User Guide
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...View 1-3 Printer Configurations 1-4 Standard Features 1-4 Available Configurations 1-4 Options 1-5 Upgrades 1-5 Control Panel 1-6 Control Panel Features 1-6 Control Panel Layout 1-6 Menu Map 1-7 Information Pages 1-7 Sample Pages 1-7 More Information 1-9 Resources 1-9 Xerox Support ...Printer's IP Address 2-6 Dynamic Methods of Setting the Printer's IP Address 2-6 Manually Setting the Printer's IP Address 2-7 Installing the Printer Drivers 2-9 Available Drivers 2-9 Windows 2000 or Later 2-10 Macintosh OS X, Version 10.2 and Higher 2-10 Phaser® 6360 Color Laser Printer...
...View 1-3 Printer Configurations 1-4 Standard Features 1-4 Available Configurations 1-4 Options 1-5 Upgrades 1-5 Control Panel 1-6 Control Panel Features 1-6 Control Panel Layout 1-6 Menu Map 1-7 Information Pages 1-7 Sample Pages 1-7 More Information 1-9 Resources 1-9 Xerox Support ...Printer's IP Address 2-6 Dynamic Methods of Setting the Printer's IP Address 2-6 Manually Setting the Printer's IP Address 2-7 Installing the Printer Drivers 2-9 Available Drivers 2-9 Windows 2000 or Later 2-10 Macintosh OS X, Version 10.2 and Higher 2-10 Phaser® 6360 Color Laser Printer...
User Guide
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Contents 3 Printing Basics Overview of Basic Steps 3-2 Supported Paper and Media 3-3 Paper Usage Guidelines 3-4 Paper That Can Damage Your Printer 3-5 Paper Storage Guidelines 3-5 Supported Paper Sizes and Weights 3-6 Loading Paper 3-9 Loading Paper in Tray 1 (MPT 3-9 Using Manual Feed 3-13 Loading Paper in Trays 2-5 3-14 Selecting ... Media 3-25 Printing Transparencies 3-25 Printing Envelopes 3-31 Printing Labels 3-34 Printing Glossy Paper 3-39 Printing Custom Size Paper 3-44 Creating Custom Paper Types 3-47 Phaser® 6360 Color Laser Printer ii
Contents 3 Printing Basics Overview of Basic Steps 3-2 Supported Paper and Media 3-3 Paper Usage Guidelines 3-4 Paper That Can Damage Your Printer 3-5 Paper Storage Guidelines 3-5 Supported Paper Sizes and Weights 3-6 Loading Paper 3-9 Loading Paper in Tray 1 (MPT 3-9 Using Manual Feed 3-13 Loading Paper in Trays 2-5 3-14 Selecting ... Media 3-25 Printing Transparencies 3-25 Printing Envelopes 3-31 Printing Labels 3-34 Printing Glossy Paper 3-39 Printing Custom Size Paper 3-44 Creating Custom Paper Types 3-47 Phaser® 6360 Color Laser Printer ii
User Guide
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... the Paper 4-15 5 Maintenance Cleaning the Printer 5-2 Cleaning the Outside of the Printer 5-2 Cleaning the Density Sensor 5-2 Ordering Supplies 5-5 Consumables 5-5 Routine Maintenance Items 5-5 When to Order Supplies 5-6 Recycling Supplies 5-6 Requesting a Maintenance Kit 5-7 Moving and Repacking the Printer 5-8 Precautions for Moving the Printer 5-8 Moving the Printer Within the Office 5-8 Preparing the Printer for Shipment 5-8 Phaser® 6360 Color Laser Printer iii
... the Paper 4-15 5 Maintenance Cleaning the Printer 5-2 Cleaning the Outside of the Printer 5-2 Cleaning the Density Sensor 5-2 Ordering Supplies 5-5 Consumables 5-5 Routine Maintenance Items 5-5 When to Order Supplies 5-6 Recycling Supplies 5-6 Requesting a Maintenance Kit 5-7 Moving and Repacking the Printer 5-8 Precautions for Moving the Printer 5-8 Moving the Printer Within the Office 5-8 Preparing the Printer for Shipment 5-8 Phaser® 6360 Color Laser Printer iii
