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BenQ G922HDL Support Question

BenQ G922HDL Support Question

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Question posted by fsk1103 on April 1st, 2012

Benq 922 Hdl, Black Spots

Hi, I have recently purchase benq 922 hdl monitor and was very satisfied with it but one day after cleaning it, i found some black spot getting created at the bottom of the screen, i called benq service center a tech came and he said this is not covered under warranty and left without any suggestion or solution, i found that it happened due to cleaning agent creates air bubble  and not covered under warranty on benq website i understand that's my fault but know what? what should i do. any suggestion will be appreciated

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Related BenQ G922HDL Manual Pages

User Manual - Page 1

LCD Monitor User Manual G922HDL/G922HDAL Welcome
User Manual - Page 2

... any of the above mentioned misuse or other risks. Clean the LCD monitor surface with respect to the contents hereof and specifically disclaims any warranties, merchantability or fitness for any particular purpose. No part of this publication may expose you are for servicing. 2 Disclaimer BenQ Corporation makes no representations or warranties, either expressed or...
User Manual - Page 3

...Getting started ...4 Getting to know your monitor 6 Front view ...6 Back view ...6 How to assemble your monitor hardware 7 How to detach the stand base 10 Getting the most from your BenQ monitor 11 How to install the monitor on a new computer 12 How to upgrade the monitor...XP system 16 Picture optimization ...17 How to adjust your monitor 18 The control panel ...18 Hot key mode ...19 Main ...
User Manual - Page 4

Getting started 1. BenQ LCD Monitor Monitor Base Quick Start Guide CD-ROM Power Cord (Picture may differ from product supplied for your region) Signal Cable: D-Sub 4 Getting started When unpacking please check you have the following items. If any are missing or damaged, please contact the place of purchase for a replacement.
User Manual - Page 5

The fitted foam packing is ideal for use in the future when you may need to transport the monitor. Signal Cable: DVI-D (optional accessory for models with DVI inputs, sold separately) Consider keeping the box and packaging in storage for protecting the monitor during transport. Getting started 5
User Manual - Page 6

Getting to know your monitor D-Sub input socket 6 Getting to know your monitor Front view Back view 1. DVI-D input socket (Analog-only models do not have the DVI-D input socket) 3. AC power input jack 2. 2.
User Manual - Page 7

... to do so. 1. How to assemble your warranty. Placing the screen surface on an object like the monitor packaging bag on your monitor hardware 7 Protect the monitor and screen by clearing a flat open area on the desk for padding. Carefully lift the monitor, turn -on a flat clean padded surface. How to assemble your desk and placing a soft...
User Manual - Page 8

... cord into the socket labelled 'POWER IN' on the rear of the DVI-D cable to the monitor DVI-D socket and the other end to assemble your computer. (optional, not available for analog-only...port on the same PC. The only case in which both DVI-D cable and D-Sub cable on your monitor hardware Connect the PC video cable. 2. Either Or 8 How to a power outlet just yet. Connect ...
User Manual - Page 9

.... Turn on the computer too, and follow the instructions in place behind the monitor stand. 5. Release the cable retaining clip by pressing the power key. Position the cables together and reinsert the clip over them to assemble your BenQ monitor on page 11 to and turn it on the power. Plug the other...
User Manual - Page 10

... the power before unplugging the power cable. Protect the monitor and screen by clearing a flat open area on a flat clean padded surface. 2. Please be careful to prevent damage to assemble your monitor hardware Sliding or scraping the monitor around on the desk for padding, before unplugging the monitor signal cable. Press the locking clips to detach...
User Manual - Page 11

.... Getting the most benefit from installing software on the BenQ LCD Monitor CD-ROM. At that point, click the Have Disk button, insert the BenQ LCD Monitor CD-ROM and select the appropriate monitor model. The circumstances under which has security access requirements, network policy settings may prevent you from your new BenQ color LCD flat screen monitor, you...
User Manual - Page 12

... on the computer. 3. When Windows starts, it (and has monitor driver software installed), you are adding the BenQ LCD Monitor to an existing computer that the wizard has selected the correct name of your BenQ monitor Restart the computer. 12 Getting the most from your monitor and click Next. 6. Click Finish. 7. If you should instead be following...
User Manual - Page 13

... software involves selecting an appropriate information file (.inf) on other versions of this driver on the BenQ LCD Monitor CD-ROM for the particular model monitor you through the file selection and installation process. Getting the most from the CD. Windows has an Upgrade Device Driver Wizard to automate the task and guide you...
User Manual - Page 14

...and Printers, and right-click the name of your monitor from your BenQ monitor You may differ from the example above depending upon your monitor from the menu. How to your computer. 9. Open...install the appropriate monitor driver files to install on the computer. 6. Click Browse and navigate to the following directory: d:\BenQ_LCD\Driver\ (where d is complete. 14 Getting the most ...
User Manual - Page 15

... be 'D:' or 'E:' or 'F:' etc. 9. The Display Settings window will copy and install the appropriate monitor driver files to your BenQ monitor 15 Click the Advanced Settings button. Select the correct folder name of your monitor from your computer. 10. Getting the most from provided driver list, and click Next. Right-click the desktop and select...
User Manual - Page 16

...have found and selected the BenQ driver on the computer you to restart your BenQ monitor Click the Properties button.... 16 Getting the most from the list. Select (single-click) the correct name of view is only one monitor in...Themes | Change the screen resolution. This will display. 3. The menu options displayed will depend upon which type of your new monitor, the proper drivers ...
User Manual - Page 17

... AUTO key and the Auto Adjustment function will be disabled, because the monitor will automatically display the best image. If you connect a digital video output using geometry menu items. To assist you in this endeavour, BenQ has provided a screen test image utility which you use the AUTO key function. Picture optimization 17 When...
User Manual - Page 18

... or off. The hot-keys will display a graduated scale for Brightness and Contrast. 5. 6. How to adjust your monitor The control panel 1. "AUTO": Adjust vertical position, phase, horizontal position and pixel clock automatically. 2. OSD = On Screen Display. Hot-key displays will only operate while the OSD menu is the hot key for Input...
User Manual - Page 30

... your computer and monitor go into a low power "sleep" mode when not actively in extension cables. Pixel errors can be seen: One of several pixels is permanently black, one or more pixels are permanently white, one or more pixels are permanently red, green, blue or another color. • Clean the LCD screen. • Cycle...
User Manual - Page 31

... Screen Resolution"...monitor at its native resolution, but the image is preset to be accessible. The OSD controls are running at its native resolution. You are inaccessible: • To unlock the OSD controls when the OSD is still distorted. If your problems remain after checking this manual, please contact your dealer to get... Support@BenQ.com ...type of purchase or e-...

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