Brother International HL 5370DW Support Question
Brother International HL 5370DW Support Question
Find answers below for this question about Brother International HL 5370DW - B/W Laser Printer.Need a Brother International HL 5370DW manual? We have 3 online manuals for this item!
Question posted by rushsa on January 16th, 2014
5370dw Drum Unit Won't Reset
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Current Answers
Related Brother International HL 5370DW Manual Pages
Users Manual - English - Page 9
...the consumable items...93 Consumables...93 Toner cartridge ...94 Drum unit ...101
Cleaning ...106 Cleaning the outside of the printer 106 Cleaning the inside of the printer...108 Cleaning the paper pick-up roller...111
Cleaning... quality...129 Solving print problems ...136 Network problems (For HL-5350DN and HL-5370DW 137 Other problems ...137 For Macintosh with USB ...137 BR-Script 3 ...138
viii
Users Manual - English - Page 11
... components
When you unpack the printer, make sure you connect it to a USB port on a keyboard or non-powered USB ...the interface cable at this Printer1 1
1
1
Quick Setup Guide
Printer CD-ROM
AC Power Cord
Drum Unit and Toner Cartridge Assembly
Interface cable 1
The interface cable is done during the printer driver installation process.
Connecting the interface cable is not a standard...
Users Manual - English - Page 88
... data from the computer, processing data in memory or printing the data. Take the drum unit out of the printer has cooled down . See Toner cartridge on for 0.5 seconds and off for a long...page 95. Buy a new toner cartridge and have it back in memory. Cartridge error The drum unit assembly is remaining print data in memory There is not installed correctly. The Toner LED will turn...
Users Manual - English - Page 89
... roller on page 102. See Replacing the drum unit on page 111.
79
LED
Control Panel
Printer status Drum life will turn on page 102. See Replacing the drum unit on for 2 seconds and off for 3 seconds.
4
Replace drum Replace the drum with a new one . The Drum LED will end soon The drum unit is near the end of its life...
Users Manual - English - Page 91
... of a document. Buffer error
Check the cable connection between the PC and printer. Delete fonts or add more memory to the printer.
See Replacing the drum unit on page 136. LED
Control Panel
Printer status
Front cover is two. Memory full
4
The printer memory is full.
See Solving print problems on page 113. Print overrun
A print...
Users Manual - English - Page 92
LED error indication
4
LEDs
Back Cover Toner
Fuser unit failure 1
Main PCB failure
Laser unit failure
Main motor failure
High voltage failure
DIMM error
FAN Failure
Drum
Paper
Status
1 If this error occurs, turn off the printer power switch, wait a few seconds, and then turn it back on , press Go and Job Cancel together, the LEDs...
Users Manual - English - Page 103
... the shaded parts shown in cold water to avoid stains.
6
Be careful not to replace certain parts and clean the printer regularly. Consumables
Toner Cartridge
See Toner cartridge on page 94.
6
Drum Unit
See Drum unit on page 101. 93 CAUTION
When you open the front cover or back cover (back output tray) of the...
Users Manual - English - Page 106
... put the drum unit and toner cartridge assembly on a piece of the drum unit.
96
b Take out the drum unit and toner cartridge assembly. c Push down the blue lock lever and take the toner cartridge out of disposable paper or
cloth in case you accidentally spill or scatter toner.
6
To prevent damage to the printer caused by...
Users Manual - English - Page 108
Routine Maintenance
d Unpack the new toner cartridge. Gently shake it in the drum unit immediately after you put in direct sunlight or room light, the unit may be shortened.
6
If an unpacked drum unit is put it from side to side several times to the print quality, DO ...
left unpacked for a long time the toner life will be damaged. CAUTION
Put the toner cartridge in the printer.
Users Manual - English - Page 109
... or attempted use of unauthorized third party toner and/or cartridges. To protect your printer. If damage is caused by the use of potentially incompatible toner and/or cartridges in...other countries
Brother machines are used with this machine, any problem that is caused to the drum unit or other manufacturer's products with this machine. Our warranty coverage does not apply to any ...
