User Guide
Page 6
... Screen ...93 Chapter 14 LEDs and Troubleshooting ...95 14.1 LEDs ...95 14.2 Power and Light Problems ...96 14.3 Configuration Utility Problems ...98 14.4 Powerline Problems ...98 14.5 RESET/ENCRYPT Button Problems 99 14.6 Wireless Connection Problems ...100 14.7 PLA4231 Access and Login Problems 101 Appendix A Pop-up Windows, JavaScript and Java Permissions 105 Appendix B Legal Information...115...
... Screen ...93 Chapter 14 LEDs and Troubleshooting ...95 14.1 LEDs ...95 14.2 Power and Light Problems ...96 14.3 Configuration Utility Problems ...98 14.4 Powerline Problems ...98 14.5 RESET/ENCRYPT Button Problems 99 14.6 Wireless Connection Problems ...100 14.7 PLA4231 Access and Login Problems 101 Appendix A Pop-up Windows, JavaScript and Java Permissions 105 Appendix B Legal Information...115...
User Guide
Page 19
...the RESET/ENCRYPT buttons for suggestions on page 99 for the correct time and within two minutes of time. See Troubleshooting in Chapter 14 on problems with and its factory defaults. If that does not work see Section 14.5 on if your device is connected to another powerline device or a... when it is pressed for specific lengths of each other devices on both powerline devices do not light up, the powerline devices are not connected. PLA4231 User's Guide 19 This may take a minute. The HomePlug ( ) light blinks red one time and then turns off when it disconnects from the...
...the RESET/ENCRYPT buttons for suggestions on page 99 for the correct time and within two minutes of time. See Troubleshooting in Chapter 14 on problems with and its factory defaults. If that does not work see Section 14.5 on if your device is connected to another powerline device or a... when it is pressed for specific lengths of each other devices on both powerline devices do not light up, the powerline devices are not connected. PLA4231 User's Guide 19 This may take a minute. The HomePlug ( ) light blinks red one time and then turns off when it disconnects from the...
User Guide
Page 33
...; Although device E receives audio or movie files, it does not send a lot of messages will not affect the print job. Figure 16 Priority Settings C B A PLA4231 User's Guide D E 33 Similarly, if you should have a low priority setting since the slow delivery of traffic, so the powerline adaptor attached to it can... the Internet, your home, you want faster downloading through your Internet gateway to open web pages. • Device D is delivered too slowly, quality problems may occur. On the other users on application type as it usually sends simple requests for data.
...; Although device E receives audio or movie files, it does not send a lot of messages will not affect the print job. Figure 16 Priority Settings C B A PLA4231 User's Guide D E 33 Similarly, if you should have a low priority setting since the slow delivery of traffic, so the powerline adaptor attached to it can... the Internet, your home, you want faster downloading through your Internet gateway to open web pages. • Device D is delivered too slowly, quality problems may occur. On the other users on application type as it usually sends simple requests for data.
User Guide
Page 95
Use the lights to solve problems you might encounter. 14.1 LEDs The following figure is behaving normally or if there are some suggestions to determine if the PLA4231 is the front panel of the LEDs (lights) and offers some problems on the PLA4231. The following sections describes the lights on your powerline network. Figure 68 PLA4231 Lights PLA4231 User's Guide 95 CHAPTER 14 LEDs and Troubleshooting This chapter describes the behavior of the PLA4231.
Use the lights to solve problems you might encounter. 14.1 LEDs The following figure is behaving normally or if there are some suggestions to determine if the PLA4231 is the front panel of the LEDs (lights) and offers some problems on the PLA4231. The following sections describes the lights on your powerline network. Figure 68 PLA4231 Lights PLA4231 User's Guide 95 CHAPTER 14 LEDs and Troubleshooting This chapter describes the behavior of the PLA4231.
