User Guide
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...-Quality Problems 4-5 Light or Dark Lines or Smudges in One Color 4-5 Dark Lines, Smudges, or Streaks Through All Colors 4-9 All Colors Are Too Light or Too Dark 4-12 Repeating Defects 4-13 Print Image Is Offset 4-14 Fusing Is Incomplete or Toner Is Flaking 4-15 Color Misregistration ...4-16 Printed Area Does Not Fit on the Paper or Margins Are Incorrect 4-20 5 Maintenance Cleaning the Printer 5-2 Cleaning the Outside of the Printer 5-2 Cleaning the LEDs 5-3 Adding Staples 5-5 Emptying the Punch Waste Box 5-...
...-Quality Problems 4-5 Light or Dark Lines or Smudges in One Color 4-5 Dark Lines, Smudges, or Streaks Through All Colors 4-9 All Colors Are Too Light or Too Dark 4-12 Repeating Defects 4-13 Print Image Is Offset 4-14 Fusing Is Incomplete or Toner Is Flaking 4-15 Color Misregistration ...4-16 Printed Area Does Not Fit on the Paper or Margins Are Incorrect 4-20 5 Maintenance Cleaning the Printer 5-2 Cleaning the Outside of the Printer 5-2 Cleaning the LEDs 5-3 Adding Staples 5-5 Emptying the Punch Waste Box 5-...
User Guide
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... ■ Sample Pages on page 1-10 Control Panel Features The control panel: ■ Displays the printer's operating status (for example, Printing, Ready to Print), printer errors, and warnings. ■ Prompts you to load paper, order and replace supplies, and clear ...jams. ■ Enables you to access tools and information pages to help resolve problems. ■ Enables you to change printer and network settings. ■ Enables you to access supply status. Phaser® 7400 Color Printer...
... ■ Sample Pages on page 1-10 Control Panel Features The control panel: ■ Displays the printer's operating status (for example, Printing, Ready to Print), printer errors, and warnings. ■ Prompts you to load paper, order and replace supplies, and clear ...jams. ■ Enables you to access tools and information pages to help resolve problems. ■ Enables you to change printer and network settings. ■ Enables you to access supply status. Phaser® 7400 Color Printer...
User Guide
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...; User manuals and video tutorials ■ Solutions to troubleshooting problems ■ Printer and supplies status ■ Supplies ordering and recycling ■ Answers to frequently asked questions ■ Default printer driver settings (Windows only) To start tutorial at www.xerox.com/office/7400support Phaser® 7400 Color Printer 1-13 It provides a central location for systems with Windows 2000...
...; User manuals and video tutorials ■ Solutions to troubleshooting problems ■ Printer and supplies status ■ Supplies ordering and recycling ■ Answers to frequently asked questions ■ Default printer driver settings (Windows only) To start tutorial at www.xerox.com/office/7400support Phaser® 7400 Color Printer 1-13 It provides a central location for systems with Windows 2000...
User Guide
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... book on top of the envelopes. ■ If wrinkling or embossing problems occur, use envelopes with windows or metal clasps; For a list of supported envelope sizes, see Supported Paper Sizes and Weights for laser printers. ■ It is not covered under the Xerox warranty, service agreement, or Total Satisfaction Guarantee. they can cause... for details. Caution: Never use a different brand of envelopes made specifically for Tray 1 (MPT) on the handle, and then unfold the two extensions. 1 2 3 7400-094 Phaser® 7400 Color Printer 3-37 Print Envelopes from Tray 1 (MPT) only.
... book on top of the envelopes. ■ If wrinkling or embossing problems occur, use envelopes with windows or metal clasps; For a list of supported envelope sizes, see Supported Paper Sizes and Weights for laser printers. ■ It is not covered under the Xerox warranty, service agreement, or Total Satisfaction Guarantee. they can cause... for details. Caution: Never use a different brand of envelopes made specifically for Tray 1 (MPT) on the handle, and then unfold the two extensions. 1 2 3 7400-094 Phaser® 7400 Color Printer 3-37 Print Envelopes from Tray 1 (MPT) only.