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Contents 6 Troubleshooting Clearing Paper Jams 6-2 Preventing Jams 6-2 Misfeed at Tray 1 (MPT 6-2 Misfeed at Trays 2-5 6-5 Jam at the Fuser 6-7 Jam at the Duplex Unit 6-9 Jam at the Registration Roller 6-10 Getting Help 6-13 Control Panel Messages 6-13 PrintingScout Alerts 6-13 PhaserSMART Technical Support 6-14 Online Support Assistant 6-14 Web Links 6-15 A User Safety Index Phaser® 6360 Color Laser Printer iv
Contents 6 Troubleshooting Clearing Paper Jams 6-2 Preventing Jams 6-2 Misfeed at Tray 1 (MPT 6-2 Misfeed at Trays 2-5 6-5 Jam at the Fuser 6-7 Jam at the Duplex Unit 6-9 Jam at the Registration Roller 6-10 Getting Help 6-13 Control Panel Messages 6-13 PrintingScout Alerts 6-13 PhaserSMART Technical Support 6-14 Online Support Assistant 6-14 Web Links 6-15 A User Safety Index Phaser® 6360 Color Laser Printer iv
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Printer Features This chapter includes: ■ Parts of the Printer on page 1-2 ■ Printer Configurations on page 1-4 ■ Control Panel on page 1-6 ■ More Information on page 1-9 Phaser® 6360 Color Laser Printer 1-1
Printer Features This chapter includes: ■ Parts of the Printer on page 1-2 ■ Printer Configurations on page 1-4 ■ Control Panel on page 1-6 ■ More Information on page 1-9 Phaser® 6360 Color Laser Printer 1-1
User Guide
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Front door 4. Tray 2 6. Power switch Parts of the Printer This section includes: ■ Front-Right View on page 1-2 ■ Rear-Left View on page 1-3 ■ Inside View on page 1-3 ■ Printer Configurations on page 1-4 Front-Right View 1 2 3 4 5 6 1. Button to open Tray 1 (Multi-Purpose Tray) 5. Handle to open Front Door A 9. Latch to open Front Door B 8. Trays 3, 4, and 5 (optional) 7. Parts of the Printer 7 8 9 6360-040 Phaser® 6360 Color Laser Printer 1-2 Control panel 3. Top cover 2.
Front door 4. Tray 2 6. Power switch Parts of the Printer This section includes: ■ Front-Right View on page 1-2 ■ Rear-Left View on page 1-3 ■ Inside View on page 1-3 ■ Printer Configurations on page 1-4 Front-Right View 1 2 3 4 5 6 1. Button to open Tray 1 (Multi-Purpose Tray) 5. Handle to open Front Door A 9. Latch to open Front Door B 8. Trays 3, 4, and 5 (optional) 7. Parts of the Printer 7 8 9 6360-040 Phaser® 6360 Color Laser Printer 1-2 Control panel 3. Top cover 2.
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Ethernet 10/100 Base-Tx connection 5. Front Door A 2. Transfer roller 3. Rear-Left View Parts of the Printer 1 2 3 4 5 1. Door C 5. Top cover 2. Power cord connection Inside View Doors A and C Open 23 4 5 6360-041 Door B Open 12 1 1. Imaging unit 4. Door C latch 6360-042 1. Fuser 6360-043 Phaser® 6360 Color Laser Printer 1-3 Toner cartridges (high capacity) 3. USB connection 4. Front Door B 2.
Ethernet 10/100 Base-Tx connection 5. Front Door A 2. Transfer roller 3. Rear-Left View Parts of the Printer 1 2 3 4 5 1. Door C 5. Top cover 2. Power cord connection Inside View Doors A and C Open 23 4 5 6360-041 Door B Open 12 1 1. Imaging unit 4. Door C latch 6360-042 1. Fuser 6360-043 Phaser® 6360 Color Laser Printer 1-3 Toner cartridges (high capacity) 3. USB connection 4. Front Door B 2.
