User Guide
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... Chapter 25 Troubleshooting...203 25.1 Overview ...203 25.2 Power, Hardware Connections, and LEDs 203 25.3 NBG5615 Access and Login ...204 25.4 Internet Access ...205 25.5 Resetting the NBG5615 to Its Factory Defaults 207 25.6 Wireless Connections ...207 25.7 USB Device Problems ...209 25.8 ZyXEL Share Center Utility Problems 209 Appendix A Pop-up Windows, JavaScript and Java Permissions 211 Appendix B Setting Up Your Computer's IP Address 221 Appendix C Common Services...249 Appendix D Legal Information ...253 Index ...259 NBG5615 User's Guide 11
... Chapter 25 Troubleshooting...203 25.1 Overview ...203 25.2 Power, Hardware Connections, and LEDs 203 25.3 NBG5615 Access and Login ...204 25.4 Internet Access ...205 25.5 Resetting the NBG5615 to Its Factory Defaults 207 25.6 Wireless Connections ...207 25.7 USB Device Problems ...209 25.8 ZyXEL Share Center Utility Problems 209 Appendix A Pop-up Windows, JavaScript and Java Permissions 211 Appendix B Setting Up Your Computer's IP Address 221 Appendix C Common Services...249 Appendix D Legal Information ...253 Index ...259 NBG5615 User's Guide 11
User Guide
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... download the latest version from the zyxel.com website. 1.2 Applications Your can connect network devices via the Ethernet ports of services such as USB printers). NBG5615 User's Guide 15 Wireless clients can communicate with the NBG5615. Connect to a broadband modem/router for file sharing. The NBG5615 is strongly recommended to use WPS (Wi-Fi Protected Setup) to create an instant network connection with other and access the Internet. • Wireless. The NBG5615 automatically detects the USB devices. You can have the following networks using...
... download the latest version from the zyxel.com website. 1.2 Applications Your can connect network devices via the Ethernet ports of services such as USB printers). NBG5615 User's Guide 15 Wireless clients can communicate with the NBG5615. Connect to a broadband modem/router for file sharing. The NBG5615 is strongly recommended to use WPS (Wi-Fi Protected Setup) to create an instant network connection with other and access the Internet. • Wireless. The NBG5615 automatically detects the USB devices. You can have the following networks using...
User Guide
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... devices must activate WPS in the NBG5615 and in another wireless device within range of the NBG5615. NBG5615 User's Guide 17 Depending on the devices you have, you to quickly set up a wireless network with strong security. 1 Make sure the power LED is activated on a device, it . When WPS is on (not blinking). 2 Press the WPS button for more information on using WPS, see Section 9.2 on another device that allows one device to authenticate the other) in each other. Each WPS connection works...
... devices must activate WPS in the NBG5615 and in another wireless device within range of the NBG5615. NBG5615 User's Guide 17 Depending on the devices you have, you to quickly set up a wireless network with strong security. 1 Make sure the power LED is activated on a device, it . When WPS is on (not blinking). 2 Press the WPS button for more information on using WPS, see Section 9.2 on another device that allows one device to authenticate the other) in each other. Each WPS connection works...
User Guide
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... NBG5615. 2 Connect a USB device to the USB port on the NBG5615. 3 Run the ZyXEL NetUSB Share Center Utility to display a list of all the other people in your home or office as long as if they are supported: Windows XP/Vista/7 (32 and 64-bit versions), and Mac OS X 10.6. Note: The following operating systems are connected to the NBG5615 and have the ZyXEL NetUSB Share Center Utility installed. NBG5615 User's Guide...
... NBG5615. 2 Connect a USB device to the USB port on the NBG5615. 3 Run the ZyXEL NetUSB Share Center Utility to display a list of all the other people in your home or office as long as if they are supported: Windows XP/Vista/7 (32 and 64-bit versions), and Mac OS X 10.6. Note: The following operating systems are connected to the NBG5615 and have the ZyXEL NetUSB Share Center Utility installed. NBG5615 User's Guide...
User Guide
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... must install the appropriate drivers for the first time, you have connected it manually each time. Auto-Connect Printer You can use . 22 NBG5615 User's Guide See Chapter 9 on page 39 for more details. Table 3 ZyXEL NetUSB Share Center Utility Main Window Icons ICON DESCRIPTION Configure Server Click to click Connect and setup the printer before you intend to your computer, they will always be connected over the network. Chapter 2 ZyXEL...
... must install the appropriate drivers for the first time, you have connected it manually each time. Auto-Connect Printer You can use . 22 NBG5615 User's Guide See Chapter 9 on page 39 for more details. Table 3 ZyXEL NetUSB Share Center Utility Main Window Icons ICON DESCRIPTION Configure Server Click to click Connect and setup the printer before you intend to your computer, they will always be connected over the network. Chapter 2 ZyXEL...