User Guide
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... and out on the handle, and then unfold the two extensions. 1 2 3 7400-094 Phaser® 7400 Color Printer 3-40 Leave the sheets of labels inside the original packaging until ready to use any unused sheets...the sheet of labels to the original packaging and reseal it may cause print-quality problems or cause them to jam in extremely dry or humid conditions or extremely hot ...Specialty Media Printing Labels Labels can cause labels to curl and jam the printer. Storing them in extreme conditions may damage the printer. ■ Store unused labels flat in extreme conditions can be printed...
... and out on the handle, and then unfold the two extensions. 1 2 3 7400-094 Phaser® 7400 Color Printer 3-40 Leave the sheets of labels inside the original packaging until ready to use any unused sheets...the sheet of labels to the original packaging and reseal it may cause print-quality problems or cause them to jam in extremely dry or humid conditions or extremely hot ...Specialty Media Printing Labels Labels can cause labels to curl and jam the printer. Storing them in extreme conditions may damage the printer. ■ Store unused labels flat in extreme conditions can be printed...
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Print Quality This chapter includes: ■ Controlling the Quality of Your Prints on page 4-2 ■ Solving Print-Quality Problems on page 4-5 Phaser® 7400 Color Printer 4-1
Print Quality This chapter includes: ■ Controlling the Quality of Your Prints on page 4-2 ■ Solving Print-Quality Problems on page 4-5 Phaser® 7400 Color Printer 4-1
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... 4-20 See also: Knowledge Base at www.xerox.com/office/7400support Light or Dark Lines or Smudges in One Color Problem Thin, light or white lines appear in only one color when a light color is in one color on page 4-9. Select Print Quality Problems, and then press the OK button. 3. Thin... print the test pages. ■ If the problem appears in one color or more than one color on the test pages, see Dark Lines, Smudges, or Streaks Through All Colors on the test pages, continue with black. Phaser® 7400 Color Printer 4-5 Select Color Test Pages, and then press the OK button...
... 4-20 See also: Knowledge Base at www.xerox.com/office/7400support Light or Dark Lines or Smudges in One Color Problem Thin, light or white lines appear in only one color when a light color is in one color on page 4-9. Select Print Quality Problems, and then press the OK button. 3. Thin... print the test pages. ■ If the problem appears in one color or more than one color on the test pages, see Dark Lines, Smudges, or Streaks Through All Colors on the test pages, continue with black. Phaser® 7400 Color Printer 4-5 Select Color Test Pages, and then press the OK button...
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Use the dark bag that came with the imaging unit or opaque paper as damage could result. Open the top cover. Solution 1. Solving Print-Quality Problems 7400-055 Caution: Do not leave the top cover open for more than 10 minutes without covering the imaging units, as a cover. 7400-199 Phaser® 7400 Color Printer 4-6
Use the dark bag that came with the imaging unit or opaque paper as damage could result. Open the top cover. Solution 1. Solving Print-Quality Problems 7400-055 Caution: Do not leave the top cover open for more than 10 minutes without covering the imaging units, as a cover. 7400-199 Phaser® 7400 Color Printer 4-6
User Guide
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Replace the toner if low. Clean the LED bar for the problem color. Phaser® 7400 Color Printer 4-7 Visually inspect the toner cartridges and imaging units and remove any foreign material. 7400-161 4. Solving Print-Quality Problems 2. If the problem persists after cleaning the LED bars, check the toner for the problem color using the cleaning pad supplied with each new toner cartridge, or with a soft, clean cloth. 7400-201 3.
Replace the toner if low. Clean the LED bar for the problem color. Phaser® 7400 Color Printer 4-7 Visually inspect the toner cartridges and imaging units and remove any foreign material. 7400-161 4. Solving Print-Quality Problems 2. If the problem persists after cleaning the LED bars, check the toner for the problem color using the cleaning pad supplied with each new toner cartridge, or with a soft, clean cloth. 7400-201 3.
