User Guide
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... 18 Starting your computer 19 Waking up your computer 20 Turning off your computer 20 Restarting (rebooting) your computer 21 Adjusting the volume 21 Using the keyboard 22 Enhanced keyboard 22 Standard keyboard 22 Keyboard features 23 Using the mouse 24 Connecting the modem 26 Connecting to a wired Ethernet network 27 Installing a printer, scanner, or other peripheral device 28 4 Using Drives and Ports 29 Using the diskette drive 30 Using the memory card reader 31 www.eMachines.com...
... 18 Starting your computer 19 Waking up your computer 20 Turning off your computer 20 Restarting (rebooting) your computer 21 Adjusting the volume 21 Using the keyboard 22 Enhanced keyboard 22 Standard keyboard 22 Keyboard features 23 Using the mouse 24 Connecting the modem 26 Connecting to a wired Ethernet network 27 Installing a printer, scanner, or other peripheral device 28 4 Using Drives and Ports 29 Using the diskette drive 30 Using the memory card reader 31 www.eMachines.com...
User Guide
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... 45 Opening the case 46 Removing the side panel 46 Removing the front bezel 47 Closing the case 48 Replacing the side panel 48 Replacing the front bezel 49 Installing memory 50 Replacing the system battery 52 6 Troubleshooting 55 Safety guidelines 56 First steps 56 Troubleshooting 57 Add-in cards 57 Audio 57 Battery 57 CD or DVD drives 57 Computer 59 Diskette drive 59 DVD drives 60 File management 60 Hard drive 61 Internet 62 Keyboard 63 Memory 64...
... 45 Opening the case 46 Removing the side panel 46 Removing the front bezel 47 Closing the case 48 Replacing the side panel 48 Replacing the front bezel 49 Installing memory 50 Replacing the system battery 52 6 Troubleshooting 55 Safety guidelines 56 First steps 56 Troubleshooting 57 Add-in cards 57 Audio 57 Battery 57 CD or DVD drives 57 Computer 59 Diskette drive 59 DVD drives 60 File management 60 Hard drive 61 Internet 62 Keyboard 63 Memory 64...
User Guide
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... to turn the power on page 28. This jack is color-coded orange. Desktop PC Front Component DVD/CD drive Diskette drive (optional) USB ports (optional) Hard drive access indicator IEEE 1394 ports (optional) Memory card reader (optional) Power button / Power indicator Microphone jack Icon Description Use this drive to listen to operate in Standby/Resume mode or Hibernate mode. To identify your model and serial number. Contains your drive type and for more information, see "Installing a printer, scanner, or other devices into the optional diskette drive.
... to turn the power on page 28. This jack is color-coded orange. Desktop PC Front Component DVD/CD drive Diskette drive (optional) USB ports (optional) Hard drive access indicator IEEE 1394 ports (optional) Memory card reader (optional) Power button / Power indicator Microphone jack Icon Description Use this drive to listen to operate in Standby/Resume mode or Hibernate mode. To identify your model and serial number. Contains your drive type and for more information, see "Installing a printer, scanner, or other devices into the optional diskette drive.
User Guide
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... before opening the case. This jack is color-coded blue. Plug an external audio input source (such as a USB Iomega™ Zip™ drive, printer, scanner, camera, keyboard, or mouse) into this jack. www.eMachines.com 11 Plug the power cord into this port. Plug a Personal System/2® (PS/2) mouse into this connector. For more information, see "Installing a printer, scanner, or other peripheral device" on your computer. PS/2 keyboard port Serial port Parallel port Monitor port USB ports (optional...
... before opening the case. This jack is color-coded blue. Plug an external audio input source (such as a USB Iomega™ Zip™ drive, printer, scanner, camera, keyboard, or mouse) into this jack. www.eMachines.com 11 Plug the power cord into this port. Plug a Personal System/2® (PS/2) mouse into this connector. For more information, see "Installing a printer, scanner, or other peripheral device" on your computer. PS/2 keyboard port Serial port Parallel port Monitor port USB ports (optional...
User Guide
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... the F1 key. You will need to install the new battery the same way. To replace the battery: 1 Restart your computer, replace the system battery. Important Your computer's battery location may vary from the utility. 4 Shut down all the values in "Removing the side panel" on page 46. 6 For more stability, place your computer on the system board and note its side. Use a battery of the BIOS Setup utility opens. 3 Write...
