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Brother International CS6000i Support Question

Brother International CS6000i Support Question

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Question posted by gill4452 on May 29th, 2014

Scanner Problems

My Brother-7860dw is not pulling paper through the scan area upon pressing "Start." It pulls pages through on copy and fax mode but not scan mode. Any ideas?

Current Answers

Answer #1: Posted by TheWiz on May 29th, 2014 2:44 PM
TheWiz

Member since:
October 13th, 2011

Points: 25,383,434
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I recommend calling Brother support at 877-276-8437 so they can walk you through some troubleshooting.

Related Brother International CS6000i Manual Pages

User Guide - Page 1

... by pulling on cord. Do not allow this machine to be left unattended while plugged in the instruction manual. 16. Return the machine to the symbol "{" position which represents off, then remove plug from the electrical outlet when removing covers, lubricating, or when making any other user servicing adjustments mentioned in . This sewing machine is...
User Guide - Page 3

... feet, needle, or other moving parts. 2. If the problem persists, please consult your eye on the foot controller. 4. For additional product information and updates, visit our web site at www.brother.com The contents of this manual and specifications of the most advanced computerized household sewing machines. To fully enjoy all the features, we suggest...
User Guide - Page 4

... Operation panel ...7 Flat bed attachment ...7 ACCESSORIES ...8 Optional accessories ...8 USING YOUR SEWING MACHINE 9 Power supply precautions ...9 Power supply ...9 Foot controller ...10 Sewing speed controller (for models equipped with the start/stop button 10 Changing the needle stop position ...10 THREADING THE MACHINE 11 Winding the bobbin ...11 Lower threading ...14 Upper threading ...16...
User Guide - Page 5

... equipped with the operation beep 62 INDEX ...63 4 NCBC2000.book Page 4 Thursday, October 21, 2004 4:32 PM 3. UTILITY STITCHES 32 OVERCASTING STITCHES 32 BASIC STITCHING ...33 Basic stitching ...33 BLIND HEM STITCHING 34 BUTTONHOLE SEWING 35 Button sewing ...38 ZIPPER INSERTION ...40 SEWING STRETCH FABRICS AND ELASTIC TAPE 41 Stretch stitching ...41 Elastic attaching...
User Guide - Page 6

... MACHINE PARTS AND THEIR FUNCTIONS The main parts a Bobbin winder (page 11) This winds the thread onto the bobbin for sewing with accessory compartment (pages 7 and 31) i Operation buttons (page 6) The operation buttons differ depending on and off. d Upper tension-control dial (page 29) This controls the tension of thread. j Operation panel (page 7) This is used to start...
User Guide - Page 7

... foot lever to sew" (page 28). The machine sews at a slow speed at the beginning of sewing while the button is lowered in place. For details, refer to "Starting to raise and lower the presser foot. h Bobbin cover Open the bobbin cover to set bobbin (for models equipped with the needle position button) Press the needle position...
User Guide - Page 8

... the front of the sewing machine, allows you wish to increase the stitch width.) a Flat bed attachment b Storage compartment Note ● Put the accessories in a compartment inside the compartment. For details, refer to select a stitch and specify how the stitch will be lost or damaged. 7 b Stitch selection keys Press the stitch selection keys...
User Guide - Page 9

... 4 Part Code U.S.A. We have designed these accessories to help you be able to carry out most sewing tasks. Note (For U.S.A. Others SA132 F016N: XC2215-002 135793-001 Part Name 1 Buttonhole foot ...XC1944-002 No. NCBC2000.book Page 8 Thursday, October 21, 2004 4:32 PM KNOWING YOUR SEWING MACHINE ACCESSORIES The following machine models: CS-6000, CS-5100, CS-4000, BC-2500, BC-2300...
User Guide - Page 10

... Pulling on . Do not subject the cord to "I". These things may result. a To turn off the sewing machine and unplug the power supply cord. X The sewing lamp goes off when the machine...fire, electric shock, or damage to the machine. ● Turn off . NCBC2000.book Page 9 Thursday, October 21, 2004 4:32 PM USING YOUR SEWING MACHINE Power supply precautions 1 Be sure to observe ...
User Guide - Page 11

