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Contents 1 Getting Help 1 eMachines Web site 3 Help and Support 3 Searching for a topic 4 BigFix 4 Online help 5 eMachines contact information 6 2 Checking Out Your eMachines Computer 7 Desktop PC Front 8 Desktop PC Back 10 Identifying your model 13 eMachines model and serial number 13 Microsoft Certificate of Authenticity 13 3 Getting Started 15 Working safely 16 Reducing eye strain 16 Setting... Installing a printer, scanner, or other peripheral device 28 4 Using Drives and Ports 29 Using the diskette drive 30 Using the memory card reader 31 www.eMachines.com i
Contents 1 Getting Help 1 eMachines Web site 3 Help and Support 3 Searching for a topic 4 BigFix 4 Online help 5 eMachines contact information 6 2 Checking Out Your eMachines Computer 7 Desktop PC Front 8 Desktop PC Back 10 Identifying your model 13 eMachines model and serial number 13 Microsoft Certificate of Authenticity 13 3 Getting Started 15 Working safely 16 Reducing eye strain 16 Setting... Installing a printer, scanner, or other peripheral device 28 4 Using Drives and Ports 29 Using the diskette drive 30 Using the memory card reader 31 www.eMachines.com i
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Memory card reader 64 Modem (dial-up 64 Monitor 68 Mouse 69 Networks 70 Passwords 70 Power 70 Printer 70 Sound 72 Telephone support 73 Before calling eMachines Customer Care 73 Telephone numbers 74 Self-help 74 A Safety, Regulatory, and Legal Information 75 Index 83 www.eMachines.com iii
Memory card reader 64 Modem (dial-up 64 Monitor 68 Mouse 69 Networks 70 Passwords 70 Power 70 Printer 70 Sound 72 Telephone support 73 Before calling eMachines Customer Care 73 Telephone numbers 74 Self-help 74 A Safety, Regulatory, and Legal Information 75 Index 83 www.eMachines.com iii
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Chapter 1 Getting Help • Using the eMachines Web site • Using Help and Support • Using BigFix • Using online help • Contacting eMachines 1
Chapter 1 Getting Help • Using the eMachines Web site • Using Help and Support • Using BigFix • Using online help • Contacting eMachines 1
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.... We are provided with the outstanding quality, reliability, and performance of -class service and support in good operating condition. Please read this manual carefully to high-quality, brand-name components at eMachines. 2 www.eMachines.com Thanks again, from your new eMachines computer for purchasing our computer! We have a problem, our knowledgeable, dedicated customer service...
.... We are provided with the outstanding quality, reliability, and performance of -class service and support in good operating condition. Please read this manual carefully to high-quality, brand-name components at eMachines. 2 www.eMachines.com Thanks again, from your new eMachines computer for purchasing our computer! We have a problem, our knowledgeable, dedicated customer service...
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...; Click Start, then click Help and Support. Use Help and Support to answer questions about your eMachines computer. You can find help information, troubleshooters, and automated support. eMachines Web site eMachines Web site eMachines' online support is available 24 hours per day, 7 days per week and provides the ... of help information by clicking a link, performing a search, or browsing the index. Visit the eMachines Customer Care Web site at emachines.com/support/. Help and Support Your computer includes Help and Support, an easily accessible collection of your computer. www...
...; Click Start, then click Help and Support. Use Help and Support to answer questions about your eMachines computer. You can find help information, troubleshooters, and automated support. eMachines Web site eMachines Web site eMachines' online support is available 24 hours per day, 7 days per week and provides the ... of help information by clicking a link, performing a search, or browsing the index. Visit the eMachines Customer Care Web site at emachines.com/support/. Help and Support Your computer includes Help and Support, an easily accessible collection of your computer. www...