... the F1 key. You will need to install the new battery the same way. To replace the battery: 1 Restart your computer, replace the system battery. Important Your computer's battery location may vary from the utility. 4 Shut down all the values in "Removing the side panel" on page 46. 6 For more stability, place your computer on the system board and note its side. Use a battery of the BIOS Setup utility opens. 3 Write...
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Chapter 6 Troubleshooting • Troubleshooting typical hardware and software problems • Getting telephone support • Using automated troubleshooting systems • Getting tutoring and training 55
Chapter 6 Troubleshooting • Troubleshooting typical hardware and software problems • Getting telephone support • Using automated troubleshooting systems • Getting tutoring and training 55
User Guide
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... fixing the problem. ■ If you added or removed peripheral devices, review the installation procedures you performed and make sure that all connections are correctly grounded before accessing internal components. Chapter 6: Troubleshooting Safety guidelines While troubleshooting your computer, follow these things first: ■ Make sure that the AC power adapter is turned on. ■ If a peripheral device (such as a keyboard or mouse) does not work, make sure that you use a power strip or...
... fixing the problem. ■ If you added or removed peripheral devices, review the installation procedures you performed and make sure that all connections are correctly grounded before accessing internal components. Chapter 6: Troubleshooting Safety guidelines While troubleshooting your computer, follow these things first: ■ Make sure that the AC power adapter is turned on. ■ If a peripheral device (such as a keyboard or mouse) does not work, make sure that you use a power strip or...
User Guide
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... ISP is plugged into the Ethernet network jack and not the modem jack. If you connect and the number of users accessing those computers ■ The complexity of graphics and multimedia on Web pages ■ Having multiple Web browsers open, performing multiple downloads, and having multiple programs open the browser. Type the keyword troubleshooting connections in your residence or at your local telephone service ■...
... ISP is plugged into the Ethernet network jack and not the modem jack. If you connect and the number of users accessing those computers ■ The complexity of graphics and multimedia on Web pages ■ Having multiple Web browsers open, performing multiple downloads, and having multiple programs open the browser. Type the keyword troubleshooting connections in your residence or at your local telephone service ■...
User Guide
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... properties are cleared and call messaging, or voice mail, make sure that the modem cable is failing. Memory card reader Drive letters for a dial tone by plugging a working telephone into the modem jack and not the Ethernet network jack. Help and Support For more information about troubleshooting memory errors, click Start, then click Help and Support. Your modem does not dial or does not connect ■ Make sure that...
... properties are cleared and call messaging, or voice mail, make sure that the modem cable is failing. Memory card reader Drive letters for a dial tone by plugging a working telephone into the modem jack and not the Ethernet network jack. Help and Support For more information about troubleshooting memory errors, click Start, then click Help and Support. Your modem does not dial or does not connect ■ Make sure that...
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... an error such as port already open or the modem has failed to respond, the modem did not pass diagnostics. To turn down the modem volume: 1 Click Start, then click Control Panel. If information about modem troubleshooting, click Start, then click Help and Support. Help and Support For more information about the modem appears, the modem passed diagnostics. www.eMachines.com 67 If your Control Panel...
... an error such as port already open or the modem has failed to respond, the modem did not pass diagnostics. To turn down the modem volume: 1 Click Start, then click Control Panel. If information about modem troubleshooting, click Start, then click Help and Support. Help and Support For more information about the modem appears, the modem passed diagnostics. www.eMachines.com 67 If your Control Panel...
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Type the keyword screen resolution in and turned on the display is connected to the video port on degauss, see your monitor's documentation. The computer is running but there is no picture ■ Make sure that the monitor cable is dim or difficult to another monitor, electric fan, fluorescent light, metal shelf, or laser printer. ■ You demagnetize the screen using the monitor's degauss feature. Why is not correct...
Type the keyword screen resolution in and turned on the display is connected to the video port on degauss, see your monitor's documentation. The computer is running but there is no picture ■ Make sure that the monitor cable is dim or difficult to another monitor, electric fan, fluorescent light, metal shelf, or laser printer. ■ You demagnetize the screen using the monitor's degauss feature. Why is not correct...