User Guide
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... install the appropriate drivers for the first time, you need to configure it manually each time. These options do not need to click Connect and setup the printer before you intend to the NBG5615. Figure 5 ZyXEL NetUSB Share Center Utility Configuration Window 24 NBG5615 User's Guide This removes the auto-connect option from the selected printer. 2.2.2 The ZyXEL NetUSB Share Center Configuration Window This section describes the utility's configuration window, which allows you want to set as auto-connected...
... install the appropriate drivers for the first time, you need to configure it manually each time. These options do not need to click Connect and setup the printer before you intend to the NBG5615. Figure 5 ZyXEL NetUSB Share Center Utility Configuration Window 24 NBG5615 User's Guide This removes the auto-connect option from the selected printer. 2.2.2 The ZyXEL NetUSB Share Center Configuration Window This section describes the utility's configuration window, which allows you want to set as auto-connected...
User Guide
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..., WAN IP address assignment, DNS servers and the WAN MAC address. CONFIGURATION Network WAN Internet Connection This screen allows you to access the wizard, and summary statistics tables. MONITOR Log Use this screen to view the wireless stations that are currently associated to view the list of activities recorded by your NBG5615. WLAN 2.4G Station Status Use this screen to the NBG5615's 2.4GHz wireless LAN. Advanced Use this screen to configure other advanced properties. Figure 37 Navigation Panel: Router Mode...
..., WAN IP address assignment, DNS servers and the WAN MAC address. CONFIGURATION Network WAN Internet Connection This screen allows you to access the wizard, and summary statistics tables. MONITOR Log Use this screen to view the wireless stations that are currently associated to view the list of activities recorded by your NBG5615. WLAN 2.4G Station Status Use this screen to the NBG5615's 2.4GHz wireless LAN. Advanced Use this screen to configure other advanced properties. Figure 37 Navigation Panel: Router Mode...
User Guide
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... to configure the NBG5615 to block access to devices or block the devices from which IP address(es) users can use HTTP to edit/ add a firewall rule. Advanced This screen allows you to manage the NBG5615. Content Filter Content Filter Use this screen to the server(s) on the NBG5615. More AP Use this screen to configure servers behind the NBG5615 and forward incoming service requests to configure IP static routes. Port Forwarding Use this screen to configure advanced wireless settings. WMM QoS allows you to prioritize wireless traffic according...
... to configure the NBG5615 to block access to devices or block the devices from which IP address(es) users can use HTTP to edit/ add a firewall rule. Advanced This screen allows you to manage the NBG5615. Content Filter Content Filter Use this screen to the server(s) on the NBG5615. More AP Use this screen to configure servers behind the NBG5615 and forward incoming service requests to configure IP static routes. Port Forwarding Use this screen to configure advanced wireless settings. WMM QoS allows you to prioritize wireless traffic according...
User Guide
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... configuration or reset the factory defaults to your device acts as system and domain names. Backup/ Restore Backup/ Restore Use this screen to view and change your NBG5615's time and date. Language Language This screen allows you to select the language you to reboot the NBG5615 without turning the power off. Sys OP Mode Sys OP Mode This screen allows you to select whether your NBG5615. Firmware Upgrade Firmware Upgrade Use this screen to change administrative settings such as a router...
... configuration or reset the factory defaults to your device acts as system and domain names. Backup/ Restore Backup/ Restore Use this screen to view and change your NBG5615's time and date. Language Language This screen allows you to select the language you to reboot the NBG5615 without turning the power off. Sys OP Mode Sys OP Mode This screen allows you to select whether your NBG5615. Firmware Upgrade Firmware Upgrade Use this screen to change administrative settings such as a router...
User Guide
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... 8 Access Point Mode Table 27 Status Screen: Access Point Mode (continued) LABEL Interface Status Interface Status DESCRIPTION This displays the NBG5615 port types. For the LAN ports, this displays the port speed and duplex setting or N/A when the line is disabled. Figure 42 Menu: Access Point Mode Refer to Table 26 on page 61 for descriptions of the NBG5615 in the navigation panel to log into the NBG5615 again using the new IP address. NBG5615 User's Guide 69 Click Network > LAN to configure your LAN settings while in Access Point Mode...