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...To view a topic, click the topic name in the Search box. Whenever BigFix detects a problem, it alerts you entered in Help and Support and contain the words you by flashing the blue taskbar icon. It automatically gathers information about using BigFix: ■ From the BigFix program, ...click Help, then click Tutorial. 4 www.eMachines.com To fix the problem, click on the Microsoft Web site and contain the words you receive the following search result types: ■ Suggested...
...To view a topic, click the topic name in the Search box. Whenever BigFix detects a problem, it alerts you entered in Help and Support and contain the words you by flashing the blue taskbar icon. It automatically gathers information about using BigFix: ■ From the BigFix program, ...click Help, then click Tutorial. 4 www.eMachines.com To fix the problem, click on the Microsoft Web site and contain the words you receive the following search result types: ■ Suggested...
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Chapter 1: Getting Help eMachines contact information To help you locate eMachines contact information, you can find the eMachines Web site, Online Support, and technical support contact information on the label located on the front of your computer case. 6 www.eMachines.com
Chapter 1: Getting Help eMachines contact information To help you locate eMachines contact information, you can find the eMachines Web site, Online Support, and technical support contact information on the label located on the front of your computer case. 6 www.eMachines.com
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... computer accessories ■ Set up the work . ■ Take breaks to stand and stretch your legs. ■ Avoid twisting your torso or neck. www.eMachines.com 17 Working safely ■ Adjust the height of the computer desk so your hands and arms are within reach, and the screen is tilted.... ■ Position your shoulders relax while you work day, and schedule a variety of the seat, or use a pillow or cushion to provide extra back support. This position lets your chair so the keyboard is too tall, consider using a keyboard drawer. ■ Use an adjustable chair that they are in a ...
... computer accessories ■ Set up the work . ■ Take breaks to stand and stretch your legs. ■ Avoid twisting your torso or neck. www.eMachines.com 17 Working safely ■ Adjust the height of the computer desk so your hands and arms are within reach, and the screen is tilted.... ■ Position your shoulders relax while you work day, and schedule a variety of the seat, or use a pillow or cushion to provide extra back support. This position lets your chair so the keyboard is too tall, consider using a keyboard drawer. ■ Use an adjustable chair that they are in a ...
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... restart (reboot) your computer. Important If your computer does not turn the knob on the keyboard. Help and Support For more information, for about installing peripheral devices, click Start, then click Help and Support. www.eMachines.com 21 To adjust the overall volume level using hardware controls: ■ If you are finished, Windows...
... restart (reboot) your computer. Important If your computer does not turn the knob on the keyboard. Help and Support For more information, for about installing peripheral devices, click Start, then click Help and Support. www.eMachines.com 21 To adjust the overall volume level using hardware controls: ■ If you are finished, Windows...
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... or more information about port locations, "Checking Out Your eMachines Computer" on page 7. IEEE 1394 and USB ports support plug-and-play . Type the keyword installing devices in the Search box , then click the arrow. 28 www.eMachines.com You use an IEEE 1394 or USB device for detailed... these ports to connect peripheral devices such as Firewire® or i.Link®), Universal Serial Bus (USB), serial, and parallel. Help and Support For more of the following ports: IEEE 1394 (also known as printers, scanners, and digital cameras to install any time. Parallel and serial ...
... or more information about port locations, "Checking Out Your eMachines Computer" on page 7. IEEE 1394 and USB ports support plug-and-play . Type the keyword installing devices in the Search box , then click the arrow. 28 www.eMachines.com You use an IEEE 1394 or USB device for detailed... these ports to connect peripheral devices such as Firewire® or i.Link®), Universal Serial Bus (USB), serial, and parallel. Help and Support For more of the following ports: IEEE 1394 (also known as printers, scanners, and digital cameras to install any time. Parallel and serial ...
