Acer 5102WLMi Support Question
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Question posted by jbb41844 on May 26th, 2023
The Optical Drive Tray Is Stuck Halfway Out And I Cannot Push It Back In.
Current Answers
Answer #1: Posted by Mayshelll on May 26th, 2023 4:48 PM
1. Restart your computer: Sometimes a simple restart can solve the problem.
2. Check for locking software: Make sure there is no software on your computer that is preventing the tray from being opened.
3. Eject through the computer: Open the Computer folder, right-click the icon for the CD or DVD drive that is stuck, and then click Eject.
4. Use the manual tray release: Look for a small hole below the drive tray. This is the manual tray release. Take a pin or a straightened-out paper clip and insert it into the hole while pressing the tray's open or eject button 1.
If none of these methods work, you may need to seek assistance from a technician to manually open the tray and determine what is causing it to be stuck.
Answer #2: Posted by SonuKumar on May 26th, 2023 8:08 PM
Please respond to my effort to provide you with the best possible solution by using the "Acceptable Solution" and/or the "Helpful" buttons when the answer has proven to be helpful.
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Sonu
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