... 8 Access Point Mode Table 27 Status Screen: Access Point Mode (continued) LABEL Interface Status Interface Status DESCRIPTION This displays the NBG5615 port types. For the LAN ports, this displays the port speed and duplex setting or N/A when the line is disabled. Figure 42 Menu: Access Point Mode Refer to Table 26 on page 61 for descriptions of the NBG5615 in the navigation panel to log into the NBG5615 again using the new IP address. NBG5615 User's Guide 69 Click Network > LAN to configure your LAN settings while in Access Point Mode...
User Guide
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... has its own SSID, wireless security type and MAC filtering settings. If your wireless connection is weak or you to access the web site, your wireless connection is successfully configured. 9.4 Using Multiple SSIDs on page 118. See Section 12.4 on the NBG5615 You can access the Internet and the wired network behind the NBG5615 (such as if there were multiple APs (virtual APs). This allows you have the correct security settings. Chapter 9 Tutorials 7 Check the status of this User's Guide.
... has its own SSID, wireless security type and MAC filtering settings. If your wireless connection is weak or you to access the web site, your wireless connection is successfully configured. 9.4 Using Multiple SSIDs on page 118. See Section 12.4 on the NBG5615 You can access the Internet and the wired network behind the NBG5615 (such as if there were multiple APs (virtual APs). This allows you have the correct security settings. Chapter 9 Tutorials 7 Check the status of this User's Guide.
User Guide
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...'ve set up three wireless networks (A, B and C) in your office. This example shows you may set your computer's IP address, open a web browser such as Internet Explorer and type "http://192.168.1.1" as the web address in your web browser. 5 Enter "1234" (default) as the password and click Login. 80 NBG5615 User's Guide Enter "ipconfig" to show your computer to the LAN port of the NBG5615 using an Ethernet cable. 2 The default IP address of Multiple SSIDs The NBG5615 is specific to a VoIP device in...
...'ve set up three wireless networks (A, B and C) in your office. This example shows you may set your computer's IP address, open a web browser such as Internet Explorer and type "http://192.168.1.1" as the web address in your web browser. 5 Enter "1234" (default) as the password and click Login. 80 NBG5615 User's Guide Enter "ipconfig" to show your computer to the LAN port of the NBG5615 using an Ethernet cable. 2 The default IP address of Multiple SSIDs The NBG5615 is specific to a VoIP device in...
User Guide
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... enable Intra-BSS Traffic for SSID_Worker to allow wireless clients in the navigation panel. 8 Go to communicate with each other. NBG5615 User's Guide 81 Click Expert Mode in the same wireless network to Configuration > Network > Wireless LAN 2.4G > More AP. Chapter 9 Tutorials 6 Type a new password and retype it to configure wireless and security settings for SSID_VoIP. Click Apply. 10 Click the Edit icon of the first entry to configure wireless and security settings for SSID_Worker. 9 Configure...
... enable Intra-BSS Traffic for SSID_Worker to allow wireless clients in the navigation panel. 8 Go to communicate with each other. NBG5615 User's Guide 81 Click Expert Mode in the same wireless network to Configuration > Network > Wireless LAN 2.4G > More AP. Chapter 9 Tutorials 6 Type a new password and retype it to configure wireless and security settings for SSID_VoIP. Click Apply. 10 Click the Edit icon of the first entry to configure wireless and security settings for SSID_Worker. 9 Configure...
User Guide
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... SSID, channel and security settings. 92 NBG5615 User's Guide This displays the reception speed in bytes per second on this port. Click this field. Association means that are currently associated to the NBG5615's 2.4GHz or 5GHz wireless network in this button to apply the new poll interval you 're using PPPoE or PPTP encapsulation. Enter the time interval in seconds for example, your network or computer with a wireless network card) has connected...
... SSID, channel and security settings. 92 NBG5615 User's Guide This displays the reception speed in bytes per second on this port. Click this field. Association means that are currently associated to the NBG5615's 2.4GHz or 5GHz wireless network in this button to apply the new poll interval you 're using PPPoE or PPTP encapsulation. Enter the time interval in seconds for example, your network or computer with a wireless network card) has connected...
User Guide
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... sent in the wireless network. Security stops unauthorized devices from connecting to the NBG5615 (Section 12.5 on page 121). • Use the Advanced screen to allow or deny wireless stations based on their MAC addresses from using the wireless network. Wireless Security Overview The following sections introduce different types of Service (QoS) in your wireless network (Section 12.7 on page 123). • Use the WPS screen to get the SSID. You can set the RTS...
... sent in the wireless network. Security stops unauthorized devices from connecting to the NBG5615 (Section 12.5 on page 121). • Use the Advanced screen to allow or deny wireless stations based on their MAC addresses from using the wireless network. Wireless Security Overview The following sections introduce different types of Service (QoS) in your wireless network (Section 12.7 on page 123). • Use the WPS screen to get the SSID. You can set the RTS...
