Acer Aspire V5-471 Support Question
Acer Aspire V5-471 Support Question
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Related Acer Aspire V5-471 Manual Pages
Acer V5-471 Notebook Service Guide - Page 2
... to change without notice.
Date
Chapter
Updates
Service guide files and updates are no representations or warranties, either expressed or implied, with respect to this Aspire MS2360 Service Guide.
Acer V5-471 Notebook Service Guide - Page 8
... Codes 4-31
CHAPTER 5 Jumper and Connector Locations
Mainboard Layout 5-3
Clearing Password Check and BIOS Recovery 5-7 Clearing the BIOS Passwords 5-7 Performing a BIOS Recovery 5-8
CHAPTER 6 FRU List
Aspire MS2360 6-4
Exploded Diagrams 6-4 Main Assembly 6-4 LCD Assembly 6-6
FRU List 6-7
viii
Acer V5-471 Notebook Service Guide - Page 12
... Specifications 1-23 Processor 1-24 Processor Specifications 1-25 System Memory 1-25 Graphics Controller 1-26 VRAM (Discrete models only 1-26 System BIOS 1-27 Keyboard 1-27 Hard Disk Drive 1-28 Super-Multi Drive 1-29 Card Reader 1-29 LCD Panel 1-30
1-2
Acer V5-471 Notebook Service Guide - Page 16
...;1366×768, 60 Hz Maximum Resolution HDMI: 1900x1200 Maximum Resolution D-Sub: 2560x1600
Storage Subsystem 0
Hard disk drive
0
2.5-inch, 7.0 mm, 5400 rpm SATA hard disk drive (HDD)
Optical disc drive
0
Slim-type SATA optical disc drive (ODD)
Detailed read/write specifications on page 1-29.
Acer V5-471 Notebook Service Guide - Page 24
... such as a table or the
handle of a locked drawer.
Some
keyless models are also available.
1-14
Hardware Specifications and Configurations Icon
Item
Description
1
Optical disc drive
Internal optical disc drive; Insert the lock into the
notch and turn the key to a Kensington-compatible computer
security lock.
Right View
Table 1-4. Right View
No.
Acer V5-471 Notebook Service Guide - Page 38
Hard Disk Drive
Item
Specification
Vendor and models
HGST HTS545032A7E384, SEAGATE ST320LT020/ 9YG142-188, WD WD3200LPVT-22G33T0
HGST HTS545050A7E380, SEAGATE 9WS142-188 ST500LT012, WD WD5000LPVT-22G33T0,
Product series
&#...
Acer V5-471 Notebook Service Guide - Page 39
... (MMCplus™) Secure Digital™ (SD) 65 nm
Hardware Specifications and Configurations
1-29
Super-Multi Drive
Item Vendor and models
Interface Transfer rates
DVD-RAM DVD-R DVD-R DL DVD-RW DVD+R DVD+R DL DVD+RW...memory Loading mechanism Release mechanism
Power requirement
Specification
HLDS Super-Multi DRIVE 9.0mm Tray 8X GU61N LF+HF W/O bezel SATA
Slim-type SATA
Read 5x 8x 6x 6x ...
Acer V5-471 Notebook Service Guide - Page 43
... USB 2.0 / USB 3.0 -
AC adapter disconnected: Blinking amber: Battery charge is in critically low state Indicator off .
Flashes amber when there is hard drive activity. Integrated in the Mobile Intel®
HM70/HM77 Express Chipset
USB 2.0 - Flashes blue when there is an active wireless connection. Hardware Specifications and...
Acer V5-471 Notebook Service Guide - Page 64
...
Description Model name and core frequency of the installed processor Core frequency of the installed processor Model name of the installed hard drive Serial number of the installed hard drive Model name of the installed optical device Current system BIOS version Current firmware version of the system VGA Current keyboard controller version...
Acer V5-471 Notebook Service Guide - Page 68
... User Password Set HDD Password Password on Boot
Description Supervisor password setting User password setting Hard drive password setting Option to set the supervisor password Option to set a user password Option to set the hard drive password Option to enter the password, three attempts are allowed before system halts. Enabled or Disabled...
Acer V5-471 Notebook Service Guide - Page 71
... bootable device Press to select a device and press F5 or F6 to boot the operating system. Network boot 4. External USB hard drive 5.
Boot 0
Use this tab to set the preferred drive sequence in the following order: 1. BIOS Boot
System Utilities
2-11 Figure 2-8. By default, the computer searches for boot devices in which...
Acer V5-471 Notebook Service Guide - Page 90
.... Removing the ODD Module 0
1.
Screw Step
ODD Module Disassembly
Screw M2.5 × L5
Quantity 1
Screw Type
3. Gently pull out the ODD module from the ODD drive bay.
3-12
Figure 3-8.
Acer V5-471 Notebook Service Guide - Page 153
Screws Step
ODD Bracket Reassembly
Screw M2 × L3
Quantity 2
Screw Type
4. Figure 3-111. ODD Module Machine Maintenance
3-75 ODD Bracket Screws
Table 3-110. Figure 3-110. Secure the ODD module to the bracket using two screws. Gently push the ODD module into the ODD drive bay until the ODD connector latch into place.
3.
Acer V5-471 Notebook Service Guide - Page 176
Other Functions Failure 0
1. Change mainboard to check if current one is defective.
4-18
Troubleshooting Check if external modules are functioning correctly. 2. Check if drives are functioning correctly. 3.
Acer V5-471 Notebook Service Guide - Page 177
...:
Non-Acer devices Printer, mouse, and other external devices Battery pack Hard disk drive DIMM CD-ROM/Diskette drive Module PC Cards 4. Rerun the test to isolate the failing FRU (do not replace non-defective FRU).
Apply power...
Acer V5-471 Notebook Service Guide - Page 178
...)
070
Real Time Clock Error
071
CMOS Battery Bad
072
CMOS Checksum Error
110
System is critically high. Error Codes 0
Table 4-2. IDE Primary Channel Master Drive Error
(The causes will issue four (4) short beeps, then shuts the system down .
CPU BIOS Update Code Mismatch
2. In this situation BIOS shuts the system...
Acer V5-471 Notebook Service Guide - Page 181
... Non-Maskable Interrupts (NMIs)
8Ah
Initialize Extended BIOS Data Area
8Bh
Test and initialize PS/2 mouse
8Ch
Initialize floppy controller
8Fh
Determine number of ATA drives (optional)
90h
Initialize hard-disk controllers
91h
Initialize local-bus hard-disk controllers
92h
Jump to UserPatch2
93h
Build MPTABLE for multi-processor boards
95h...
Acer V5-471 Notebook Service Guide - Page 182
... late
4-24
Troubleshooting BIOS Beep Codes
Code 99h
Beeps
POST Routine Description Check for SMART drive (optional)
9Ah
Shadow option ROMs
9Ch
Set up Power Management
9Dh
Initialize security engine (optional...)
9Eh
Enable hardware interrupts
9Fh
Determine number of ATA and SCSI drives
A0h
Set time of day
A2h
Check key lock
A4h
Initialize Typematic rate
A8h
...
Acer V5-471 Notebook Service Guide - Page 202
Aspire MS2360 Exploded Diagrams 6-4
Main Assembly 6-4 LCD Assembly 6-6 FRU List 6-7
6-2
Acer V5-471 Notebook Service Guide - Page 203
... the regional Acer office on how to dispose it properly, or follow the local government ordinance or regulations on how to repair or for the Aspire MS2360.
For ACER AUTHORIZED SERVICE PROVIDERS, the Acer office may have a DIFFERENT part number code from those given in global configurations for RMA (Return Merchandise...
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