Acer K242HQL Support Question
Acer K242HQL Support Question
Find answers below for this question about Acer K242HQL.Need a Acer K242HQL manual? We have 1 online manual for this item!
Question posted by kevinfish on May 11th, 2017
Problem With My New Acer Screen
Good Afternoon,I am having issues with my new Acer Screen. Instead of having one full screen, it has 4 smaller images of the same picture on the screen.Can you please come back to me.ThanksKevin
Current Answers
Answer #1: Posted by techyagent on May 12th, 2017 5:31 AM
techyagent
Member since:
June 17th, 2014 Points: 4,799,790
Member since:
June 17th, 2014 Points: 4,799,790
Try this 1
1) When you switch ON your computer, start tapping the "F8" key to get
"Windows Advanced Options"( if boot menu appears, press "Esc" key and
keep tapping the F8 key)
Select the option "Safe Mode".
When the desktop appears, Click on Start --> Run --> Type devmgmt.msc and
press Enter. "Device Manager" will be opened.
Expand "Display adapters" --> Under the "Display adapter", right-click on your
display adapter (Example : Display adapter may be Nvidia or VIA etc ) -->
Select the option "Uninstall" --> Restart your laptop.
2) If the problem still exists then try connecting an external monitor to your
laptop. Just look for the VGA connector ( there will be a monitor symbol ) in your
laptop and connect it to the external monitor then switch ON your laptop.
Note : If you failed to get the display in external monitor, then use the proper
combination keys(like Fn+F5/ the function key that's having the monitor symbol
on it) to toggle between your laptop screen and the external monitor.
Check if are able to get a normal screen display in the external monitor or not.
1) When you switch ON your computer, start tapping the "F8" key to get
"Windows Advanced Options"( if boot menu appears, press "Esc" key and
keep tapping the F8 key)
Select the option "Safe Mode".
When the desktop appears, Click on Start --> Run --> Type devmgmt.msc and
press Enter. "Device Manager" will be opened.
Expand "Display adapters" --> Under the "Display adapter", right-click on your
display adapter (Example : Display adapter may be Nvidia or VIA etc ) -->
Select the option "Uninstall" --> Restart your laptop.
2) If the problem still exists then try connecting an external monitor to your
laptop. Just look for the VGA connector ( there will be a monitor symbol ) in your
laptop and connect it to the external monitor then switch ON your laptop.
Note : If you failed to get the display in external monitor, then use the proper
combination keys(like Fn+F5/ the function key that's having the monitor symbol
on it) to toggle between your laptop screen and the external monitor.
Check if are able to get a normal screen display in the external monitor or not.
thanks
Techygirl
Related Acer K242HQL Manual Pages
User Manual - Page 2
... companies' product names or trademarks are used herein for a particular purpose. Acer LCD Monitor User's Guide Original Issue: 10 /2014
Changes may be reproduced, stored in a retrieval system, ...model number and purchase information.
Acer Incorporated. The serial number and model number are registered trademarks of purchase information in new editions of this publication without ...
User Manual - Page 3
... after switching the image, when the same image is displayed for future reference. Keep this case, the screen is attached to its base before connecting the power
cord to the AC power outlet.
• Make sure both the LCD monitor and the computer are normal with the LCD monitor and do not indicate a problem.
• Due...
User Manual - Page 5
...properly grounded before inserting the power cord plug.
Note: The grounding pin also provides good protection from the wall outlet and refer servicing to dangerous voltage points or other nearby...outlet that is equipped with the supplied power supply cord set , make sure that the new power cord meets the following the operating
instructions Also, make sure that the total rating...
User Manual - Page 6
...areas where you would normally be advised to turn off the device near gas pumps at Acer are often, but not always, marked. chemical plants; Areas with a potentially explosive ...atmosphere and obey all signs and instructions. Keep them out of the reach of other products. acer-group .com for further information on boats, chemical transfer or storage facilities, vehicles using liquefied ...
User Manual - Page 7
... effect on the Waste from Electrical and Electronics Equipment (WEEE) regulations, visit
http://www.acer group.com/public/Sustainability/
LCD pixel statement
The LCD unit is produced with high-precision manufacturing techniques. For more information on the recorded image and does not constitute a malfunction. Nevertheless, some pixels may occasionally misfire or appear...
User Manual - Page 8
... persistent discomfort and/or pain related to computer use . Observe the following tips:
• refrain from Sleep mode by adjusting the viewing angle of the monitor, using a footrest, or raising your sitting height to achieve maximum comfort. The following symptoms may complain of eyestrain and headaches after long hours of working...
