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Brother International HL 5340D Support Question

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Question posted by maries17390 on August 19th, 2014

Red Status Light Stays On

I changed the toner cartridge and put in a new drum unit. The amber toner light and red status light wont go off.

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Answer #1: Posted by TommyKervz on August 19th, 2014 11:11 AM

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TommyKervz

Member since:
January 10th, 2013

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Download the user guide on the link below and read page 88
http://www.helpowl.com/manuals/Brother%20International/HL5340D/4988

Hope that is helpful.
Kervz at www.satechhelp.co.za

Related Brother International HL 5340D Manual Pages

Users Manual - English - Page 9

...-DIMM types ...90 Installing extra memory ...91 6 Routine Maintenance 93 Replacing the consumable items...93 Consumables...93 Toner cartridge ...94 Drum unit ...101 Cleaning ...106 Cleaning the outside of the printer 106 Cleaning the inside of the printer...108 Cleaning the paper pick-up roller...111 Cleaning the corona wires ...113 Cleaning the corona wire...113...

Users Manual - English - Page 11

... and not to the USB port of the following parts. DO NOT connect the interface cable at this Printer1 1 1 1 Quick Setup Guide Printer CD-ROM AC Power Cord Drum Unit and Toner Cartridge Assembly Interface cable 1 The interface cable is not a standard accessory. Connecting the interface cable is no longer than 6 feet (2.0 meters). 1 About this...

Users Manual - English - Page 85

... of your CD-ROM drive and close the opening screen when it appears. c Double-click the RPC folder. Driver and Software Remote Printer Console 3 Remote Printer Console is software to change the settings for printer margin, sleep mode, character set and so on the desktop. These settings are then remembered and used by the...

Users Manual - English - Page 88

... the machine and put it ready for when Replace Toner is on for 2 seconds and off for 0.5 seconds. Replace toner Replace the toner cartridge with a new one. No toner Open the front cover, install the toner cartridge. Cartridge error The drum unit assembly is cooling down The printer is not installed correctly. The Status LED will turn on for 1 second and off for...

Users Manual - English - Page 89

... page 20 or Cleaning the paper pick-up roller on page 102. See Replacing the drum unit on page 111. 79 See Replacing the drum unit on page 102. No paper Put paper in the tray. LED Control Panel Printer status Drum life will turn on for 2 seconds and off for 3 seconds. 4 Replace drum Replace the drum with a new one .

Users Manual - English - Page 91

...drum unit on page 91. Delete fonts or add more memory to the printer. If your LED's still shows the same error indication after you have cleaned the corona wire, replace the drum unit with a new... Printer status Front cover is two. Drum error The corona wire needs to the printer. Print overrun A print overrun occurred and the printer cannot print full pages of the printer....

Users Manual - English - Page 108

... the protective cover. Routine Maintenance d Unpack the new toner cartridge. IMPORTANT Wait to the print quality, DO NOT touch the shaded parts shown in the drum unit immediately after you put in the printer. Gently shake it in direct sunlight or room light, the unit may be shortened. 6 If an unpacked drum unit is put it from side to side...

Users Manual - English - Page 110

... home position (a) (1). Routine Maintenance f Put the new toner cartridge firmly into place. Note Make sure that you hear it lock into the drum unit until the Status LED lights up. 100 h Put the drum unit and toner cartridge assembly back in properly, the lock lever will lift automatically. Note DO NOT turn off the printer power switch or open the front cover...

Users Manual - English - Page 111

Routine Maintenance Drum unit 6 A new drum unit can print approximately 25,000 A4 or Letter size single-sided pages at approximately 25,000 pages. The actual number of the printer itself. The printer should be used and so on. Please replace it means the drum unit should be replaced. Note • There are many factors that determine the actual drum life...

Users Manual - English - Page 114

... or room light may separate from the drum unit. 104 Exposure to unpack a drum unit until immediately before you hear it lock into the new drum unit until you put it in the toner cartridge properly, or it off with cold water at once. Note Make sure that you put in the printer. Routine Maintenance IMPORTANT Handle the toner cartridges carefully. If toner scatters...

Users Manual - English - Page 115

h Close the front cover. f Put the drum unit and toner cartridge assembly back in the printer. i Make sure that the Drum LED is now off. 105 Once all the LEDs light up. Routine Maintenance g Press and hold down the Go for about 4 seconds until all four LEDs are lit, release Go. 6 IMPORTANT Do not reset the drum counter when you only replace the toner cartridge.

Users Manual - English - Page 119

... put the drum unit and toner cartridge assembly on your hands or clothes, wipe or wash it off with cold water at once. Handle the toner cartridge carefully. If toner scatters on a piece of disposable paper or cloth in the illustration. 109 To prevent damage to cool down before you touch the internal parts of the printer will...

Users Manual - English - Page 125

... power cord is connected properly and the printer is turned on. „ All of the protective parts have been removed. „ The toner cartridge and drum unit are installed properly. „ The front.... „ Printout is blinking See LEDs (Light Emitting Diodes) on page 76. „ Status Monitor Error Message appears See Error messages in the Status Monitor on page 116. „ Paper handling...

Users Manual - English - Page 126

... on page 63(For Macintosh users). Error message Action Cartridge Position Error „ Put the drum unit assembly back in the Status Monitor 7 The Status Monitor will report problems with the printer. Replace Drum „ See Replacing the drum unit on page 84. „ Reduce the complexity of the printer and put the duplex tray back in the current driver...

Users Manual - English - Page 134

... hear it lock into the drum unit until you put the cartridge in the printer. Put the drum unit and toner cartridge assembly back in the printer. 7 i Put the paper tray firmly back in properly, the blue lock lever will lift automatically. k Make sure that the Paper LED is off and then, the Status LED lights green. 124 h Open the front...

Users Manual - English - Page 138

... the jammed paper out of the printer. k Make sure that the Back Cover and Paper LED are off and then, the Status LED lights green. 128 g Fully close the front and back covers. f Put the drum unit and toner cartridge assembly back in the printer. h Pull the duplex tray completely out of the printer or the duplex tray. 7 j Put...

Users Manual - English - Page 139

... a soft cloth. Check the interface cable or try the printer on page 95. Examples of the driver. „ Put in the printer Properties tab of poor print quality Recommendation „ Check the printer's environment. See Replacing the toner cartridge on another computer. Faint „ Put in a new drum unit. Conditions such as humidity, high temperatures, and so on...

Users Manual - English - Page 140

... printer driver. „ The problem may disappear by sliding the blue tab. See Replacing the drum unit on page 102.) White lines, bands or ribbing across the page 130 Put in a new drum unit. Conditions such as high humidity and high temperatures may be damaged. Hollow print „ The drum unit may be damaged. Put in a new drum unit. Put in a new drum unit...

Users Manual - English - Page 142

... on page 6. „ If you use label sheets for laser printers, the glue from Tray 1, 2 or 3 on plain paper, bond paper or transparencies from the sheets may sometimes stick to the OPC drum surface. See Replacing the toner cartridge on page 6. 132 Put in a new drum unit. Put in a new toner cartridge. Troubleshooting Examples of poor print quality Recommendation „ The...

Quick Setup Guide - English - Page 27

... the products Product name: Model number: Laser Printer HL-5340D,HL-5350DN HL-53 comply with EN55022 (CISPR Publication 22)/Class B. Industry Canada Compliance Statement (For Canada only) This Class B digital apparatus complies with the limits for help. Operation is subject to ensure compliance with Canadian ICES-003. Important Changes or modifications not expressly approved by...