... press harder, the machine's speed will run at a faster speed. Note ● When the foot controller is set to turn on the sewing machine. a Foot controller jack/socket CAUTION ● When connecting the foot controller, be set to prevent the machine from accidentally being started. Turn off the foot controller, the machine will stop position Normally, the sewing machine...
User Guide - Page 12

...fast bobbin winding, see page 13. a Pre-tension disk b Bobbin winder shaft c Bobbin CAUTION ● Only use the bobbin that comes with this sewing machine. e 11 b CAUTION...Pull up the spool pin as far as possible, and a then put a spool of the bobbin Turn on c the bobbin from other bobbins may tangle on this machine or bobbins of the thread through the hole on the sewing machine...
User Guide - Page 13

... bar does not move when you follow the instructions carefully. NCBC2000.book Page 12 Thursday, October 21, 2004 4:32 PM KNOWING YOUR SEWING MACHINE While holding the end of the thread, gently f press the foot controller or press (start/ stop button) (for models equipped with the start/stop button) to wind the thread around the bobbin, the...
User Guide - Page 14

... or press (start/stop button) (for models equipped with the start /stop button). Pull the thread to the right and pass it through 2 of the thread clockwise around the pre-tension disk (page 11... of the procedure in , the start /stop sewing (only for models equipped with the start . Follow steps 1 through e the slit in the bobbin. Note ● If the sewing machine is to be used to a ...
User Guide - Page 18

...of thread. NCBC2000.book Page 17 Thursday, October 21, 2004 4:32 PM Pull up the spool pin as far as possible, and c then put a spool of thread on page 20 for models equipped...cause sewing problems. ■ Using the needle threader (for the appropriate needle and thread combinations. Make sure the main power switch is lowered, the upper thread cannot be used with home sewing machine ...
User Guide - Page 19

... the needle. a 5 cm (2 inch) Note ● If you incorrectly feed the thread you and the hook passes through g the needle toward you may cause sewing problems. 18 NCBC2000.book Page 18 Thursday, October 21, 2004 4:32 PM KNOWING YOUR SEWING MACHINE Fully lower the needle threader lever. The hook will pull the thread through the needle.
User Guide - Page 22

... the handwheel a toward you (counterclockwise) so that the distance between the needle and the flat surface is not even, the needle is accidentally pressed and the machine starts sewing. NCBC2000.book Page 21 Thursday, October 21, 2004 4:32 PM CAUTION ● The appropriate fabric, thread and needle combinations are shown in "Checking the needle" . 1 Raise...
User Guide - Page 25

...presser foot holder to "Selecting stitching" (page 27). Raise the needle by pressing once or twice.) or a Mark b Needle position button If the sewing machine has been turned on, b turn it...the holder e so that the mark on the controller, the machine will start /stop button is accidentally pressed and the machine starts sewing. To select a stitch, refer to release the presser foot....
User Guide - Page 29

... turning the handwheel a toward you (counterclockwise) with your foot off the foot controller, or press h (start/stop button) once (if the machine was started by pressing once or twice.) a Presser foot lever or On models equipped with the start/stop button X The machine starts sewing. Raise the needle by turning the handwheel i toward you (counterclockwise) so that the mark...
User Guide - Page 39

... can be attached. Buttons with 2 or with the sewing machine. With a seam ripper, cut the middle part of the h gimp thread remaining at the rear of the machine on the base, to (to the thickness of the fabric, and then tie it . NCBC2000.book Page 38 Thursday, October 21, 2004 4:32 PM UTILITY STITCHES...
User Guide - Page 60

.... sew. Loosen the upper thread tension. The area around the hole in the presser foot is tangled in the bobbin case. The needle is not plugged in the needle plate is scratched. NCBC2000.book Page 59 Thursday, October 21, 2004 4:32 PM TROUBLESHOOTING If the machine stops working properly, check the following possible problems. If...

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