User Manual - Page 9
Developing good work habits to reduce eyestrain. The following...than the top edge of the display so your
eyes point downward when looking away from the monitor and
focusing on how to make your display in such a way that the side faces the ..., glare, excessive room lighting, poorly focused screens, very small typefaces and low-contrast displays could stress your eyes from drying out.
User Manual - Page 10
RU Jan / Sr. Manager Regulation, Acer Inc.
Nov. 03, 2014 Date
8F, 88, Sec. 1, Xintai 5th Rd., Xizhi New Taipei City 221, Taiwan
4Q 242HQL
We hereby declare above product is in compliance with the essential requirements and other relevant provisions of EMC Directive ...
User Manual - Page 11
...-4147
The following two conditions: (1) this device may not cause harmful interference, and (2) this declaration:
Product: Model Number: SKU Number:
LCD Monitor K242HQL K242HQL ("x" = 0~9, a ~ z, A ~ Z or Blank)
Name of Responsible Party: Acer America Corporation
Address of the FCC Rules. Acer America Corporation 333 West San Carlos St., Suite 1500
San Jose, CA 95110, U. S. A.
User Manual - Page 12
...Cleaning your monitor
Connecting/disconnecting...Commission
Declaration of Conformity
Unpacking
Attaching/removing the base
Screen position adjustment
Connecting the power cord
Power saving
Display...)
Connector pin assignment
Standard timing table
Installation
User controls
How to adjust a setting
Acer eColor Management
User
Troubleshooting
VGA mode
DVI
mode
1
iii iii iii iii iii iv...
User Manual - Page 13
Unpacking
Please check that the following items are present when you unpack the box, and save the packing materials in case you need to ship or transport the monitor in the future. LCD monitor
Quick start guide
HDMI Cable (Optional)
D-sub cable (Option)
DVI cable (Option)
AC power cord
EN-1
User Manual - Page 14
... by using both of the monitor as shown below. Carefully place the monitor face-down .
EN-2 Attaching the Base
Note: Remove the monitor and monitor base from its packaging. Screen position adjustment
To optimize the viewing position, you can be adjusted to hold the edges of your hands to 25 degrees up or 5 degrees down...
User Manual - Page 19
... to the computer. b Connect the VGA video cable to diagnose the problem.
2
EN-7 d HDMI Cable (Only HDMI Model) a. Make sure both the monitor and computer are switched off . (2) Connect one end of the 24-pin DVI cable to the back of the monitor and the other end to a properly grounded AC outlet.
3 Turn...
User Manual - Page 20
Using the Shortcut Menu
Press the function button to open the Acer eColor Management OSD and access the scenario modes. The shortcut menu lets you will see the following messages on right top side of screen to your monitor. (a) VGA input (b) DVI input (c) HDMI input As you cycle through the sources you quickly select...
User Manual - Page 21
....
R eflects n a tive d isp lay mode capability
N/A
Grahpic mode
Enhances colors and emphasize fine detail. EN-9 Pictures and photographs appear in vibrant colors with sharp detail. Acer eColor Management
Operation instructions
Step 1: Press " " Key to open the Acer eColor Management OSD and access the scenario modes
Step 2: Press " " or " " to select the mode Step...
User Manual - Page 22
... LCD Monitor. Then navigate to
the picture element you wish to adjust. 3 Use the / keys to adjust the sliding scales. 4 The Picture menu can be used to bring up the OSD. 2 Using the / keys, select Picture from ...Adjusting the OSD settings
Note: The following page: Adjusting the picture quality
1 Press the MENU key to adjust the current Brightness, Contrast,
Colour Temp, Auto Config and other...
User Manual - Page 23
Then navigate to the feature you wish to bring up the OSD. 2 Using the directional keys, select OSD from the on screen display.
EN-11 Adjusting the OSD position
1 Press the MENU key to adjust.
User Manual - Page 24
Then navigate to
the feature you wish to adjust. 3 The Setting menu can be used to bring up the OSD. 2 Using the / keys, select Setting from the OSD. EN-12
Adjusting the setting
1 Press the MENU key to adjust the screen Menu Language and
other important settings.
User Manual - Page 26
... self-diagnose the problem.
Check if the video signal cable is missing, off the monitor. Unstable picture Abnormal picture
Check if the computer system is switched on your LCD monitor for a few seconds after adjusting the size of monitor.
Using the OSD, adjust focus, clock, Hposition and V-position with nonstandard signals. EN-14
Image is properly connected...
User Manual - Page 27
... power cord is switched on and in power saving/ standby mode. Check if the video signal cable is properly connected at the back of monitor.
Check the power switch.
DVI
mode
Problem No picture visible
LED status Blue
Off
Remedy
Using the OSD, adjust brightness and contrast to maximum or reset to the...
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