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Bose SoundLink Support Question

Bose SoundLink Support Question

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Question posted by hvallde on August 6th, 2012

My Soundlink Stopped Working

the laptop is paired with device, ran dxdiag, ran W7 diagnosticsa, device is on and paired and most of the time it will not work - any ideas?

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Related Bose SoundLink Manual Pages

Owner's guide - Page 2

... product in this product to rain or moisture. The exclamation point within the specified charging time. It is neither designed nor tested for future reference. Overcharging may cause the battery and...shock, do not use water to extinguish flames. Liquids can be used as the disconnect device, such disconnect device shall remain readily operable. • Do not place any way. Do not pierce, ...
Owner's guide - Page 3

...Refer all other electronics. Bose cannot warrant the safety and compatibility or assure the operability of time - Please dispose of storage, it in a built-in any ventilation openings. for safety-...before cleaning. 7. Important Safety Instructions 1. Keep these instructions - Only use the SoundLink system battery to protect it from overheating, put it may keep air from ...
Owner's guide - Page 4

... which the receiver is for general population. For factory use only. These limits are trademarks of the SoundLinkspeaker is connected. • Consult the dealer or an experienced radio/TV technician for a Class B digital device, pursuant to radio or television reception, which can radiate radio frequency energy and, if not installed and...
Owner's guide - Page 5

...to the address list enclosed in the carton for contact information. SoundLink speaker Power supply Power supply AC adapter(s) Remote control SoundLink USB key 1 If any room you listen in any part of...Bose® performance • Handy remote included Unpacking Check the carton for purchasing the SoundLink™ wireless music system. Now you can enjoy music from your computer in and ...
Owner's guide - Page 6

... on page 9. 2 To activate your country is not fully charged and may be in your new system and charge the battery: 1. Place the SoundLinkspeaker on the SoundLink speaker. CAUTION: Use this system only with the provided power supply or a replacement power supply from Bose Corporation. Your system includes one may be included...
Owner's guide - Page 7

... a USB port on the SoundLink USB key to 20 seconds the first time, much less after that. 3 The wireless source light should start flashing. 3. Wait a few seconds for your computer 1. Lift the antenna on your computer is flashing. Confirm that the wireless source light on the SoundLinkspeaker is on and starts flashing...
Owner's guide - Page 8

...; system establishes a wireless connection. Open the music application on , and you don't hear music from the speaker, your SoundLink™ system is the selected Output device. Note: While listening to music through the SoundLink wireless music system, you want to an Internet radio station and play the music you will not hear music through...
Owner's guide - Page 9

... "Charging the battery" on the remote causes the light for connecting to the SoundLink speaker Fast flashing: ........Establishing a connection On Connected to the SoundLink speaker Note: Each button pressed on page 9. Disconnect-reconnect button Press to disconnect or reconnect the SoundLink speaker Power light Off USB key is connected Brief flash: ........ Wireless source is selected...
Owner's guide - Page 10

... to the beginning of the previous track. 6 Press to skip to turn off the SoundLink system. Each time you can use the play or pause the current track on your computer. Press to play...not work for faster adjustment. Press to select the AUDIO IN source. TAB 8, 16 TAB 7, 15 TAB 6, 14 TAB 5, 13 TAB 4, 12 TAB 3, 11 TAB 2, 10 English OPERATION Remote control Press any device plugged ...
Owner's guide - Page 11

Plug the cable from the audio device into the AUDIO IN connector on the SoundLink system. 1. System volume touch controls • Touch to adjust the level. English TAB 2, 10 TAB 3, 11 TAB 4, 12 TAB 5, 13 TAB 6, 14 TAB 7, 15 TAB 8, 16 OPERATION SoundLinkspeaker volume controls Touch-sensitive volume controls are located on the...
Owner's guide - Page 12

... and hold the remote Off button and observe the battery light color. You can extend the battery operating time significantly by lowering the volume. To reactivate your SoundLink system, connect the power supply to the SoundLink speaker and charge the battery. 8 TAB 8, 16 TAB 7, 15 TAB 6, 14 TAB 5, 13 TAB 4, 12 TAB 3, 11 TAB...
Owner's guide - Page 13

.... If necessary, unplug the power supply from the AC outlet and the SoundLink speaker. 3. Wrap the power supply cord around the spool built into the top of the cord as needed and press it for travel: 1. Yellow: ... Recommended charging time is 10 hours. Slide the ball toward the end of the power supply...
Owner's guide - Page 14

TAB 8, 16 TAB 7, 15 TAB 6, 14 CARE AND MAINTENANCE TAB 5, 13 TAB 4, 12 TAB 3, 11 TAB 2, 10 English Replacing the SoundLinkspeaker battery To purchase replacement batteries, contact your thumbnail or a coin, push in the slotted knob and turn the slotted knob so the slot is horizontal. ...
Owner's guide - Page 15

... on page 14. 11 Replacing the remote battery When the remote stops operating or its range seems reduced, it locks into place. Replace...100ºC (212ºF), or incinerate. • Dispose of your SoundLink™ wireless music system, use solvents, chemicals, or sprays. &#... slot is incorrectly replaced. Be sure the battery is time to solve the problem. Cleaning To clean the exterior...
Owner's guide - Page 16

.... • Try the remote from a different location or try changing the location of interference such as another wireless device, a microwave oven, or wireless computer network router. My computer does not connect with the SoundLink speaker. TAB 8, 16 TAB 7, 15 TAB 6, 14 TAB 5, 13 TAB 4, 12 TAB 3, 11 TAB 2, 10 CARE AND MAINTENANCE English...
Owner's guide - Page 17

... again. • Increase the SoundLink system volume. • Check the SoundLink speaker battery status light. These cables have a normal USB male connector on one end and a female connector on the other. Poor reception, or audio is dropping out • Change the angle of interference, such as the audio output device for purchase at computer...
Owner's guide - Page 18

... card that is covered by the Bose organization in your limited warranty rights. Details of purchase from the speaker, it has successfully connected with proof of the limited warranty are provided on the SoundLink speaker. 2. Press and hold the wireless source button until both indicator lights change from flashing to always on how...
Owner's guide - Page 19

...°C (32°-113°F) Computer system recommendation Microsoft Windows® XP or Vista Mac OS® X 10.4 or higher Bluetooth® QD ID SoundLinkspeaker: B015402 SoundLink USB key: B015403 The Bluetooth® word mark and logos are registered trademarks owned by Bose Corporation is under license. Dimensions 6.7"H x 12.0"W x 5.1"D (17.0 cm...

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