User Guide
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... set up a secure network by using a site survey tool. 110 NBG5615 User's Guide Note: If you are configuring the NBG5615 from a computer connected to set up a secure wireless network using WPS in the outgoing beacon frame so a station cannot obtain the SSID through scanning using the WIFI button located on page 73. 12.2 General Wireless LAN Screen Use this screen. The SSID (Service Set IDentity) identifies the Service Set with which a wireless client is associated. Name (SSID) Hide SSID You can enable or disable...
... set up a secure network by using a site survey tool. 110 NBG5615 User's Guide Note: If you are configuring the NBG5615 from a computer connected to set up a secure wireless network using WPS in the outgoing beacon frame so a station cannot obtain the SSID through scanning using the WIFI button located on page 73. 12.2 General Wireless LAN Screen Use this screen. The SSID (Service Set IDentity) identifies the Service Set with which a wireless client is associated. Name (SSID) Hide SSID You can enable or disable...
User Guide
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....4 on page 130. 5 Reset the device to its factory defaults, and try one of the advanced suggestions. If you can access the NBG5615, check the remote management settings and firewall rules to find out why the NBG5615 does not respond to a LAN/ETHERNET port. The default password is no DHCP server on your network, make sure your Internet browser does not block pop-up windows and has JavaScript and Java enabled. See Section 1.5 on page...
....4 on page 130. 5 Reset the device to its factory defaults, and try one of the advanced suggestions. If you can access the NBG5615, check the remote management settings and firewall rules to find out why the NBG5615 does not respond to a LAN/ETHERNET port. The default password is no DHCP server on your network, make sure your Internet browser does not block pop-up windows and has JavaScript and Java enabled. See Section 1.5 on page...
User Guide
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... seconds to set the NBG5615 back to its default settings, and the password resets to make all of your changes when you have to 1234. NBG5615 User's Guide 207 Chapter 25 Troubleshooting • Check the settings for QoS. You have made. The NBG5615 re-loads its factory-default configurations. If the NBG5615 does not restart automatically, disconnect and reconnect the NBG5615's power. The password is not blocked by the firewall on . 2 Press the RESET button for one...
... seconds to set the NBG5615 back to its default settings, and the password resets to make all of your changes when you have to 1234. NBG5615 User's Guide 207 Chapter 25 Troubleshooting • Check the settings for QoS. You have made. The NBG5615 re-loads its factory-default configurations. If the NBG5615 does not restart automatically, disconnect and reconnect the NBG5615's power. The password is not blocked by the firewall on . 2 Press the RESET button for one...
User Guide
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... wireless clients. 25.7 USB Device Problems I cannot access or see a USB device that is placed on a table or floor, point the antennas upwards. If the AP is connected to the NBG5615. 1 Be sure to install the ZyXEL NetUSB Share Center Utility (for best reception. Try pointing the antennas in question has power. Chapter 25 Troubleshooting • Position the antennas for NetUSB functionality) first from the included disc, or download the latest version...
... wireless clients. 25.7 USB Device Problems I cannot access or see a USB device that is placed on a table or floor, point the antennas upwards. If the AP is connected to the NBG5615. 1 Be sure to install the ZyXEL NetUSB Share Center Utility (for best reception. Try pointing the antennas in question has power. Chapter 25 Troubleshooting • Position the antennas for NetUSB functionality) first from the included disc, or download the latest version...
User Guide
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...-peer 171 Point-to-Point Protocol over Ethernet 99 Point-to-Point Tunneling Protocol 101 Pool Size 134 NBG5615 User's Guide Port forwarding 142, 146 default server 142, 146 example 146 local server 142 port numbers services port speed 60, 69 PPPoE 99 dial-up connection PPTP 101 product registration 254 Q Quality of Service (QoS) 123 Quick Start Guide 2 R RADIUS server 107 registration product 254 related documentation 2 Remote management and NAT 174 limitations 173 system timeout 174 Reset button 16 Reset the device 16 Restore configuration 198 Roaming 123 Router Mode status screen...
...-peer 171 Point-to-Point Protocol over Ethernet 99 Point-to-Point Tunneling Protocol 101 Pool Size 134 NBG5615 User's Guide Port forwarding 142, 146 default server 142, 146 example 146 local server 142 port numbers services port speed 60, 69 PPPoE 99 dial-up connection PPTP 101 product registration 254 Q Quality of Service (QoS) 123 Quick Start Guide 2 R RADIUS server 107 registration product 254 related documentation 2 Remote management and NAT 174 limitations 173 system timeout 174 Reset button 16 Reset the device 16 Restore configuration 198 Roaming 123 Router Mode status screen...