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Bose 321 Support Question

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Question posted by eduardombustamante on December 31st, 2014

Remote Control Not Working

The remote has good batteries and lights up, but doesn't turn on the system; no way to turn it on manually or change the volume. System is useless.

Current Answers

Answer #1: Posted by waelsaidani1 on December 31st, 2014 11:19 PM
This answer was accepted by the poster of the original question.
waelsaidani1

Member since:
May 12th, 2013

Points: 19,501,797
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Hello refer here for information on Remote troubleshooting: http://worldwide.bose.com/productsupport/en_us/web/troubleshooting_lsv25_35_remote/page.html

Answer #2: Posted by TechSupport101 on December 31st, 2014 11:09 PM
TechSupport101

Member since:
May 24th, 2013

Points: 12,171,305
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points
Hi. The infared on the system or that on the remote (or one of the its dependencies) may have sadly failed.

Related Bose 321 Manual Pages

Owner's guide - Page 2

...of fire or electric shock, do not expose the system to wide slot, insert fully. These CAUTION marks are located...LASER LAITE LASER APPARAT CAUTION: Use of controls or adjustments or performance of used batteries properly, following any local regulations. Please read...;TENT. Batteries Please dispose of procedures other than those specified herein may result in this work may be...
Owner's guide - Page 3

... options 28 Loading and playing a CD 29 Basic CD operations 29 Changing CD settings 30 Using the sleep timer 30 ...continues AM256950_02_V.pdf ...system 16 Connecting your VCR to the system 16 Attaching the supplied antennas 17 Connecting cable FM radio 18 Make the power connection after all the others 18 Turning off the internal speakers in your TV 18 Installing remote control batteries...
Owner's guide - Page 4

... 33 Audio Setup menu 33 System Adjustments 35 Locating system settings 35 System Setup menu 36 DVD Setup submenu 36 Parental Control submenu 37 Reference 38 Taking care of your 3•2•1 home entertainment system 38 Cleaning the media center 38 Cleaning the speakers 38 Cleaning discs 38 Replacing the remote batteries 38 Troubleshooting 39 Customer service...
Owner's guide - Page 5

...an attractive floor-standing Acoustimass® module • Easy-to-use infrared remote control • Console input jacks for connecting other source components (such as 4 by...8226;2•1 system provides improved spaciousness from stereo recordings, and bold movie effects from surround-encoded materials. If a button has only a symbol, that appear on your new system's performance ...
Owner's guide - Page 6

... to use with black borders at the top and bottom of remote that is prohibited. 6 AM256950_02_V.pdf • January 29,...64257;dential unpublished works. 1992-1997 Dolby Laboratories. Use of feature films is prohibited. a source of composite video systems. Dolby* -...one of several composite video systems. The PAL format is the form of music on an infrared light beam. This is used...
Owner's guide - Page 8

...provided on the bottom of the system appears damaged, do not attempt to find the serial numbers on page 7. Note: Now is a good time to use it. If any... the safest way to the address sheet included in Figure 1. Speakers Rubber feet Rubber feet Acoustimass module Media center Batteries Remote control 120V power cord Antenna stand AM antenna Stereo cable Video cable...
Owner's guide - Page 16

... modulator for VIDEO INPUT when playing a DVD or other video source. Connecting your VCR to the system The type of video connection used with your TV and VCR (Figure 15 on page 17) must... AUDIO OUT L R TV Supplied video cable TV/VIDEO, INPUT, or AUX IN RCA cable TV/VIDEO TV remote Important Note: Your television must be able to connect your VCR composite video output directly to your TV. If ...
Owner's guide - Page 19

..., as shown. In Figure 19 below, both audio and video from the TV, while you to deliver high-quality home entertainment free of the remote, slide open the battery compartment (Figure 18). 2. Any non-cable/satellite TV sound comes directly from a cable or satellite box are routed through the VCR. System Setup Installing remote control batteries 1.
Owner's guide - Page 20