User Guide
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... the arrow. Power Your computer will not turn on ■ Make sure that your power cord is connected correctly to your computer. ■ If your computer is plugged into a surge protector, make sure that the printer is turned off, then retype the password. Help and Support For more information about network troubleshooting, click Start, then click Help and Support. To test the outlet, plug a working correctly. Contact...
... the arrow. Power Your computer will not turn on ■ Make sure that your power cord is connected correctly to your computer. ■ If your computer is plugged into a surge protector, make sure that the printer is turned off, then retype the password. Help and Support For more information about network troubleshooting, click Start, then click Help and Support. To test the outlet, plug a working correctly. Contact...
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Troubleshooting ■ Check the cable for instructions on installing the printer driver. The Control Panel window opens. If your Control Panel is in the printer setup. You see a "Printer queue is not set to clear the check mark. To make sure that the printer is not set a default printer: 1 Click Start, then click Control Panel. If the menu shows a check mark next to Use Printer Offline, click Use Printer Offline to work offline. www.eMachines.com...
Troubleshooting ■ Check the cable for instructions on installing the printer driver. The Control Panel window opens. If your Control Panel is in the printer setup. You see a "Printer queue is not set to clear the check mark. To make sure that the printer is not set a default printer: 1 Click Start, then click Control Panel. If the menu shows a check mark next to Use Printer Offline, click Use Printer Offline to work offline. www.eMachines.com...
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... Support For more information, see "Adjusting the volume" on . ■ Make sure that the printer is online. For more information about sound troubleshooting, click Start, then click Help and Support. Chapter 6: Troubleshooting ■ Wait until files have an online/offline button that mute controls are using external speakers, see the speaker setup poster to press after adding paper. See the printer documentation for instructions for adding additional memory...
... Support For more information, see "Adjusting the volume" on . ■ Make sure that the printer is online. For more information about sound troubleshooting, click Start, then click Help and Support. Chapter 6: Troubleshooting ■ Wait until files have an online/offline button that mute controls are using external speakers, see the speaker setup poster to press after adding paper. See the printer documentation for instructions for adding additional memory...
User Guide
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... service equipment 2 Power service grounding electrode system (NEC Art 250, Part H) 3 Ground clamps 4 Grounding conductors (NEC Section 810-21) 5 Antenna discharge unit (NEC Section 810-20) 6 Ground clamp 7 Antenna lead-in wire 80 www.eMachines.com Contact with them could fall into such power lines or circuits. Appendix A: Power lines Do not locate the antenna near overhead light or power circuits...
... service equipment 2 Power service grounding electrode system (NEC Art 250, Part H) 3 Ground clamps 4 Grounding conductors (NEC Section 810-21) 5 Antenna discharge unit (NEC Section 810-20) 6 Ground clamp 7 Antenna lead-in wire 80 www.eMachines.com Contact with them could fall into such power lines or circuits. Appendix A: Power lines Do not locate the antenna near overhead light or power circuits...
User Guide
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... 11 audio playback buttons 23 B battery replacing 52 bezel removing 47 replacing 49 broadband connection 27 connecting 12 buttons See keys and buttons C cable modem 27 connecting 12 Caps Lock indicator 23 cards inserting memory card 32 installing memory card 32 removing memory card 32 slots 31 troubleshooting add-in card 57 troubleshooting memory card 64 types of memory cards supported 31 case closing 48 opening 46 CD cleaning 44 inserting 34 playing audio 35 recording 35 troubleshooting 57 CD drive identifying 33 locating drive 9 troubleshooting 57 using 33 cellular phone memory cards 31...
... 11 audio playback buttons 23 B battery replacing 52 bezel removing 47 replacing 49 broadband connection 27 connecting 12 buttons See keys and buttons C cable modem 27 connecting 12 Caps Lock indicator 23 cards inserting memory card 32 installing memory card 32 removing memory card 32 slots 31 troubleshooting add-in card 57 troubleshooting memory card 64 types of memory cards supported 31 case closing 48 opening 46 CD cleaning 44 inserting 34 playing audio 35 recording 35 troubleshooting 57 CD drive identifying 33 locating drive 9 troubleshooting 57 using 33 cellular phone memory cards 31...
