Question posted by skpandi on February 16th, 2012
Cancellation For Improper Installation. Not Returning Calls.
ADT did not install their equipment properly but keep charging my credit card. Local ADT agents asked me to talk to national customer service. They do not address our issues and not ready to cancel our services. Complaint about the installation same day of the service. They want to charge us again to redo the installation which was not done properly at first place. How to handle this situation?
Current Answers
Answer #1: Posted by Odin on February 16th, 2012 1:09 PM
Odin
Member since:
April 10th, 2010 Points: 41,236,710
Member since:
April 10th, 2010 Points: 41,236,710
You can phone the national office at 888-238-2727 or use this Web form. You can also write Edward D. Breen, CEO of ADT parent company Tyco International, at Freier Platz 10, CH -8200 Schaffhausen, Switzerland.
Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.
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