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www.eMachines.com 31 Activity indicator Media reader slots Memory card types The memory card reader supports the following card types: Card Type Secure Digital™ MultiMediaCard™ SM (SmartMedia™) Memory Stick® Memory Stick PRO™ CompactFlash® IBM Microdrive...
www.eMachines.com 31 Activity indicator Media reader slots Memory card types The memory card reader supports the following card types: Card Type Secure Digital™ MultiMediaCard™ SM (SmartMedia™) Memory Stick® Memory Stick PRO™ CompactFlash® IBM Microdrive...
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...computer To extend the life of your computer: ■ When transporting your computer, we recommend that you put it running smoothly. www.eMachines.com Use Windows Update to extreme temperature changes. ■ Keep all liquids away from magnetic fields. Windows Update scans your computer and ... are not covered under your warranty. ■ Avoid dusty or dirty work environments. Help and Support 38 For more information about Windows Update, click Start, then click Help and Support. Updating Windows Windows Update is added to the site regularly, so you to keep your computer...
...computer To extend the life of your computer: ■ When transporting your computer, we recommend that you put it running smoothly. www.eMachines.com Use Windows Update to extreme temperature changes. ■ Keep all liquids away from magnetic fields. Windows Update scans your computer and ... are not covered under your warranty. ■ Avoid dusty or dirty work environments. Help and Support 38 For more information about Windows Update, click Start, then click Help and Support. Updating Windows Windows Update is added to the site regularly, so you to keep your computer...
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...that might have a virus. ■ Periodically updating the Norton AntiVirus program to protect against viruses, click Start, then click Help and Support. Norton AntiVirus opens. Protect your computer to malfunction. Type the keyword viruses in the Search box , then click the arrow. Scan ...for viruses: 1 Click Start, All Programs, Norton AntiVirus, then click Norton AntiVirus 2004. To scan for viruses www.eMachines.com 39 Some viruses go undetected for viruses before installing them. ■ Disabling macros on a computer, then spreads from one computer ...
...that might have a virus. ■ Periodically updating the Norton AntiVirus program to protect against viruses, click Start, then click Help and Support. Norton AntiVirus opens. Protect your computer to malfunction. Type the keyword viruses in the Search box , then click the arrow. Scan ...for viruses: 1 Click Start, All Programs, Norton AntiVirus, then click Norton AntiVirus 2004. To scan for viruses www.eMachines.com 39 Some viruses go undetected for viruses before installing them. ■ Disabling macros on a computer, then spreads from one computer ...
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Chapter 6 Troubleshooting • Troubleshooting typical hardware and software problems • Getting telephone support • Using automated troubleshooting systems • Getting tutoring and training 55
Chapter 6 Troubleshooting • Troubleshooting typical hardware and software problems • Getting telephone support • Using automated troubleshooting systems • Getting tutoring and training 55
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...sure that you followed each instruction. ■ If an error occurs in the Search box , then click the arrow. 56 www.eMachines.com Chapter 6: Troubleshooting Safety guidelines While troubleshooting your computer, follow these things first: ■ Make sure that the AC power ...■ The case was damaged Instead, unplug your computer and contact a qualified computer technician. Help and Support For more information about troubleshooting, click Start, then click Help and Support. Type the keyword troubleshooting in a program, see "First steps" on the screen, write down the ...
...sure that you followed each instruction. ■ If an error occurs in the Search box , then click the arrow. 56 www.eMachines.com Chapter 6: Troubleshooting Safety guidelines While troubleshooting your computer, follow these things first: ■ Make sure that the AC power ...■ The case was damaged Instead, unplug your computer and contact a qualified computer technician. Help and Support For more information about troubleshooting, click Start, then click Help and Support. Type the keyword troubleshooting in a program, see "First steps" on the screen, write down the ...
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Type the keyword System Restore in the Search box , then click the arrow. 60 www.eMachines.com Chapter 6: Troubleshooting You see a "Non-system disk" or "Disk error" error message ■ Eject the diskette from the drive. File management A file was accidentally ... are using is restored to restore, then click Restore. If the Recycle Bin was originally deleted from. Help and Support For more information about restoring deleted files, click Start, then click Help and Support. DVD drives See "CD or DVD drives" on , try to restore a file, the file cannot be restored. The...