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... folders opening 25 front bezel removing 49 replacing 49 function keys 23 H hard drive indicator 9 troubleshooting 61 headphone jack 9, 11 help online 5 using 3 Help and Support 3 searching 4 starting 3 Hibernate mode 9 I i.Link port 9, 12, 28 IEEE 1394 port 9, 12, 28 indicators Caps Lock 23 hard drive 9 Num Lock 23 numeric keypad 23 power 9 Scroll Lock 23 installing battery 52 devices 28 digital camera 28 digital video camera 28 front bezel 47 memory...
... folders opening 25 front bezel removing 49 replacing 49 function keys 23 H hard drive indicator 9 troubleshooting 61 headphone jack 9, 11 help online 5 using 3 Help and Support 3 searching 4 starting 3 Hibernate mode 9 I i.Link port 9, 12, 28 IEEE 1394 port 9, 12, 28 indicators Caps Lock 23 hard drive 9 Num Lock 23 numeric keypad 23 power 9 Scroll Lock 23 installing battery 52 devices 28 digital camera 28 digital video camera 28 front bezel 47 memory...
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... M maintenance cleaning case 41 cleaning component exteriors 41 cleaning computer display 42 cleaning computer screen 42 cleaning keyboard 42 cleaning mouse 42 protecting from viruses 39 memory adding 50 installing 50 replacing 50 troubleshooting 64 memory card reader locating drive 9 memory card types supported 31 using 31 microphone jack 9, 11 Microsoft Certificate of Authenticity 13 model number 13 modem cable 27 connecting 26 DSL 27 jack 12, 26 protecting from power surge 18 troubleshooting 64 monitor cleaning 42 port...
... M maintenance cleaning case 41 cleaning component exteriors 41 cleaning computer display 42 cleaning computer screen 42 cleaning keyboard 42 cleaning mouse 42 protecting from viruses 39 memory adding 50 installing 50 replacing 50 troubleshooting 64 memory card reader locating drive 9 memory card types supported 31 using 31 microphone jack 9, 11 Microsoft Certificate of Authenticity 13 model number 13 modem cable 27 connecting 26 DSL 27 jack 12, 26 protecting from power surge 18 troubleshooting 64 monitor cleaning 42 port...
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... memory cards 31 peripheral devices 28 playing audio CD 35 DVD 35 Plug and Play devices IEEE 1394 support for 28 USB support for 28 pointer 24 moving 25 ports See connections power button 9 connector 11 Hibernate mode 9 indicator 9 source problems 18 Standby/Resume 9 troubleshooting 70 turning off computer 20 turning on computer 19 power button 9 printer default 70 installing 28 parallel port 11 troubleshooting 70 USB port 9, 11 programs closing unresponsive 21 opening 25 PS/2 port keyboard 11 mouse 11 R RAM See memory rebooting...
... memory cards 31 peripheral devices 28 playing audio CD 35 DVD 35 Plug and Play devices IEEE 1394 support for 28 USB support for 28 pointer 24 moving 25 ports See connections power button 9 connector 11 Hibernate mode 9 indicator 9 source problems 18 Standby/Resume 9 troubleshooting 70 turning off computer 20 turning on computer 19 power button 9 printer default 70 installing 28 parallel port 11 troubleshooting 70 USB port 9, 11 programs closing unresponsive 21 opening 25 PS/2 port keyboard 11 mouse 11 R RAM See memory rebooting...
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... panel 60, 68 memory 64 memory card reader 64 modem 64 monitor 68 mouse 69 network 70 passwords 70 power 70 printer 70 safety guidelines 56 screen 60, 68 screen area 68 screen resolution 68 technical support 73 telephone support 73 Web site connection speed 62 turning off computer 9, 20, 21 turning on computer 9, 19 tutoring fee-based 74 U uninterruptible power supply (UPS) 18 updating Norton AntiVirus 39 Windows 38 UPS 18 USB port 9, 11, 28 V video...
... panel 60, 68 memory 64 memory card reader 64 modem 64 monitor 68 mouse 69 network 70 passwords 70 power 70 printer 70 safety guidelines 56 screen 60, 68 screen area 68 screen resolution 68 technical support 73 telephone support 73 Web site connection speed 62 turning off computer 9, 20, 21 turning on computer 9, 19 tutoring fee-based 74 U uninterruptible power supply (UPS) 18 updating Norton AntiVirus 39 Windows 38 UPS 18 USB port 9, 11, 28 V video...