User Guide
Page 96
...to an appropriate power source. 96 PLA4231 User's Guide The data transfer rate is plugged in to its Ethernet port. 14.2 Power and Light Problems The PLA4231 does not turn on . None of the lights on and receiving power. The PLA4231 is enabled. The PLA4231's wireless LAN is ready, or... WPS is starting up. The PLA4231 detects another powerline adapter. The data transfer rate is...
...to an appropriate power source. 96 PLA4231 User's Guide The data transfer rate is plugged in to its Ethernet port. 14.2 Power and Light Problems The PLA4231 does not turn on . None of the lights on and receiving power. The PLA4231 is enabled. The PLA4231's wireless LAN is ready, or... WPS is starting up. The PLA4231 detects another powerline adapter. The data transfer rate is...
User Guide
Page 97
...PLA4231s with the latest firmware cannot communicate with each other HomePlug devices on the same electrical wiring. Check the HomePlug light. Then connect an electrical device that all PLA4231s... on . 1 Check the hardware connections. They are on separate electrical wiring. This checks the status of the PLA4231... building. 6 If your PLA4231's power outlet. If it... PLA4231 is working and configured correctly as ... interfering with PLA4231s using coaxial...wiring in the utility. PLA4231 User's Guide 97 Make... as well. This PLA4231 can not detect earlier...
...PLA4231s with the latest firmware cannot communicate with each other HomePlug devices on the same electrical wiring. Check the HomePlug light. Then connect an electrical device that all PLA4231s... on . 1 Check the hardware connections. They are on separate electrical wiring. This checks the status of the PLA4231... building. 6 If your PLA4231's power outlet. If it... PLA4231 is working and configured correctly as ... interfering with PLA4231s using coaxial...wiring in the utility. PLA4231 User's Guide 97 Make... as well. This PLA4231 can not detect earlier...
User Guide
Page 98
...Windows Vista (32-bit) operating system. See Section 14.1 on page 95 for troubleshooting LED related problems. • Check all or any of my devices. • Inspect the LEDs on your PLA4231 and make sure that the ETHERNET and HomePlug LEDs are on both devices for instructions on your ... be greyed out. • If you do not have a power meter between powerline adapters. The PLA42xx Series Configuration Utility does not display all ZyxEL HomePlug AV devices on installing the latest firmware. • Check you are running another tool such as the Firmware Detection Tool, the Utility will...
...Windows Vista (32-bit) operating system. See Section 14.1 on page 95 for troubleshooting LED related problems. • Check all or any of my devices. • Inspect the LEDs on your PLA4231 and make sure that the ETHERNET and HomePlug LEDs are on both devices for instructions on your ... be greyed out. • If you do not have a power meter between powerline adapters. The PLA42xx Series Configuration Utility does not display all ZyxEL HomePlug AV devices on installing the latest firmware. • Check you are running another tool such as the Firmware Detection Tool, the Utility will...
User Guide
Page 99
... the RESET/ENCRYPT button on both devices blink when I haven't pressed the RESET/ENCRYPT button yet. Check your powerline device is a PLA4231. • For PLA4231, you have pressed the button for 5 to 8 seconds, then try to a computer/router then try again. Move the adapters further... away from such appliances to reduce interference. 3 Your powerline adapters may be old and/or low quality or with a long wiring path. 14.5 RESET/ENCRYPT Button Problems...
... the RESET/ENCRYPT button on both devices blink when I haven't pressed the RESET/ENCRYPT button yet. Check your powerline device is a PLA4231. • For PLA4231, you have pressed the button for 5 to 8 seconds, then try to a computer/router then try again. Move the adapters further... away from such appliances to reduce interference. 3 Your powerline adapters may be old and/or low quality or with a long wiring path. 14.5 RESET/ENCRYPT Button Problems...