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...): ■ 42 ppm color ■ 42 ppm monochrome ■ Maximum resolution (dpi): 2400 ■ Fonts: PostScript and PCL ■ Trays: ■ Tray 1 (MPT): 150-sheet capacity ■ Tray 2: 550-sheet capacity ■ Connection: ■ USB 2.0 ■ Ethernet 10/100 Base-Tx Available Configurations Printer Configurations Printer Configurations Features 6360N 6360DN 6360DT Memory (MB...Sheet Feeder (Trays 3 and 4 or Trays 4 and 5) No* No* No* *This option can be purchased separately for these configurations. 6360DX 512 Yes Yes No* Yes Phaser® 6360 Color Laser Printer 1-4
...): ■ 42 ppm color ■ 42 ppm monochrome ■ Maximum resolution (dpi): 2400 ■ Fonts: PostScript and PCL ■ Trays: ■ Tray 1 (MPT): 150-sheet capacity ■ Tray 2: 550-sheet capacity ■ Connection: ■ USB 2.0 ■ Ethernet 10/100 Base-Tx Available Configurations Printer Configurations Printer Configurations Features 6360N 6360DN 6360DT Memory (MB...Sheet Feeder (Trays 3 and 4 or Trays 4 and 5) No* No* No* *This option can be purchased separately for these configurations. 6360DX 512 Yes Yes No* Yes Phaser® 6360 Color Laser Printer 1-4
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Phaser® 6360 Color Laser Printer 1-5 Printer Configurations Options You can have feeders in the following combinations: ■...All configurations have two memory slots supporting 256 MB and 512 MB SODIMM modules (up to www.xerox.com/office/6360supplies. To print the Configuration page, see which options are not standard on page... jobs ■ Font storage Upgrades To order the Phaser 6360N to 6360DN upgrade, contact your printer. Additional Trays ■ 550-Sheet Feeder ■ 1100-Sheet High-Capacity Feeder Phaser 6360 printers can order additional trays, memory, and a hard...
Phaser® 6360 Color Laser Printer 1-5 Printer Configurations Options You can have feeders in the following combinations: ■...All configurations have two memory slots supporting 256 MB and 512 MB SODIMM modules (up to www.xerox.com/office/6360supplies. To print the Configuration page, see which options are not standard on page... jobs ■ Font storage Upgrades To order the Phaser 6360N to 6360DN upgrade, contact your printer. Additional Trays ■ 550-Sheet Feeder ■ 1100-Sheet High-Capacity Feeder Phaser 6360 printers can order additional trays, memory, and a hard...
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... ready to print. OK button Accepts the setting selected. 8. Returns to 5. Red: Startup sequence or error condition. 6. Phaser® 6360 Color Laser Printer 1-6 Scrolls downward through the menus. Scrolls upward through the menus. 2. Yellow: Warning condition, printer continues to the previous menu item. Graphic display indicates status messages, menus, and toner levels. 3. Help (?) button Displays...
... ready to print. OK button Accepts the setting selected. 8. Returns to 5. Red: Startup sequence or error condition. 6. Phaser® 6360 Color Laser Printer 1-6 Scrolls downward through the menus. Scrolls upward through the menus. 2. Yellow: Warning condition, printer continues to the previous menu item. Graphic display indicates status messages, menus, and toner levels. 3. Help (?) button Displays...
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... control panel. On the control panel, select Information, and then press the OK button. 2. To print sample pages: 1. Phaser® 6360 Color Laser Printer 1-7 Note: Print the Menu Map to view current information about your printer. Access these information pages are located in the control panel menu structure. For example, to print the Configuration page...
... control panel. On the control panel, select Information, and then press the OK button. 2. To print sample pages: 1. Phaser® 6360 Color Laser Printer 1-7 Note: Print the Menu Map to view current information about your printer. Access these information pages are located in the control panel menu structure. For example, to print the Configuration page...
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... then press the OK button to use in your print jobs. Control Panel Color Sampler Pages The color sampler pages are used. To print the color sampler pages: 1. See also: Advanced Features Guide at www.xerox.com/office/6360support Phaser® 6360 Color Laser Printer 1-8 Note: Before you print the sampler pages, select the appropriate PostScript Setup settings...
... then press the OK button to use in your print jobs. Control Panel Color Sampler Pages The color sampler pages are used. To print the color sampler pages: 1. See also: Advanced Features Guide at www.xerox.com/office/6360support Phaser® 6360 Color Laser Printer 1-8 Note: Before you print the sampler pages, select the appropriate PostScript Setup settings...
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.../office/6360support Recommended Media List (United States) Recommended Media List (Europe) www.xerox.com/office/pmtools www.xerox.com/office/6360support www.phaserSMART.com www.xerox.com/office/6360support Control panel Help (?) button Control panel menu Phaser® 6360 Color Laser Printer 1-9 Resources Information Installation Guide* Quick Use Guide* User Guide (PDF)* Advanced Features Guide (PDF) Quick...
.../office/6360support Recommended Media List (United States) Recommended Media List (Europe) www.xerox.com/office/pmtools www.xerox.com/office/6360support www.phaserSMART.com www.xerox.com/office/6360support Control panel Help (?) button Control panel menu Phaser® 6360 Color Laser Printer 1-9 Resources Information Installation Guide* Quick Use Guide* User Guide (PDF)* Advanced Features Guide (PDF) Quick...