Users Manual - English - Page 110
...vertical stripe. If you put in the toner cartridge properly or it in the printer. h Put the drum unit and toner cartridge assembly back in
properly, the lock lever will lift automatically.
If... you do not, printed pages may separate from the drum unit.
6
g Clean the primary corona wire inside the drum unit by gently sliding the blue tab from right to left and left...
Users Manual - English - Page 111
..., such as the temperature, humidity, type of paper, type of
the printer itself. Warranty coverage does not apply to a drum unit.
101
Replace Drum message
6
If Drum LED lights, it means the drum unit should be significantly less than this estimate. The printer should be printed by the use only genuine Brother toner. We recommend that will print...
Users Manual - English - Page 112
... drum unit, clean the inside of the printer.See Cleaning on page 106.
Every time you need to reset the drum counter by completing the following steps:
a Press the front cover release button and then open the front cover.
6
b Take out the drum unit and toner cartridge assembly.
102 Routine Maintenance
Replacing the drum unit
6
IMPORTANT
While removing the drum unit...
Users Manual - English - Page 113
... clean the inside or outside of the drum unit. It could explode, resulting in the illustration.
6
c Push down the blue lock lever and take the toner cartridge out of the printer.
See Cleaning on a piece of spray an organic solvent/liquids contains alcohol or ammonia to the printer caused by static electricity, DO NOT...
Users Manual - English - Page 114
... printer.
To avoid print quality problems, DO NOT touch the shaded parts shown in the toner cartridge properly, or it lock into the new drum unit until immediately before you put in the illustrations.
6
d Unpack the new drum unit. IMPORTANT
Wait to direct sunlight or room light may separate from the drum unit.
104 Exposure to unpack a drum unit...
Users Manual - English - Page 115
Once all the LEDs light up. Routine Maintenance
g Press and hold down the Go for about 4 seconds until all four LEDs are lit,
release Go.
6
IMPORTANT
Do not reset the drum counter when you only replace the toner cartridge.
h Close the front cover. i Make sure that the Drum LED is now off.
105 f Put the drum unit and toner cartridge assembly back in the printer.
Users Manual - English - Page 140
... the drum unit on page 5. See Positioning the printer on page 102. See Replacing the drum unit on page 102.
„ The fuser unit may be contaminated. Put in a new drum unit. See Replacing the drum unit on page 102.
„ Clean the primary corona wire inside the drum unit by itself.
Hollow print
„ The drum unit may be damaged. Put in a new drum unit...
Users Manual - English - Page 152
... to 10 sheets 3 Legal or Folio size paper is declared in some regions outside the USA and Canada. Supplies 0
Toner Cartridge
Drum Unit
Model Standard cartridge High yield cartridge
HL-5340D HL-5350DN HL-5370DW Approx. 3,000 pages A4/Letter pages 1 Approx. 8,000 pages A4/Letter pages 1 Approx. 25,000 pages A4/Letter pages
Order No...
Quick Setup Guide - English - Page 1
...printer, read this Quick Setup Guide for any reason you must ship your printer. ENG Version 1
1 IMPORTANT
DO NOT connect the interface cable yet.
1 Unpack the printer...'s Guide and Network User's Guide)
Quick Setup Guide
Drum Unit and Toner Cartridge Assembly
AC Power Cord
WARNING
Plastic bags...-powered USB hub. To avoid danger of your printer. • The interface cable is not a standard...
Quick Setup Guide - English - Page 3
... side several times to distribute the toner evenly inside the assembly.
3
b Press the front cover release button and open the front cover a. 2 Install the drum unit and toner cartridge assembly
e Put the drum unit and toner cartridge assembly into the printer until it from the outside of the printer.
11
c Unpack the drum unit and toner cartridge assembly.
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