User Guide
Page 100
...to each other. The HomePlug light is on, indicating it is proceeding normally. To check device A is within the transmission range of the PLA4231. 5 Check that does not work, try to reconnect, pressing the RESET/ENCRYPT button for 5 to device B and not another powerline device.... The POWER lights on the same electrical circuit before. Try again, pressing the RESET/ENCRYPT button for 5 to 8 seconds. 14.6 Wireless Connection Problems I pressed the RESET/ENCRYPT button for 0.5 to a third powerline device. If they now connect, then the devices were not on both devices blink...
...to each other. The HomePlug light is on, indicating it is proceeding normally. To check device A is within the transmission range of the PLA4231. 5 Check that does not work, try to reconnect, pressing the RESET/ENCRYPT button for 5 to device B and not another powerline device.... The POWER lights on the same electrical circuit before. Try again, pressing the RESET/ENCRYPT button for 5 to 8 seconds. 14.6 Wireless Connection Problems I pressed the RESET/ENCRYPT button for 0.5 to a third powerline device. If they now connect, then the devices were not on both devices blink...
User Guide
Page 101
Find this problem? PLA4231 User's Guide 101 If the wireless client is sending or receiving a lot of information, it , • and your PLA4231 is a DHCP client, you can find your network. This means your current settings are minimum obstacles (such as cordless phones. ...best reception. This information is only available from the DHCP server which provides the strongest signal to the wireless clients. 14.7 PLA4231 Access and Login Problems I solve this information directly from the DHCP server. Try pointing the antennas in different directions and check which allocates IP ...
Find this problem? PLA4231 User's Guide 101 If the wireless client is sending or receiving a lot of information, it , • and your PLA4231 is a DHCP client, you can find your network. This means your current settings are minimum obstacles (such as cordless phones. ...best reception. This information is only available from the DHCP server which provides the strongest signal to the wireless clients. 14.7 PLA4231 Access and Login Problems I solve this information directly from the DHCP server. Try pointing the antennas in different directions and check which allocates IP ...
User Guide
Page 102
...8226; If you changed the IP address and have forgotten it, see the troubleshooting suggestions for I don't know that is not on. 102 PLA4231 User's Guide See Appendix A on your network, make sure your Internet browser does not block pop-up windows and has JavaScripts and Java enabled... 4 Make sure your computer is in the Web Configurator. 1 Make sure you are behaving as the PLA4231. 5 Reset the device to access the PLA4231 with the default IP address. 6 If the problem continues, contact the network administrator or vendor, or try to its factory defaults. I can see or ...
...8226; If you changed the IP address and have forgotten it, see the troubleshooting suggestions for I don't know that is not on. 102 PLA4231 User's Guide See Appendix A on your network, make sure your Internet browser does not block pop-up windows and has JavaScripts and Java enabled... 4 Make sure your computer is in the Web Configurator. 1 Make sure you are behaving as the PLA4231. 5 Reset the device to access the PLA4231 with the default IP address. 6 If the problem continues, contact the network administrator or vendor, or try to its factory defaults. I can see or ...
User Guide
Page 122
... Information Block) 30 plug-and-play 27 port speed 57 powerline setting 83 priority settings 32 application type 33 priority levels 34 private network 11 problems and solutions 95 product registration 116 PWR LED 95 Q Quality of Service (QoS) 73 Quick Start Guide 2 R receive rate 31 registration product ...116 related documentation 2 Reset button 12 122 PLA4231 User's Guide remote adapter 29 Log 59 M MAC 71 MAC address 29, 64 MAC address filter 64 MAC address filtering 71 MAC filter 71 management...
... Information Block) 30 plug-and-play 27 port speed 57 powerline setting 83 priority settings 32 application type 33 priority levels 34 private network 11 problems and solutions 95 product registration 116 PWR LED 95 Q Quality of Service (QoS) 73 Quick Start Guide 2 R receive rate 31 registration product ...116 related documentation 2 Reset button 12 122 PLA4231 User's Guide remote adapter 29 Log 59 M MAC 71 MAC address 29, 64 MAC address filter 64 MAC address filtering 71 MAC filter 71 management...