Type the keyword System Restore in the Search box , then click the arrow. 60 www.eMachines.com Chapter 6: Troubleshooting You see a "Non-system disk" or "Disk error" error message ■ Eject the diskette from the drive. File management A file was accidentally ... are using is restored to restore, then click Restore. If the Recycle Bin was originally deleted from. Help and Support For more information about restoring deleted files, click Start, then click Help and Support. DVD drives See "CD or DVD drives" on , try to restore a file, the file cannot be restored. The...
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... ■ Delete unnecessary files from the diskette drive, then press ENTER. Help and Support For more information about file management, click Start, then click Help and Support. Type the keyword file management in the diskette drive, eject it and restart your ...computer. ■ Press CTRL+ALT+DEL to restart your computer. ■ If your computer has been subjected to static electricity or physical shock, you empty the Recycle Bin. ■ Save your files to another drive. www.eMachines...
... ■ Delete unnecessary files from the diskette drive, then press ENTER. Help and Support For more information about file management, click Start, then click Help and Support. Type the keyword file management in the diskette drive, eject it and restart your ...computer. ■ Press CTRL+ALT+DEL to restart your computer. ■ If your computer has been subjected to static electricity or physical shock, you empty the Recycle Bin. ■ Save your files to another drive. www.eMachines...
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...modem jack. See "Desktop PC Back" on page 10 to the Internet ■ If you still get the error, your computer 62 www.eMachines.com If you connect and the number of users accessing those computers ■ The complexity of the Internet computers to which you are unable ...-up )" on Web pages ■ Having multiple Web browsers open the browser. Chapter 6: Troubleshooting Internet See also "Modem (dial-up correctly. Help and Support For more information, "Modem (dial-up modem, make sure that the connections have lost your Internet connection, or your ISP is set up )" on your...
...modem jack. See "Desktop PC Back" on page 10 to the Internet ■ If you still get the error, your computer 62 www.eMachines.com If you connect and the number of users accessing those computers ■ The complexity of the Internet computers to which you are unable ...-up )" on Web pages ■ Having multiple Web browsers open the browser. Chapter 6: Troubleshooting Internet See also "Modem (dial-up correctly. Help and Support For more information, "Modem (dial-up modem, make sure that the connections have lost your Internet connection, or your ISP is set up )" on your...
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... again. If the keyboard does not work ■ Make sure that the keyboard cable is plugged in correctly. www.eMachines.com 63 Clean the keyboard and turn off your ISP for technical support. Troubleshooting People are sending you e-mail messages, but you have not received any mail ■ Click the receive button...
... again. If the keyboard does not work ■ Make sure that the keyboard cable is plugged in correctly. www.eMachines.com 63 Clean the keyboard and turn off your ISP for technical support. Troubleshooting People are sending you e-mail messages, but you have not received any mail ■ Click the receive button...
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.... You see a "Memory error" message ■ Use a third-party diagnostic program to temporarily disable the service. Help and Support For more information about troubleshooting memory errors, click Start, then click Help and Support. Also make sure that the connections have been made correctly. ■ Make sure that your telephone service to get... Search box , then click the arrow. Chapter 6: Troubleshooting Memory You see a "Not enough memory" error message ■ Close all messages are set correctly. 64 www.eMachines.com See "Desktop PC Back" on page 62.
.... You see a "Memory error" message ■ Use a third-party diagnostic program to temporarily disable the service. Help and Support For more information about troubleshooting memory errors, click Start, then click Help and Support. Also make sure that the connections have been made correctly. ■ Make sure that your telephone service to get... Search box , then click the arrow. Chapter 6: Troubleshooting Memory You see a "Not enough memory" error message ■ Close all messages are set correctly. 64 www.eMachines.com See "Desktop PC Back" on page 62.