Beats by Dr Dre beatbox portable Support Question
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Question posted by jennafacenicole92 on March 9th, 2023
Beatbox Portable Sound
Current Answers
Answer #1: Posted by SonuKumar on March 9th, 2023 9:15 AM
- Check the volume on your phone and the Beatbox Portable. Make sure both are turned up and not muted.
- Try connecting the Beatbox Portable to another device to see if it works. This will help you determine if the issue is with the speaker or your phone.
- Check if the Bluetooth connection is stable. Sometimes, if there are too many devices connected to the Beatbox Portable, it can cause connectivity issues. Try disconnecting other devices and see if it makes a difference.
- Reset the Beatbox Portable by turning it off and then back on again. You can also try resetting the Bluetooth connection by deleting the speaker from your phone's list of connected devices and pairing it again.
- Check the audio cable connection. If you are using an audio cable to connect your phone to the speaker, make sure it is plugged in all the way.
If none of these troubleshooting steps work, it's possible that there is a hardware issue with the speaker. In that case, you may need to contact Beats By Dr Dre customer support for further assistance.
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Regards,
Sonu
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