Acer Aspire 5750 Support Question
Acer Aspire 5750 Support Question
Find answers below for this question about Acer Aspire 5750.Need a Acer Aspire 5750 manual? We have 2 online manuals for this item!
Question posted by margauxp8 on May 26th, 2015
Keyboard And Touchpad Not Working
Hello, Yesterday, the keyboard and then the touchpad of my Acer Aspire 5750 suddenly stopped working. I plugged an USB mouse in but could not find a way to make my keyboard work. I tried to remove the battery and put it back in, but no sign of improvement. Do you have any solution to give me? It is still under warranty but I bought it in Switzerland and now I am living in the UK, is there a possibility to send it somewhere in the UK to get it fixed? Thank you for your help. Margaux
Current Answers
Answer #1: Posted by TechSupport101 on May 26th, 2015 1:38 AM
TechSupport101
Member since:
May 24th, 2013 Points: 12,171,305
Member since:
May 24th, 2013 Points: 12,171,305
Obtain an external USB keyboard and mouse and with those initiate a system restore to atleast two or so days back on the system restore calender as drivers for the two must have sadly gone corrupt.
Related Acer Aspire 5750 Manual Pages
Quick Start Guide - Page 3
... everyday projects with Windows Live Photo Gallery. Find and organize the answers you need using Bing™, so you can make faster, more informed decisions. Then share them on Facebook, YouTube or Windows Live. Productivity Software Work Great with Bing -- Aspire Notebook Series
Quick Guide
Acer recommends...
Search & Decide with Microsoft® Office 2010 -
Quick Start Guide - Page 5
...with setting up your new computer. For more on Aspire Generic User Guide.
If Adobe Reader is available ... notebook. Follow the instructions on such subjects as using the keyboard and audio, etc.
Such instances are only contained in certain...". 3
First things first
We would like to thank you for making an Acer notebook your choice for meeting your computer can help you use Adobe...
Quick Start Guide - Page 7
...Click buttons (left The left and right buttons function like a computer mouse.
5
English
# Icon 3
4 5
Item Power button / indicator
Keyboard Touchpad
6
HDD indicator
Communication indicator
Power indicator
Description Turns the computer on and off. Charging: The light shows amber when the battery is active. Indicates the computer's wireless connectivity device status. Indicates the...
Service Guide - Page 5
... Drive 1-7 Communication 1-7 Dimension and Weight 1-8 Power Adapter and Battery 1-8 I/O Ports 1-8 Special Keys and Controls 1-9 Environment 1-9 Warranty 1-9 Optional Items 1-9 Software 1-10
Notebook Tour 1-11 Top View 1-11 Closed Front View 1-13 Left View 1-14 Right View 1-15 Base View 1-16 Touchpad Basics 1-17 Using the Keyboard 1-18 Windows Keys 1-19 Hotkeys 1-20 System Block...
Service Guide - Page 7
... DIMM (Dual In-line Memory Module) Module Removal . . . .3-22 DIMM Module Installation 3-22 Keyboard Removal 3-23 Keyboard Installation 3-24 Upper Cover Removal 3-25 Upper Cover Installation 3-27 Touchpad Board FFC Removal 3-28 Touchpad Board FFC Installation 3-29 Power Board Removal 3-30 Power Board Installation 3-30 USB Module Removal 3-31 USB Module Installation 3-32 Bluetooth Module...
Service Guide - Page 8
...54 LCD Brackets Installation 3-54 WLAN and 3G Antenna Removal 3-55 WLAN and 3G Antenna Installation 3-56 Microphone Module Removal 3-57 Microphone Module Installation 3-57
CHAPTER 4 Troubleshooting
Introduction 4-3 General Information 4-3
Power On Issues 4-4 No Display Issues 4-5 LCD Failure 4-7 Keyboard Failure 4-8 Touchpad Failure 4-9 Internal Speaker Failure 4-10 Microphone Failure...
Service Guide - Page 10
CHAPTER 7 Model Definition and Configuration
Aspire 5750 7-3 Aspire 5750G 7-17
CHAPTER 8 Test Compatible Components
Microsoft® Windows® 7 Environment Test 8-4 Aspire 5750/5750G 8-4
CHAPTER 9 Online Support Information
Introduction 9-3
http://xmycomp.su
Service Guide - Page 12
... Drive 1-7 Communication 1-7 Dimension and Weight 1-8 Power Adapter and Battery 1-8 I/O Ports 1-8 Special Keys and Controls 1-9 Environment 1-9 Warranty 1-9 Optional Items 1-9 Software 1-10
Notebook Tour 1-11 Top View 1-11 Closed Front View 1-13 Left View 1-14 Right View 1-15 Base View 1-16 Touchpad Basics 1-17 Using the Keyboard 1-18 Windows Keys 1-19 Hotkeys 1-20 System Block...
Service Guide - Page 30
..., press and hold the key before pressing the other key in Sleep mode.
+ + +
Display toggle Screen blank Touchpad toggle
Switches display output between the display screen, external monitor (if connected) and both. Keyboard Hotkeys
Hotkey
Icon
Function
+
Communication switch
+
Sleep
Description
Enables/disables the computer's communication devices. (Communication devices may...