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If the problem persists, lift out the imaging unit for the problem color, keeping the toner cartridge installed. Phaser® 7400 Color Printer 4-8 Solving Print-Quality Problems 5. CMY K 7400-174 6. Slide the cover away from the shiny coating at the bottom of the unit, and lift it high enough to visually inspect it. 7400-162 Caution: Do not touch the shiny coating of the imaging unit. To avoid toner spills, hold the imaging unit in an upright position.
If the problem persists, lift out the imaging unit for the problem color, keeping the toner cartridge installed. Phaser® 7400 Color Printer 4-8 Solving Print-Quality Problems 5. CMY K 7400-174 6. Slide the cover away from the shiny coating at the bottom of the unit, and lift it high enough to visually inspect it. 7400-162 Caution: Do not touch the shiny coating of the imaging unit. To avoid toner spills, hold the imaging unit in an upright position.
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..., see Light or Dark Lines or Smudges in all colors on the test pages, continue with the print defect, replace the imaging unit. Phaser® 7400 Color Printer 4-9 If the problem persists: 1. Solving Print-Quality Problems 7. Select Color Test Pages, and then press the OK button to print... the test pages. ■ If the problem appears in the Paper Tray Setup menu. If...
..., see Light or Dark Lines or Smudges in all colors on the test pages, continue with the print defect, replace the imaging unit. Phaser® 7400 Color Printer 4-9 If the problem persists: 1. Solving Print-Quality Problems 7. Select Color Test Pages, and then press the OK button to print... the test pages. ■ If the problem appears in the Paper Tray Setup menu. If...
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...are in the locked position. 7400-163 5. Select Print Quality Issues, and then press the OK button. 8. Phaser® 7400 Color Printer 4-10 7400-055 Repeat Steps 3-5 until the pages come out clean. 10. On the control panel, select ...Troubleshooting, and then press the OK button. 7. If the problem persists after replacing the fuser, open the top cover. Solving Print-Quality Problems 4. Five cleaning pages will run through the printer. 9. If the problem...
...are in the locked position. 7400-163 5. Select Print Quality Issues, and then press the OK button. 8. Phaser® 7400 Color Printer 4-10 7400-055 Repeat Steps 3-5 until the pages come out clean. 10. On the control panel, select ...Troubleshooting, and then press the OK button. 7. If the problem persists after replacing the fuser, open the top cover. Solving Print-Quality Problems 4. Five cleaning pages will run through the printer. 9. If the problem...
User Guide
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Grasp the imaging unit basket handle and lift up the basket. 7400-056 13. Inspect the transfer unit. Solving Print-Quality Problems 12. If you see excess toner on the transfer unit, replace it. 7400-241 Phaser® 7400 Color Printer 4-11
Grasp the imaging unit basket handle and lift up the basket. 7400-056 13. Inspect the transfer unit. Solving Print-Quality Problems 12. If you see excess toner on the transfer unit, replace it. 7400-241 Phaser® 7400 Color Printer 4-11
User Guide
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... Too Dark Problem Colors appear faded or too dark. Use a different TekColor correction in the Xerox printer driver (Windows 2000 or later), select the TekColor tab, click the More Options button, and then adjust the Lightness level. 3. Select Tutorial Page, and then press the OK button. See also: Adjusting Color on page 4-3 Phaser® 7400 Color Printer 4-12...
... Too Dark Problem Colors appear faded or too dark. Use a different TekColor correction in the Xerox printer driver (Windows 2000 or later), select the TekColor tab, click the More Options button, and then adjust the Lightness level. 3. Select Tutorial Page, and then press the OK button. See also: Adjusting Color on page 4-3 Phaser® 7400 Color Printer 4-12...
