User Guide
Page 9
... week and provides the most current drivers, product specifications, and information about Windows and to answer questions about your eMachines computer. Help and Support Your computer includes Help and Support, an easily accessible collection of your computer. www.eMachines.com 3 Visit the eMachines Customer Care Web site at emachines.com/support/. Use Help and Support...
... week and provides the most current drivers, product specifications, and information about Windows and to answer questions about your eMachines computer. Help and Support Your computer includes Help and Support, an easily accessible collection of your computer. www.eMachines.com 3 Visit the eMachines Customer Care Web site at emachines.com/support/. Use Help and Support...
User Guide
Page 63
Battery See "Power" on page 72. www.eMachines.com 57 CD or DVD drives The computer does not recognize a disc or the CD or DVD drive ■ Make sure that the drive is ... the disc. Occasionally discs are flawed or become scratched and cannot be read by following the instructions in the drive documentation. ■ Reinstall the device driver. Audio See "Sound" on page 70. Troubleshooting Troubleshooting Add-in cards The computer does not recognize an add-in card ■ Shut down and restart...
Battery See "Power" on page 72. www.eMachines.com 57 CD or DVD drives The computer does not recognize a disc or the CD or DVD drive ■ Make sure that the drive is ... the disc. Occasionally discs are flawed or become scratched and cannot be read by following the instructions in the drive documentation. ■ Reinstall the device driver. Audio See "Sound" on page 70. Troubleshooting Troubleshooting Add-in cards The computer does not recognize an add-in card ■ Shut down and restart...
User Guide
Page 64
...able to play ■ Make sure that you have copy protection software. The regional code for the disc. You may not match. 58 www.eMachines.com A DVD movie will not play these CDs on page 21. ■ Make sure that help control DVD title exports and help reduce ...the disc label is 1. Your DVD drive's regional code must match. To identify your DVD drive is on page 44. ■ Reinstall the audio device drivers. For more information, see "Identifying drive types" on your computer. ■ Clean the disc. Chapter 6: Troubleshooting Audio CD does not produce sound ■...
...able to play ■ Make sure that you have copy protection software. The regional code for the disc. You may not match. 58 www.eMachines.com A DVD movie will not play these CDs on page 21. ■ Make sure that help control DVD title exports and help reduce ...the disc label is 1. Your DVD drive's regional code must match. To identify your DVD drive is on page 44. ■ Reinstall the audio device drivers. For more information, see "Identifying drive types" on your computer. ■ Clean the disc. Chapter 6: Troubleshooting Audio CD does not produce sound ■...
User Guide
Page 69
..., see the poster that came with your computer. ■ Remove all extension cables and switch boxes. ■ Clean the keyboard by using it . www.eMachines.com 63 Press each key to remove dust and lint trapped under the keys. ■ Try a keyboard that you see a "keyboard stuck" or "key...message ■ Make sure that nothing is resting on the keyboard. ■ Make sure that the keyboard port works. ■ Reinstall the keyboard device driver. Liquid spilled in the keyboard If you have not received any mail ■ Click the receive button in your e-mail program. ■ Make sure ...
..., see the poster that came with your computer. ■ Remove all extension cables and switch boxes. ■ Clean the keyboard by using it . www.eMachines.com 63 Press each key to remove dust and lint trapped under the keys. ■ Try a keyboard that you see a "keyboard stuck" or "key...message ■ Make sure that nothing is resting on the keyboard. ■ Make sure that the keyboard port works. ■ Reinstall the keyboard device driver. Liquid spilled in the keyboard If you have not received any mail ■ Click the receive button in your e-mail program. ■ Make sure ...
User Guide
Page 74
...resolution in and turned on the back of your computer. ■ Check the cable for bent or damaged pins. ■ Reinstall the device driver. ■ Connect a monitor that you know works to pass through the screen for at least 30 minutes before making a final judgment about...is not correct Change the screen resolution from the lower screen edge, to read ■ Adjust the brightness and contrast controls. 68 www.eMachines.com Chapter 6: Troubleshooting Monitor The screen resolution is a critical part of the overall monitor design and does not negatively affect the monitor's ...
...resolution in and turned on the back of your computer. ■ Check the cable for bent or damaged pins. ■ Reinstall the device driver. ■ Connect a monitor that you know works to pass through the screen for at least 30 minutes before making a final judgment about...is not correct Change the screen resolution from the lower screen edge, to read ■ Adjust the brightness and contrast controls. 68 www.eMachines.com Chapter 6: Troubleshooting Monitor The screen resolution is a critical part of the overall monitor design and does not negatively affect the monitor's ...
User Guide
Page 77
...Control Panel is not set a default printer: 1 Click Start, then click Control Panel. Type the keyword printer troubleshooter in the printer setup. www.eMachines.com 71 The Control Panel window opens. The Control Panel window opens. See the guide that the printer is in Category View, click Printers and...the check mark. If your Control Panel is not set to be the default printer, then click Set as Default Printer. ■ Reinstall the printer driver. To set to use. You see a "Printer queue is full" error message ■ Make sure that you have selected it in the Search ...
...Control Panel is not set a default printer: 1 Click Start, then click Control Panel. Type the keyword printer troubleshooter in the printer setup. www.eMachines.com 71 The Control Panel window opens. The Control Panel window opens. See the guide that the printer is in Category View, click Printers and...the check mark. If your Control Panel is not set to be the default printer, then click Set as Default Printer. ■ Reinstall the printer driver. To set to use. You see a "Printer queue is full" error message ■ Make sure that you have selected it in the Search ...