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Select one of the status information is installed during printer driver installation. The Xerox Support Centre appears on the desktop for printers with Windows 2000 and later or Mac OS X, version 10.2 and higher. Phaser® 6360 Color Laser Printer 1-10 It is available for Windows printers or is placed in the dock. 2. You must have a USB connection, some...
Select one of the status information is installed during printer driver installation. The Xerox Support Centre appears on the desktop for printers with Windows 2000 and later or Mac OS X, version 10.2 and higher. Phaser® 6360 Color Laser Printer 1-10 It is available for Windows printers or is placed in the dock. 2. You must have a USB connection, some...
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See also: Advanced Features Guide at www.xerox.com/office/6360support Phaser® 6360 Color Laser Printer 2-1 Network Basics This chapter includes: ■ Overview of Network Setup and Configuration on page 2-2 ■ Choosing a Connection Method on page 2-3 ■ Configuring the Network Address on page 2-5 ■ Installing the Printer Drivers on page 2-9 This chapter provides basic information about setting up and connecting to your printer.
See also: Advanced Features Guide at www.xerox.com/office/6360support Phaser® 6360 Color Laser Printer 2-1 Network Basics This chapter includes: ■ Overview of Network Setup and Configuration on page 2-2 ■ Choosing a Connection Method on page 2-3 ■ Configuring the Network Address on page 2-5 ■ Installing the Printer Drivers on page 2-9 This chapter provides basic information about setting up and connecting to your printer.
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... driver from the Software and Documentation CD-ROM. See also: Advanced Features Guide at www.xerox.com/office/6360support Phaser® 6360 Color Laser Printer 2-2 For information on the control panel. ■ Macintosh systems: Manually set the printer's IP address if the printer is not available, you are using the recommended hardware and cables. 2. Note: If the...
... driver from the Software and Documentation CD-ROM. See also: Advanced Features Guide at www.xerox.com/office/6360support Phaser® 6360 Color Laser Printer 2-2 For information on the control panel. ■ Macintosh systems: Manually set the printer's IP address if the printer is not available, you are using the recommended hardware and cables. 2. Note: If the...
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.... (One cable for each device.) If you are connecting to one cable, and then connect the printer to CentreWare Internet Services (IS). Choosing a Connection Method Choosing a Connection Method Connect the printer via USB on page 2-9 Phaser® 6360 Color Laser Printer 2-3 An Ethernet connection is recommended because it is used for the different connection methods. This...
.... (One cable for each device.) If you are connecting to one cable, and then connect the printer to CentreWare Internet Services (IS). Choosing a Connection Method Choosing a Connection Method Connect the printer via USB on page 2-9 Phaser® 6360 Color Laser Printer 2-3 An Ethernet connection is recommended because it is used for the different connection methods. This...
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... Connecting via USB If you are connecting to one end of the USB cable to the printer and turn it on page 2-9 Phaser® 6360 Color Laser Printer 2-4 Verify that you are using the correct USB (1.x or 2.0) cable for your printer and must be purchased separately. Connect one computer, a USB connection offers fast data speeds. Connect...
... Connecting via USB If you are connecting to one end of the USB cable to the printer and turn it on page 2-9 Phaser® 6360 Color Laser Printer 2-4 Verify that you are using the correct USB (1.x or 2.0) cable for your printer and must be purchased separately. Connect one computer, a USB connection offers fast data speeds. Connect...
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...; Many networks have a unique IP address. For example, your router's documentation for information on IP addressing. See also: Online Support Assistant at www.xerox.com/office/6360support Phaser® 6360 Color Laser Printer 2-5 Configuring the Network Address Configuring the Network Address This section includes: ■ TCP/IP and IP Addresses on page 2-5 ■ Automatically Setting...
...; Many networks have a unique IP address. For example, your router's documentation for information on IP addressing. See also: Online Support Assistant at www.xerox.com/office/6360support Phaser® 6360 Color Laser Printer 2-5 Configuring the Network Address Configuring the Network Address This section includes: ■ TCP/IP and IP Addresses on page 2-5 ■ Automatically Setting...
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... folder on the left navigation panel. 5. Phaser® 6360 Color Laser Printer 2-6 Note: You can turn on/off both protocols using the control panel, or use the installer on the Software and Documentation CD-ROM to detect or assign an IP address to your printer. Select Properties. 4. After the Xerox Installer launches, follow the prompts for...
... folder on the left navigation panel. 5. Phaser® 6360 Color Laser Printer 2-6 Note: You can turn on/off both protocols using the control panel, or use the installer on the Software and Documentation CD-ROM to detect or assign an IP address to your printer. Select Properties. 4. After the Xerox Installer launches, follow the prompts for...