Service Guide - Page 37
... Broadcom BCM57785 RJ45 RJ45 at the left side Supports 10/100/1000
Keyboard
Item Type Total number of keypads Windows logo key Internal & external keyboard work simultaneously Features
Specification New Acer AC7T flat keyboard 103-US/104-UK /107-JP keys Yes Plug USB keyboard to Acer BIOS specification.
DMI utility for system control Support SMBIOS 2.3 ,PCI2.2. BIOS
Item...
Service Guide - Page 78
...3-22 Keyboard Removal 3-23 Keyboard Installation 3-24 Upper Cover Removal 3-25 Upper Cover Installation 3-27 Touchpad Board FFC Removal 3-28 Touchpad Board FFC Installation 3-29 Power Board Removal 3-30 Power Board Installation 3-30 USB Module Removal 3-31 USB Module Installation 3-32 Bluetooth Module Removal 3-33 Bluetooth Module Installation 3-33 RTC Battery Removal 3-34 RTC Battery...
Service Guide - Page 82
...;eсduмreаsнуалы, Battery
Keyboard
3G Card
Lower Cover Door
3G Module
Dummy Card
Upper Cover DIMM Module HDD Module WLAN Module
HDD Carrier
ODD Module Touchpad FFC
Power Board
Bluetooth Module
USB Module
Speaker Module
RTC Battery
LCD Module (Figure 3-2)
Mainboard
CPU
Thermal Module
3G Board
Figure...
Service Guide - Page 100
... Frame Flanges 2. Install battery pack. Keyboard FPC 4. A Figure 3-21. Refer to mainboard connector (A) (Figure 3-20). 3.
Secure the six latches. 5. Insert keyboard frame flanges (A, Figure 3-21) into upper cover slots. Place keyboard frame flush against the upper cover. http://3m-2y4comp.su Mуaтcбhуin Figure 3-20. Remove keyboard FPC (B) from mainboard...
Service Guide - Page 136
Introduction 4-3 General Information 4-3
Power On Issues 4-4 No Display Issues 4-5 LCD Failure 4-7 Keyboard Failure 4-8 Touchpad Failure 4-9 Internal Speaker Failure 4-10 Microphone Failure 4-12 USB Failure 4-13 Wireless Function Failure 4-14 Bluetooth Failure 4-15 Card Reader Failure 4-16 Thermal Unit Failure 4-17 Other Functions Failure 4-18 ODD Failure 4-19 Intermittent ...
Service Guide - Page 156
...1080;hoсoмtinаg If the drive works with alternate discs, the original disc is experiencing ...mouse uses a wireless connection, insert new batteries and confirm there is more than one year old, replace the CMOS battery. 2. If the BIOS settings are still lost, replace the cables.
5. Use a different mouse. 2. Use a different program to the mouse user manual. 3. Remove...
Service Guide - Page 160
... terminal is being enabled
0x90 0x91
Keyboard reset USB Keyboard disable
0x92 0x93
Keyboard detection Report that the usb keyboard is being enabled
0x94
Clear the keyboard buffer
0x95 0x98
Init Keyboard Mouse reset
0x99
Mouse disable
0x9A 0x9B
Detect PS2 mouse Report that the mouse is being enabled
0xB8
Peripheral removable media reset(ex:IsaFloppy, USB device)
http://4m-2y6comp.su...
Service Guide - Page 174
... BIOS Password Check
0
If a BIOS password (Supervisor Password and/or User Password) is only for the Aspire 5750/5750G. Clearing Password Check and BIOS Recovery 0
This section provides users with the following procedure is set, the...1080;caсtiмonаs Remove power from system. 3.
Remove HDD, AC adapter and Battery. 2. Disconnect RTC Battery. 4. CMOS Jumper
Table 5-6.
Service Guide - Page 181
...;-3 NOTE: NOTE:
To scrap or to return the defective parts, users should follow the rules set by the regional Acer office to this printed Service Guide. Refer to order FRU parts for the Aspire 5750/5750G. NOTE: NOTE:
WHEN ORDERING FRU PARTS, check the most up-to return it properly, or follow the...
Service Guide - Page 279
... cards, and peripherals which have passed these tests.
Compatibility Test Report released by Acer's internal testing department. Test Compatible Components
This computer's compatibility is tested and verified by the Acer Mobile System Testing Department. http://Tmesyt cCoommppat.isblue C-oЗmаpпonчeаntсs 8а-3 Refer to the Aspire 5750/5750G.
Service Guide - Page 284
Aspire 57050/5750G (Continued)
Vendor
Type
Description
P/N
60002036 SEAGATE
N160GB5.4KS
HDD SEAGATE 2.5" .../P. Table 8-1. SATA 8MB LF+HF F/W:0001SDM1
KH.25001.019 KH.75001.011
Keyboard
60004864 DARFON
LAN
AC7T_A10B
Keyboard ACER AC7T_A10B AC7T Internal 17 Standard Black NONE Y2010 Acer Texture
KB.I170A.143
60001948 BROADCOM
LCD
BCM57785X
Broadcom BCM57785X
NI.22400.052
10001038...
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