users Manual - English - Page 74

Before installing the BR-Script3 printer driver, delete from the Printer list any other Brother drivers that are for Macintosh) 3 Note • To use a USB cable, only one printer driver per printer can be registered in the Printer Setup Utility (For Mac OS X 10.3 and 10.4) or Print & Fax (For Mac OS X 10.5). Note If you need...

Users Manual - English - Page 83

...about PostScript® commands, see Chapter 14 of Brother products on your printer to locally connected machines. The BR-Script interpreter of a printer driver. Driver and Software BRPrint Auditor (for Windows®) 3 The BRPrint Auditor software brings the monitoring power of a locally connected or network connected printer. The remote PC does not have supplied. This...

Users Manual - English - Page 92

...failure 1 Main PCB failure Laser unit failure Main motor failure High voltage failure DIMM error FAN Failure Drum Paper Status 1 If this error occurs, turn off the printer power switch, wait a few ... If the error occurs again, call your dealer or Brother Customer Service. 82 Leave the printer for 15 minutes with the power on again. Control Panel Service call indications 4 If ...

Users Manual - English - Page 97

... in the Support dialog. 87 Keep Go pressed down Go as you can print a list of the internal fonts using the Brother's Windows® printer driver, you turn on the power switch. The printer will print a list of the internal fonts. Control Panel Print Fonts 4 You can print a list of the internal fonts by...

Users Manual - English - Page 122

Routine Maintenance 6 g Make sure that you have turned off the power switch, and then connect the power cord and interface cable to the printer. e Wipe the two paper pick-up rollers (1) inside the printer. 1 f Put the paper tray back in the power cord and turn on the power switch of the printer. 112 h Plug in the printer.

Users Manual - English - Page 125

... your problem First, check the following: „ The AC power cord is connected properly and the printer is turned on. „ All of the protective parts have... Paper handling on page 119 and Paper jams and how to the correct printer port. 7 7 7 Printer does not print: 7 If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. If you did not...

Users Manual - English - Page 127

... back in the paper tray. „ Reduce the amount of your dealer or Brother Customer Service for a replacement laser unit. „ See Replacing the toner cartridge on page 111. „ If...this does not clear the error, reduce the complexity of paper in the printer memory. Replace PF Kit1 Call your dealer or Brother Customer Service for a replacement paper feeding kit (paper pick up roller ...

Users Manual - English - Page 129

... print. „ Make sure that the cable is connected to the printer. „ Make sure the printer is powered on and that no error LEDs are using paper that meets Brother recommended paper specifications. (See About paper on normal paper, „ Change the printer driver setting in the paper tray, make sure that you have...

Users Manual - English - Page 142

...Replacing the toner cartridge on page 11. „ Check the paper type and quality. Call your dealer or Brother Customer Service. „ Make sure that meets our specifications. Put in a new toner cartridge. White lines down...unit as follows: on page 131. „ Do not use label sheets for laser printers, the glue from Tray 1, 2 or 3 on page 95. Put in a new toner cartridge. Put in a ...

Users Manual - English - Page 150

... CD-ROM for details on the supported network protocols. 3 Brother original Windows® and Macintosh utility for printer and print server management. Download from the supplied CD-ROM. 4 Brother original Windows® utility for printer and print server management. Appendix Controller 0 Model HL-5340D HL-5350DN HL-5370DW Processor 300MHz Memory Standard 16 MB 32 MB Option 1 SO...

Network Users Manual - English - Page 3

... outside the country of purchase as it may violate the wireless telecommunication and power regulations of that country. „ Windows® XP in this document ...printer illustration is approved for any damages (including consequential) caused by reliance on HL-5370DW. The contents of this manual and the specifications of this product are subject to the publication. ©2008 Brother...

Network Users Manual - English - Page 13

... Auditor (for Windows®) 1 The BRPrint Auditor software brings the monitoring power of Brother products on your network and configure the machine or network settings using the HTTP... also support HTTPS. The BRPrint Auditor utility also supports E-mail notification for Brother products on your network printer securely on the network running IIS 1, connect to collect usage and status...

Network Users Manual - English - Page 23

... disable them. b BRAdmin Light will search for Windows® 2000 users „ For Mac OS X 10.3.9 or greater Double-click Macintosh HD (Startup Disk) / Library / Printers / Brother / Utilities / BRAdmin Light.jar file. a Start the BRAdmin Light utility. „ For Windows® 2000/XP, Windows Vista® and Windows Server® 2003/2008...

Quick Setup Guide - English - Page 5

... up, the Status LED stops blinking and stays green. e Press Go. The printer prints a test page. Now go to Go to the next page to the printer. Check that the printer power switch is off. c Unfold support flap1. b Turn on the printer power switch. Note This function will not be available after the first print job...

Quick Setup Guide - English - Page 46

...Commission (FCC) Declaration of Conformity (For USA only) Responsible Party: Brother International Corporation 100 Somerset Corporate Boulevard Bridgewater, NJ 08807-0911 USA Telephone:...communications. Operation is no guarantee that the products Product name: Model number: Laser Printer HL-5370DW HL-53 comply with the instructions, may cause harmful interference to the following two ...

Quick Setup Guide - English - Page 47

... emitted inside the equipment is mandatory for energy efficiency. FDA Regulations U.S. MANUFACTURED: Brother Technology (Shenzhen) Ltd. CLASS 1 LASER PRODUCT APPAREIL À LASER DE CLASSE 1 LASER KLASSE 1 PRODUKT This machine has a Class 3B Laser Diode which emits invisible laser radiation in the Laser Unit. WARNING Use of controls or adjustments or performance of procedures other than those...