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...causing the defects. 5. To print the Repeating Defects page: 1. Select Print Quality Problems, and then press the OK button. 3. Replace the item causing the defects. 7400-206 Phaser® 7400 Color Printer 4-13 Follow the instructions on the page to view instructions for correcting the... problem. On the control panel, select Troubleshooting, and then press the OK button. 2. Select ...
...causing the defects. 5. To print the Repeating Defects page: 1. Select Print Quality Problems, and then press the OK button. 3. Replace the item causing the defects. 7400-206 Phaser® 7400 Color Printer 4-13 Follow the instructions on the page to view instructions for correcting the... problem. On the control panel, select Troubleshooting, and then press the OK button. 2. Select ...
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... Solution ■ Verify that the paper you are using is the correct type for the printer. If prompted, select the appropriate paper size, and then press the OK button. 8. Phaser® 7400 Color Printer 4-14 On the control panel, select Paper Tray Setup, and then press the OK button...Select the tray you are using , and then press the OK button. 3. If the problem persists, perform the Repeating Defects procedure. If the problem persists: 1. Solving Print-Quality Problems Print Image Is Offset Problem Toner appears to heaviest are: Light Paper, Medium Light Paper, Medium Paper, Medium Heavy...
... Solution ■ Verify that the paper you are using is the correct type for the printer. If prompted, select the appropriate paper size, and then press the OK button. 8. Phaser® 7400 Color Printer 4-14 On the control panel, select Paper Tray Setup, and then press the OK button...Select the tray you are using , and then press the OK button. 3. If the problem persists, perform the Repeating Defects procedure. If the problem persists: 1. Solving Print-Quality Problems Print Image Is Offset Problem Toner appears to heaviest are: Light Paper, Medium Light Paper, Medium Paper, Medium Heavy...
User Guide
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... as the paper type, and then press the OK button. 5. If the problem persists: 1. If prompted, select the appropriate paper size, and then press the OK button. Phaser® 7400 Color Printer 4-15 Solving Print-Quality Problems Fusing Is Incomplete or Toner Is Flaking Problem Toner appears to be pulled off . 7400-211 Solution ■ Verify...
... as the paper type, and then press the OK button. 5. If the problem persists: 1. If prompted, select the appropriate paper size, and then press the OK button. Phaser® 7400 Color Printer 4-15 Solving Print-Quality Problems Fusing Is Incomplete or Toner Is Flaking Problem Toner appears to be pulled off . 7400-211 Solution ■ Verify...
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Turn the printer off. 7400-213 7400-188 Phaser® 7400 Color Printer 4-16 Solving Print-Quality Problems Color Misregistration Problem Color has shifted outside of the expected print area or has been superimposed over another color area. Solution 1.
Turn the printer off. 7400-213 7400-188 Phaser® 7400 Color Printer 4-16 Solving Print-Quality Problems Color Misregistration Problem Color has shifted outside of the expected print area or has been superimposed over another color area. Solution 1.
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2. Solving Print-Quality Problems 7400-055 Caution: Do not leave the top cover open for more than 10 minutes without covering the imaging units, as a cover. 7400-199 Phaser® 7400 Color Printer 4-17 Open the top cover. Use the dark bag that came with the imaging unit or dark paper as damage could result.
2. Solving Print-Quality Problems 7400-055 Caution: Do not leave the top cover open for more than 10 minutes without covering the imaging units, as a cover. 7400-199 Phaser® 7400 Color Printer 4-17 Open the top cover. Use the dark bag that came with the imaging unit or dark paper as damage could result.
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Inspect the four LED bars for any foreign material. 7400-161 Phaser® 7400 Color Printer 4-18 Solving Print-Quality Problems 7400-160 4. Visually inspect the imaging units and remove any foreign material. 3.
Inspect the four LED bars for any foreign material. 7400-161 Phaser® 7400 Color Printer 4-18 Solving Print-Quality Problems 7400-160 4. Visually inspect the imaging units and remove any foreign material. 3.