... TV audio is connected to use just one jack (for audio recording (Figure 21). System Setup Figure 20 The media center receives all of the media center provides audio output (RECORD) connections for instance, VIDEO 1) on your remote to select the sound from any video program you to the media center. This...
Owner's guide - Page 22

... components, such as the sound source and turns the system on. Unmutes the system volume. The remote control Buttons on the remote control are grouped according to turn on components connected to the previouslyselected FM station. POWER and MUTE controls Switches the system on or off . Unmutes the system volume. Unmutes the system volume. 22 AM256950_02_V.pdf • January 29...
Owner's guide - Page 24

...system turned on, the music center display lights up at once (Figure 23). Control panel and buttons The media center has eight buttons located on or off. Moves from one source selection to seek a radio station; hold down to tune to show the current system status. Opens/closes the disc tray. The display changes... FM stereo indicator Number of the remote control.
Owner's guide - Page 25

... Model 3•2•1 system turned on, you can use within the displayed menu. Title bar - Lists options for audio and video performance. Status display area - Displays status information when a status item is in Figure 24. Figure 24 Elements of items for this space. To select a menu item Use the remote control Tune or , Seek...
Owner's guide - Page 27

...while watching a movie, the disc must contain subtitle information. If it on with how the system remote control operates (as explained on page 22). • the region codes for video input from the...disc in order to close the tray. Repeat a chapter... Operation Turning your system on and off using the On/Off button ( ) on the remote control or the power button ( ) on top of this : ...
Owner's guide - Page 28

... how to use the Parental Control option, refer to the Sound Adjustments and System Adjustments sections of Parental Control. DVD-specific behavior When you can make to the settings, refer to the System Adjustments section on the DVD. Previous... For more details on changes you select features from any changes to play in many cases...
Owner's guide - Page 30

... seek operation stops. selection See System Adjustments on the remote. Note: Remember that system controls, like the sleep timer, will turn system off the TV or other sound source components. Manually tune to a station Press Tune or on page 35. For more details on changes you can press the Settings button on the remote control to gain access to the...
Owner's guide - Page 31

...Sound Adjustments on the remote control, press the number(s) for the preset station you want to change the preset number. See System Adjustments on .) ...AM band and 1-25 in media center display. Sets timer to turn off when time (01:00 to a particular preset number: ... media center display. 3. Always plays the FM broadcast in stereo. Press Enter. appears on media center display. To erase ...
Owner's guide - Page 32

... not set . selection See Sound Adjustments on page 35. Operation Changing AM settings Selection: AM setting options: What the setting affects: Sleep Timer: Station: Off Timer not set . Pressing AUX, Video 1 or Video 2 on the 3•2•1 system remote turns on the 3•2•1 remote control or media center to the stored preset station. Refer to...
Owner's guide - Page 38

... the system's enclosures, cleaning your speakers with a soft, damp cloth. Store each disc in its case, away from the center of the disc to spill into place. Battery compartment cover AA batteries 38 AM256950_02_V.pdf • January 29, 2002 Cleaning the speakers • Clean the surface of your discs, and replacing the remote control batteries. Wipe...
Owner's guide - Page 39

...unit to reset itself . Radio does not work • Point the remote control at least 20 inches (50 cm) ...System doesn't do any- • Make sure the unit is turned on the disc. DVD or CD does not play • Check to see if MUTE is • Check batteries and their polarity (+ and -). Remote control is lit on inconsistent or does not page 38. No sound • Increase the volume...
Owner's guide - Page 40

...out the information section on the warranty card that came with the system. Details of the warranty are compatible with Bose mounting accessories, ...1 video output Maximum ambient temperature 40˚C Dimensions Music center: 41/8"H x 131/4"W x 101/4"D (10.4 cm x 33.9 cm x 26.0 cm) Remote control: 11/8" H x 21/2" W x 81/16" D (3.0 cm x 6.5 cm x 20.5 cm ) Speakers: 31/2"H x 77/8"W x 51/4"D ...

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